Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect transaction, prompt delivery.”

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Posted 4 years ago

“This is a superb company with wonderful, always fresh coffee delivered promptly. The staff are very friendly particularly Dan, who is extremely helpful with advice and suggestions on the most suitable coffee for your taste.”

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Posted 4 years ago

“Absolutely loved this coffee - we bought a taster pack and will definitely be buying more!”

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Posted 4 years ago

“I love the ethos of Chimney Fire Coffee and also like that I am supporting a relatively local, small business with good ethics. I like the easy ordering, clear website, personalised touches on the packaging and they always come quickly. I have a couple of favourites and then I try another to try and extend my favourites list. Really happy to review them and help spread the word.”

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Posted 4 years ago

“Excellent local roaster. Dan and Elizabeth make a fantastic team. Really glad to have found them and their amazing coffee’s.”

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Posted 4 years ago

“Just superb coffee!”

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Posted 4 years ago

“Great coffee and excellent customer service! Our Chimney Fire Coffee order made it all the way to Los Angeles California safe and sound! Would recommend to every coffee connoisseur, all over the World! Maeva”

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Posted 4 years ago

“Delicious whole bean coffee and speedy delivery. I’ll definitely be ordering again”

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Posted 4 years ago

“Chimney Fire Coffee always deliver coffee bean with great quality. There's a time when I contacted the team, and they are all very helpful and friendly. Highly recommended!”

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Posted 4 years ago

“Very handy to have a coffee seller on your doorstep Thank you guys”

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Posted 4 years ago

“Excellent service and delicious coffee!”

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Posted 4 years ago

“Fantastic coffee for my stovetop pot at a reasonable price from a very helpful team. Delivery is really quick, I'm a big fan.”

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Posted 4 years ago

“Great coffee, great service, great company. My coffee provider of choice. Make it yours too. You won't be disappointed.”

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Posted 4 years ago

“I ordered the taster pack of 6 different coffees and have to admit that I am a little disappointed. Having tried them with various recipes and methods I haven't found one that I'll be ordering again. Many taste over-roasted to me - but I'm no expert. All I can say is that I have found other roasters who's beans I much prefer and will be going with them in the future.”

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Posted 4 years ago

Hi Benjamin, Thanks for taking the time to leave us a review. I'm sorry to hear you didn't have a good experience with our taster packs. Quality is really important to us and we have strict quality control processes in place to ensure that our coffee is always roasted to bring out the best of every bean. We'll be in touch to hopefully find a bean that works for you. CF Team

Posted 4 years ago

“Lovely coffee delivered quickly and no delivery charge. Was a pleasure to purchase from them.”

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Posted 4 years ago

“Absolutely brilliant. I bought the taster pack as a gift for a coffee-loving friend's birthday & she raved about it. Even came with a free tote bag! Really great service, excellent coffee, free postage, loads of choice, very fast delivery. What's not to love?”

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Posted 4 years ago

“We are thoroughly enjoying the coffee beans we buy from Chimney Fire and even better to be able to buy from a local supplier!”

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Posted 4 years ago

“Coffee was great! I love the idea of having a scan code on the bag that takes you through to all the information on the coffee. Sitting down with the coffee and reading about it 🙌”

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Posted 4 years ago

“Great coffee with real provenance. Wonderfully speedy service. Appreciative signed card in every delivery. Thank you; a super experience.”

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Posted 4 years ago

“I discovered Chimney Fire Coffee in the first lockdown and I am really happy with their service. I started with their taster pack so I could try a range of coffees in smaller packs to decide my favourites to keep buying. I have experimented with their coffee of the month and like their advice on coffee making. They answer questions promptly and coffee appears on my doorstep within days of ordering.”

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Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews