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AquaLift BathLifts Reviews

4.4 Rating 185 Reviews

87 %

of reviewers recommend AquaLift BathLifts

Company Reviews

Product Reviews

4.4

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About AquaLift BathLifts:

Rediscover safe, comfortable full-depth bathing with AquaLift® Bath Lift.
Our slimmest ever bath lift! You can now enjoy easy, full-depth, comfortable bathing and get in and out of your own bath without the worry of losing your balance or slipping. The AquaLift is one of the safest and most comfortable bath lifts available.

Effortlessly smooth, the AquaLift lowers and lifts you gently and quietly into your own bath. The AquaLift has been designed to fit most baths and the compact unit takes up minimal space.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Paul and Stu 34-19,did a very good job,left everything clean and tidy,and gave all the information to get the best out of our Aqualift Thank you David and Christine”

“Excellent service from enquiry to getting fitted, given me my independence getting in and out of bath, just find if I lie down in bath, I come off the sitting area and find the belt and sitting pad float up behind me. Think maybe another 6 inches from end of bath would have been better.”

“Excellent service from start to finish. Good quality and extremely reasonable price. I was kept informed of progress of order and was installed within 2 weeks I am having a little difficulty with the Velcro bath seat, but I think I will become more confident that it’s not going to slide under me in time”

Dear Helen, Thank you so much for your kind words and 5 star rating! We are delighted to hear that you received excellent service from start to finish and that you were kept informed about the progress of your order. We are pleased to hear that you found the quality of our products to be good and our prices to be extremely reasonable. We hope that, with time, you become more confident with the Velcro bath seat. Kind regards, AquaLift

“The only thing I am finding difficult is the cushion”

“I would hve given five stars as it allowed me to enjoy a bath. However, initially, the orange light flashed showing low battery , although this had been charged overnight. The charger showed a green light , but I was told to leave it on for 24hours. It would be helpful if the red light stayed on until the battery was properly fully charged.”

“Took a little time to get used to. One criticism is that the slip cushion floats making it quite difficult to lie down.”

“This is my third aqualift in six years. I could not manage to bathe without it. But once the three year warranty expires the company will not do any repairs so if it stops working you have to pay an enormous amount if money to replace it. I call it exploitation of the elderly and vulnerable.”

Dear Alibaba, We are delighted to hear you cannot be without your bath lift. We are sorry you feel this way, we do not exploit the elderly or vulnerable and the majority of products out there have a similar warranty period if not less. Kind regards, AquaLift

“My wife is now able to use the bath, as previously she found it extremely hard to get out of the bath. I would not describe the product as 100% but we are glad that we have had it fitted. The seat does take up space but is useful. The main problems are associated with the cushion seat which does not slide as easily as expected and if you get off the seat to lie back in the bath it floats, so makes lying back difficult. Definitely a far better solution than a walk in bath system”

Dear Robert, Thank you for taking the time to leave us a review. We are delighted to hear that your wife is now able to enjoy bathing safely again. Kind regards, AquaLift

“It was a luxury to lie in the bath but I have found it very difficult to manoeuvre and most times it makes me feel exhausted. However I will persevere and with practice my problems with the hoist may improve. The installers fitted the hoist well they were polite and caring explaining how to use it. The installers were James P and Andy Y. I do feel the price is rather high.”

Dear Jackie, Thank you for taking the time to leave feedback. We hope that you get used to the bath lift mechanism, keep on persevering. Kind regards, AquaLift

“The price is to high not value for money also is it waterproof?. The work men were far from professional they should have put a cover in the bath plus taken there boots off. Also the one sat in the bath to demonstrate with his boots on not impressed.”

“Great product. Only problem is my bathroom is small and I find the cushion seat gets in my way. I have taken it off and hope it will help.”

Dear Barbara, Thank you for your review. We are glad you find our product great! Thank you for your valued custom. Kind regards, AquaLift

“Customer service was very good. Explained everthing well. A little pricey. I am not 100% confident with the lift. To much shuffling on a mat that slides when lowering and raising. Unable to use the seat to lift my legs over. I step into the bath to sit on the band. I Do not feel completely safe going up and down. The demonstration was easier as the band was level instead of on a slope.”

“I found the demonstration thorough and the fitting very efficient. I have now used the lift for a few weeks and I am very pleased it gets me to the bottom of the bath, to soak and relax, and back again very comfortably as I needed. Charging the battery once a week is very easy. My only negative feeling is that it is more highly priced than it need be.”

“The service was o k but i think i have been serioisly overcharged for this item as they are a log cjeaper onthe web.”

Hi Jean, We are sorry you are disappointed with the price. Our bath lifts are installed by our installation team for you and we also take into consideration your weight and the bath. The service we offer is reflected in the price. We hope your new bath lift is bringing you the independence you need. Kind regards, AquaLift

“After a couple of queries about my mothers AquaLift, we were soon reassured all was okay and we had a good response all round from the team at AquaLift. Would definitely recommend them.”

Dear Customer, Thank you for your positive feedback and recommendation. We are glad you had a good experience with our customer service team. We hope your mothers' new bath lift gives her the bathing independence she needs. Kind regards, AquaLift

“We thought we had a problem with my mothers AquaLift, but were soon reassured all was okay by Aqualifts quick response. I would recommend AquaLift for their professional service and understanding when dealing with the elderly. Thank you.”

Dear Customer, Thank you for your recommendation. We are delighted to hear that our team were helpful and understanding. Kind regards, AquaLift

“A good demonstration and efficient and fast fitting. I find the tilting to one side disconcerting as the belt goes down and up again but I expect I will get used to it. The belt cover tends to get caught up in the motor bit when rising. I have stopped using that.”

Dear Customer, Thank you for your feedback. We are pleased that the demonstration was helpful and that fitting the bath lift was fast. Kind regards, AquaLift

“I was surprised how quick & simple my aqualift was fitted and there was no mess left by the fitter and his mate when they had finished.Using my aqualift is great it is so easy to sit on the belt and lower yourself into a lovely,warm bath and soak.Would definitely recommend.Great job Aqualift .many thanks from a very satisfied customer.CHEERS”

“We have found the anthology easy to use and very helpful”

Dear Leonard, Thank you for your positive feedback. We hope your new AquaLift brings you much needed bathing independence. Kind regards, AquaLift

“Service was very good ,price ,delivery very quick and clean”

Dear Customer, Thank you for leaving us a kind review. We are delighted that you found the service good and that the delivery and installation were quick. We hope that your new AquaLift bath lift is now helping you to enjoy bathing independently. Kind regards, AquaLift

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AquaLift BathLifts is rated 4.4 based on 185 reviews