Chimney Fire Coffee Reviews

5.0 Rating 887 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 887 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Great coffee. Very helpful and knowledgeable advice when I rang them to ask about a coffee I had tried in the past. The team obvously care about what they are doing. I now no longer buy a coffee on my car journey but make it at home because it tastes so much better! Save loads that way which makes up any difference in cost over supermarket offerings.
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Posted 1 month ago
My third batch of CF coffee. I have tried three of their competitors and can recommend CF coffee which is consistently delicious. I believe I have tried 7 different coffees and appreciate it is all down to individual taste, but the Columbian and Peruvian are my favourites (I'm hoping they can try a blend of the two!!!) as I like a medium strength but good flavour. I'm now looking forward to the next experimental batch...
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Posted 1 month ago
I came across Chimney Fire Coffee by chance, but having had a trial by ordering their Guatemala blend… I’m hooked! This is the most delicious coffee I have tasted in a long time! I’ve cancelled my coffee subscription with another company as this is a superior grind, superior taste and superior ethics! Letter box sized packages with a hand written note! Fabulous! Thank you!
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Posted 2 months ago
I wanted to find a relatively local roaster to me as a source of great coffee. I’ve tried a couple and failed but Chimney Fire has not disappointed at all. I have engaged with Nathan and Sam on getting a future order dates and subscriptions sorted out through email and it’s been nice and straight forward with various friendly and courteous engagement: the delivery happened when they said it would and true to form, but he packaging it arrived in was awesome. Love the fact they have thought about the story of their coffee so you understand the provenance and the sustainability impacts through to delivery. Everything’s been thought out nicely and just knowing they are half an hour away means I’ll also be visiting them in the next couple of months for their tour too: very pleased to date!
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Posted 3 months ago
Ordered a 250g bag of the Americas espresso. Liked it enough to visit the roastery and buy 1kg of the stuff. Top tip - if you are able to go to the roastery, bring your own container to get 10% off.
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Posted 11 months ago
Chimney Fire coffee is always great tasting, on the mark, and pushing the boundaries of what successful companies can achieve
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Posted 1 year ago
You can buy coffee anywhere but you can’t buy great coffee anywhere. Add to that first class customer support with clear communication and a great social and environmental conscience it’s a win win. Did I mention the coffee is great too?!
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Posted 1 year ago
Fantastic coffee selection, ethically sourced and produced, expertly roasted in the Surrey Hills by Dan and the team, which all adds up to a wonderful coffee experience every day. I love my Guatemala la Esmeralda makes every morning special. Thank you
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Posted 1 year ago
Great coffee options for every day as well as for gifts! I have been using Chimney Fire Coffee for a bit more than a year and I love their products, timely delivery and environmental-friendly packaging! All I could wish for. Thank you to the team
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Posted 1 year ago
Amazing coffee, quick delivery -everything was so good that I just started my subscription with Chimney Fire!
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Posted 3 years ago
The best coffee around - we love it so much we are ordering it to serve at our wedding. Great, speedy service and a great range available.
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Posted 3 years ago
I have recently switched to Chimney Fire Coffee after deciding to try to help more local business', I am an espresso drinker running a modded Gaggia Classic with PID and 9 bar valve. I have been extremely impressed with the coffee that I have so far received from Chimney Fire and the ease with which I can gain information about specific projects. This led me to commit to a weekly subscription of their discovery coffee and I'm excited to move forward with the company. The communication is excellent and social media presence professional and responsive. I look forward to visiting once restrictions are lifted.
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Posted 3 years ago
Chimney Fire Coffee is rated 5.0 based on 887 reviews