“Website very easy to use with lots of options for choosing tiles such as per room , colour or theme. I ordered some that needed to be delivered and the pallet charge for delivery was very reasonable in comparison to other tile companies.”
“Time sample very good trying to get a complementary paint to use with the tiles before I order them . Having a job as all the samples I get (20) up to now don t look the sane colour as they do on the colour card . Very frustrating .”
“Very excellent sample service. Super fast, full size tiles, very well wrapped. Answered an email query very promptly. Looking forward to visiting a store in person to work out what next.”
“Love the sample tile I ordered.
Will be placing an order once my tiler has a chance to come over and let me know how many I need.
Sample was delivered in a few days. Great service.”
“Stunning tiles. Better in the flesh too. The touch we were looking for in our kitchen.
Not quite finished yet, but a few photos to show in progress. We used grey grout & black trim.....ties in fab”
“No email to advise that a delivery was going to be made therefore I wasn’t in when there was an attempted delivery.
I asked a question when placing my order, querying whether it would be possible for the tiles could be delivered just inside the front door as I have back issues, but no response received and delivery company have since advised this is not possible, however no reply from Tile Giant”
“Ordered tiles and was delivered very quickly the gentleman who delivered them brought them into my home and stacked them for me would definitely order from this company again.”
“simply awful supplied two shades and two sizes of tiles and refused to accept that they made a mistake.
Upon complaining I was basically told too bad you have fitted the tiles. The refusal for for a simple apology is beyond me. never never use this company for anything unless you want to receive the poorest of the poor customer service. TERRIBLE AVOID”
“Excellent service from staff. Order put through and delivered as promised. Needed 32 additional wall tiles to finish the job so head office contact not only managed to get me the tiles which on the website were showing out of stock but due to the urgency these tiles were delivered next afternoon. Thank you Tile Giant.”
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