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AquaLift BathLifts Reviews

4.4 Rating 184 Reviews

87 %

of reviewers recommend AquaLift BathLifts

Company Reviews

Product Reviews

4.4

Based on 184 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About AquaLift BathLifts:

Rediscover safe, comfortable full-depth bathing with AquaLift® Bath Lift.
Our slimmest ever bath lift! You can now enjoy easy, full-depth, comfortable bathing and get in and out of your own bath without the worry of losing your balance or slipping. The AquaLift is one of the safest and most comfortable bath lifts available.

Effortlessly smooth, the AquaLift lowers and lifts you gently and quietly into your own bath. The AquaLift has been designed to fit most baths and the compact unit takes up minimal space.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the worst of business experiences. I called and asked for help because my Aqualift was not working. I was asked to pay R850 for a service call out which I did immediately. Nearly 2 weeks later after many calls on my part I was given a date. When the 2 technicians arrived they simply changed the battery, a further R1000. I asked if they were going to service the appliance. They said there was nothing to service. I now ask myself why your Company did not suggest to me that I buy a new battery and so save myself R850 and the frustration of dealing with 'logistics' because your .technician was not in the area. Why was I not told in the beginning when asked for R850 that I might have a long wait? I would add that when I enquired about an installation I had a response within 24 hrs. As a pensioner of 91 years I do not need experiences like this financially or otherwise. J.Waddilove”

“I enquired about the lift on Monday had a representative on Tuesday and I've had it fitted today Thursday brilliant service great representative and the workmen Brian and Ben were here 15mins before the appointment time and was all done in the hour and demo all explained to me no problem its going to help me so much”

“The installation was by Matt & Simon L. They did a great job of installing the bath lift, moving the soap dish further along the wall and clearly explained how to use the lift. Both were very friendly. They cleaned and tidied up after completing work and were very approachable.”

“I had a lovely representative showing me a dry bath lift and explaining everything his name was Ian. Two lovely guys Stuart and Rich came to fit my aqua lift bath they took their shoes off cleaned up no mess. I would recommend this firm. Very Happy Customer. Feb2024”

“I am disabled and cannot get in or out of the bath without my bath lift. I got the company to uninstall the bath lift from the old bath which we had to replace, and I cannot get any answer as to when they will be back to re install it after receiving promises of action. I am a very disappointed customer.”

“All about the people who work for Aqualift,from Julie to Matt and Paul R,very polite friendly and explained everything to me .No pressure selling everything went smooth with installation Now I can have a proper bath .Cheers.”

“Buying this product was very easy. A very helpful member of staff talked me through the process to delivery and answered all of my questions on the phone. Three weeks later my product was installed by Matt and Paul Read. They were friendly, helpful, attentive efficient and very professional. It was a pleasure to buy from this company and based on this experience I would buy again and recommend.”

“Had the bath lift installed today by Matt &Paul R. It’s great to see there are still top class installers around and aqua lift have two of them here. Installation was absolutely professional from start to finish. Everything explained fully in every detail. Everything left clean and tidy. There’s only one detail that doesn’t concern the installation and that’s you can’t use the bath lift straight away because you have to charge the battery initially for 24hrs before use! I was so looking forward to being able to use it straight away. Not a big problem but maybe one that could be taken onboard in the future so you get a fully charged battery on installation. Many thanks to Aqualift and Matt & Paul R.”

“Very professional from start to finish. Installation, demonstration, tidying afterwards only took 1 hour. Looking forward to my first bath when the new battery is fully charged.”

“The demonstration by Greg Jones. Very clear, efficient, professional and friendly. Delivery was good and the team who installed it were very professional. They were Ionut and Patrick”

“Super demonstration, all explained in detail, today it was delivered and fitted by Paul Stuart. Removed their shoes on entering my home, very efficient fitting and explanation on using.very friendly and polite.”

“Very pleased with the service and the price.”

“Had my aqua- lift fitted today by James and Mark, really helpful chap's, who did a great job, tidy and competent. They reiterated what I had been told at the demonstration about how to use safely, so this will make my bathing experiences so much easier going forward, thanks.”

“Thank you Paul and Stu 34-19,did a very good job,left everything clean and tidy,and gave all the information to get the best out of our Aqualift Thank you David and Christine”

“Aqualift fitted very professionally by Phil @ Richard obviously know there job Every installation has its particular anomalies we had a glass shower door that had to be dealt with and Pleased they coped”

“Quick installation, cleaned up after theirselves. Polite & informative. Installation took less than 1 hour”

“Had the Aqualift fitted in September 2016 and works perfectly but I think I will need to replace the cloth seat as it is starting to split.This 83 year old uses it about 4 times a week”

“Everyone was very helpful from start to finish. The lady sorting delivery was extremely helpful as were the 'logistics team' Stuart and James the installation team were great guys. The appliance seems very well made.”

“The. Company was first class from communication,to demonstration,thefitters Rich and Gareth were on time very pleasant got on with the job hand very clean and neat fitting.Everything afterward how was explained and showed how to use the equipment,highly recommended.ii”

“My experience with Aqualift has been 100% positive, from my initial request for a brochure to the final installation. The installers, Brian and Dizz, arrived at the time stated. They were both very pleasant, friendly, and efficient, with a great sense of humour. They fixed the bath lift, demonstrated it and cleaned up, leaving the bathroom immaculate. Thank you both. I ordered the brochure on Friday, saw the Advisor Brad, on Monday and the lift was fitted on Wednesday, what a great service.”

Dear Mary, Thank you for your 5-star rating! We're so glad you had a positive customer journey with us, from ordering the brochure to the final installation. We value your feedback and appreciate you taking the time to share your experience. Your warm words about our installers is much appreciated. Thank you for your kind words! Kind regards, AquaLift

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AquaLift BathLifts is rated 4.4 based on 184 reviews