AquaLift BathLifts Reviews

Name: AquaLift BathLifts
Address: Ashley Anderson, Unit 1b, Grazebrook Industrial Estate, Dudley, Dudley
Rating: 4.54

4.5 Rating 318 Reviews

90 %

of reviewers recommend AquaLift BathLifts

4.5

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About AquaLift BathLifts:

Rediscover safe, comfortable full-depth bathing with AquaLift® Bath Lift.
Our slimmest ever bath lift! You can now enjoy easy, full-depth, comfortable bathing and get in and out of your own bath without the worry of losing your balance or slipping. The AquaLift is one of the safest and most comfortable bath lifts available.

Effortlessly smooth, the AquaLift lowers and lifts you gently and quietly into your own bath. The AquaLift has been designed to fit most baths and the compact unit takes up minimal space.

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Anonymous

Anonymous // 01/01/2019

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“Order number - 20swq05906 Ian and Brad Ian and Brad arrived punctually at the time agreed and were very polite, helpful and efficient. The work was completed and a thorough explanation given to ensure we understood how to use the equipment. Thank you”

Helpful Report

Hello Robert, Thank you for your fantastic 5-star review, it truly means the world to us and helps us to improve our service in the future! We’re thrilled to hear that Ian and Brad arrived on time and provided you with polite, helpful and efficient service during your installation, we strive to provide outstanding customer service. It's great to know that they took the time to explain the operation of the equipment to ensure you feel confident using it. Your satisfaction is our priority so it's wonderful to hear that they delivered on this! Your kind words mean a lot to us and our team and we'll be sure to pass along your appreciation to Ian and Brad, they will be thrilled to hear how much of a difference they have made to your experience. If you have any further questions or need further assistance, please don't hesitate to reach out. We're always here and happy to help! You can reach us on 0800 854 330 if you need anything! We hope you enjoy your new bath lift and wishing you many wonderful baths in the future! All the best, The Aqualift Team.

“Ian & Brad installed my Aqualift bath lift last week. They were friendly, informative, tidy and clean. They explained everything really well. I cannot tell you how good it is to be able to soak my muscles again. I just wish the shower cap wasn’t so tricky to get on for showering, and that there were prices ranges or examples available before having the demo visit.”

Helpful Report

Hello Charlee, Thank you for your fantastic 5-star review! We're thrilled to hear that Ian and Brad provided friendly, informative service during your AquaLift installation, and it's wonderful to know that you’re able to enjoy soaking your muscles again. We strive to provide outstanding customer service! We will make sure to pass on your kind comments. We appreciate your feedback regarding the shower cap and pricing examples and we will certainly take your comments into consideration as we strive to improve our customer experience. Thank you again for taking the time to leave us a review and award our overall service 5-stars! We truly appreciate it. If you have any questions or need further assistance, please don't hesitate to reach out. We’re always here to help and our friendly team want to ensure your satisfaction! We hope you enjoy your new bath lift for many years to come! All the best, The AquaLift Team.

“Martin & Stuart arrived on time and completed the entire job (Order Number 1034SWQ05896) very quickly. They thoroughly explained all about the units Operation & use etc together with the (All the Do's & Don'ts) which was really helpful. They cleaned up everything behind them and all completed with Courtesy, Care & Respect for our home. They must be an asset to the Company in their own right. Thankyou both.”

Helpful Report

Hello, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that Martin and Stuart not only arrived on time but also completed the job efficiently while respecting your home, we know this makes all the difference! It’s wonderful to know that their thorough explanations and attention to detail helped you feel confident about the unit’s operation, we strive to ensure every customer is left feeling confident, both with our product and service. Our team will be thrilled to hear how much of a difference they have made. Our team members truly do make the difference and are the reason are company can continue to provide the service we do! Your satisfaction is truly our priority! We truly value your recognition of their courteous approach and we will be sure to share your kind words with them! If you have any further questions or need assistance in the future, please don’t hesitate to reach out, we are always happy to help! All the best, The AquaLift Team.

“Stuart and Martin did a wonderful job of fitting my Mum's Aqualift. Such friendly chaps so thank you to both of you.”

Helpful Report

Hello, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Stuart and Martin made a great impression while fitting your Mum's AquaLift. It's also fantastic to hear that their friendly approach contributed to a positive experience and left you feeling confident with our product and service. We strive to provide outstanding customer care, so it's wonderful to know that we've met your expectations and our team left a lasting impression. If you have any questions or need further assistance, please don’t hesitate to reach out in the future, we’re always here and happy to help! We hope your mum can enjoy the bath lift for many years to come. Thank you again for your wonderful review! All the best, The AquaLift Team.

“Ian and Brad fitted my Aqualift (order no 20SWQ05884) today and they were wonderful. They were polite and efficient and explained how everything worked very patiently, I couldn't fault them”

Helpful Report

Hello Mrs Collett, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Ian and Brad provided you with polite and efficient service while fitting your AquaLift. It's wonderful to know they took the time to explain everything clearly for you and left you feeling confident about our products and service. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! All the best, The AquaLift Team.

“Ian & Brad arrived yesterday after phoning me to let me know they were coming .They fitted the bath lift in no time with very little noise and no mess .Ian then gave me comprehensive instructions on all aspects of the bath lift's operation .Very pleased with the whole experience .”

Helpful Report

Hello, Thank you for your wonderful 5-star review! We’re so glad to hear that Ian and Brad provided prompt and efficient service during your bath lift installation. It's fantastic to know that you appreciated their comprehensive instructions and the clean installation process. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! All the best, The Aqualift Team.

“Stuart and Martin arrived on time and were very friendly and professional. They explained the removal of the old unit and confirmed the new unit location and operation. Upon completion they removed the old unit and cleaned up. Very satisfied with the team and good value for money.”

Helpful Report

Hello Helen, Thank you so much for your amazing 5-star review! We’re thrilled to hear that Stuart and Martin provided a friendly and professional service during your installation. It’s fantastic to know that you were satisfied with their work from start to finish. If you need any further assistance or have any questions, please feel free to reach out. Our team is always here to help! All the best, The Aqualift Team.

“excellent fitters, delivery as scheduled”

Helpful Report

Hello, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a smooth delivery and that our fitters met your expectations. Your satisfaction is our priority and we truly appreciate you taking the time to share your experience with us! If there’s anything further you need, just reach out – we’re always happy to help! All the best, The AquaLift Team.

“Prompt, tidy, efficient and good workmanship”

Helpful Report

Hello Bill, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our service prompt, tidy, and efficient. Good workmanship is something we pride ourselves on and it's fantastic to know that it showed during your experience. If you ever have any questions or need assistance in the future, please don’t hesitate to reach back out to our friendly team! All the best, The AquaLift Team.

“Very friendly installation team , Stuart, Neil and Dean. Fitted with care and no mess in bathroom and only took them about an hour to fit. Once fitted explained everything to me and gave me a demonstration. Very happy with the whole process.”

Helpful Report

Hello Christine, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Stuart, Neil and Dean provided you with friendly and efficient service during your installation. It’s wonderful that they took great care in your bathroom and ensured you felt comfortable with everything. Your satisfaction truly makes our day! If you have any questions or need assistance in the future, please don’t hesitate to get in touch! All the best, The AquaLift Team.

“Order no. 20SWQ05839 Had ours installed today by Ian and Dan, great guys, friendly and know their job! Took great care with our bathroom, cleaned up after themselves, they explained everything to us and a demo how to use!! Also went through the user's manual aswell, I cannot wait to have a bath later!! Thank you guys all for qwick service from beguining to end and all done in a week from demonstration from Mark last week to fitting today, which only took 1 hour to install! Thank you so much!”

Helpful Report

Hello Lorraine, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Ian and Dan provided exceptional service during your installation, and that they took the time to ensure you were comfortable with everything. It’s great to know that you felt well-cared for from the demonstration to fitting and we can't wait for you to enjoy your first bath! If you need any assistance or have questions in the future, please don’t hesitate to get in touch! All the best, The AquaLift Team.

“Good team. They were quick and efficient.”

Helpful Report

Hello Doug, Thank you so much for your awesome 5-star review! We’re thrilled to hear that our team made a positive impression with their quick and efficient service. Your feedback means a lot to us and motivates us to keep delivering the best experience possible. If you need any further assistance or have questions in the future, please don’t hesitate to reach out! All the best, The AquaLift Team.

“Excellent customer service. Home demonstration very thorough and arranged very soon after our initial call. Was pleased that the demonstrator was keen to ensure that having an Aqualift was the right option. Delivery and installation carried out brilliantly by Stuart, Neil and Dean. Very friendly, helpful and efficient with a good further demonstration of how to use the Aqualift, and all questions answered thoroughly. No mess left after the installation either! Have not yet used the lift but I feel that it provides excellent value for money, even though it is a fairly expensive item.”

Helpful Report

Hello Sarah, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you experienced excellent customer service and a thorough home demonstration. It’s fantastic to know that our team, including Stuart, Neil, and Dean, provided friendly and efficient installation while ensuring all your questions were answered. We strive to leave everything tidy after installation, so your kind words truly mean a lot to us. If you have any questions down the line or need assistance, please don’t hesitate to reach out! All the best, The AquaLift Team.

“Very easy process demonstration was excellent, Ian and Dan were brilliant fitting our aqualift!”

Helpful Report

Hello Peter, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the process easy and that Ian and Dan impressed you with their excellent demonstration and fitting. Our team works hard to ensure a smooth experience for our customers, and your feedback truly motivates us! If you have any questions or need further assistance, feel free to reach out anytime! All the best, The AquaLift Team.

“Customer service, very professional & friendly. Installment engineer on time&excellent service.”

Helpful Report

Hello Mrs Beatwell, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our customer service team made a positive impression with their professionalism and friendliness. It’s great to know that your installation engineer was punctual and provided excellent service. We always strive to make our customer experience smooth and enjoyable. If you have any further questions or need assistance, don’t hesitate to reach out! All the best, The Aqualift Team.

“Ian and Dean were on time. Very pleasant and efficient and explained all the ins and outs of the bath lift clearly and fitted it in what seemed to me like record time!”

Helpful Report

Hello, Thank you for your amazing 5-star review! We're delighted to hear that Ian and Dean were on time and provided pleasant and efficient service while explaining everything clearly. Our team always aims to ensure a smooth and quick installation experience for our customers, so your feedback is truly appreciated! If you have any further questions or need assistance, please don’t hesitate to get back in touch! All the best, The AquaLift Team.

“Thanks very much to my installation team..Dean and Ian. They were very courteous and efficient. I thoroughly recommend their services.”

Helpful Report

Hello C.A. Douglas, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Dean and Ian provided courteous and efficient service during your installation. We're proud to have a team that prioritises both professionalism and customer satisfaction. Your recommendation means the world to us! Should you need any more assistance or have any questions, please don’t hesitate to reach back out. All the best, The AquaLift Team.

“Excellent service by the engineer Matt H fitting my bath lift. Explained everything in detail.”

Helpful Report

Hello Mrs, Thank you for your wonderful 5-star review! We're so pleased to hear that Matt provided excellent service while fitting your bath lift and took the time to explain everything in detail. It's always our goal to ensure our customers feel informed and comfortable throughout the process. Your feedback is greatly appreciated, and if you have any further questions or need assistance, please don’t hesitate to reach out to our team! All the best, The AquaLift Team.

“Engineer was professional and friendly and explained everything in detail after completing the job. Happy customer.”

Helpful Report

Hello Catherine, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our engineer was not only professional but also friendly, taking the time to explain everything in detail. We pride ourselves on providing clear communication and excellent service. Your happiness as a customer means the world to us! If there's anything more we can assist you with, please don't hesitate to reach out to our friendly team! All the best, The AquaLift Team.

“Matt H was an absolute star (apart from supporting Manchester United!) He fitted the bath lift efficiently, cleanly, professionally and also explained some valiant points to me in layman’s terms. A lovely guy and I can’t thank him enough. He’s a credit to the team.”

Helpful Report

Hello Andy, Thank you for your fantastic 5-star review! We're delighted to hear that Matt H was able to fit your bath lift with such efficiency and professionalism. It’s great to know he took the time to explain everything clearly in layman’s terms! We appreciate your kind words about him being a lovely guy, he’s certainly a valuable member of our team (even with his choice in football!). Your gratitude means a lot to us and if you need any further assistance, don't hesitate to get back in touch! All the best, The AquaLift Team.

AquaLift BathLifts is rated 4.5 based on 318 reviews