Login
Start Free Trial Are you a business? Click Here

Tile Giant Reviews

4.1 Rating 441 Reviews
73 %
of reviewers recommend Tile Giant

Write Your review

The service in store and online was very good. Helpful staff and tiles delivered on time.
Helpful Report
Posted 1 year ago
Ordered my bathroom tiles form Tile Giant, the service was fantastic, phoned customer services and spoke to Mat who confirmed what I needed and advised me on adhesive and grout, the tiles were delivered on time by a friendly driver, tiles are now up and looking amazing, everyone who visits comments on how great they look, great company, I will defiantly use Tile Giant again.
Helpful Report
Posted 1 year ago
The staff in the Welwyn store were very helpful in finding the tile that I had seen elsewhere, and the price was even better than their competitors. They delivered my tiles on time and I could even bring back the ones I didn't use for a refund. Very good service all round.
Helpful Report
Posted 1 year ago
Bought tiles from here and had them delivered. Arrived on time and well wrapped. Went in store to buy some additional grout etc and the team were very helpful. Thanks
Helpful Report
Posted 1 year ago
I am 85 years old and was so touched and impressed by the advice and service given me by Brandon and Nick at your Croydon branch.
Helpful Report
Posted 2 years ago
TileGiant, Cambridge. I just want to express my tremendous appreciation for your very helpful staff, Leon & keely. I had the daunting task, knowing nothing of tiles, to tile out my new shower & loo. Leon & Keely knew their products inside out & helped me to find what I liked, when I had no idea what I wanted to begin with! I am thrilled with the results & cannot thank & recommend them enough. Hilary, Cambridge
Helpful Report
Posted 3 years ago
Macclesfield Tile Giant was excellent and excellent value. Wayne, Lee and Jess are a great team. Excellent service and communication at all times when we bought our bathroom wall tiles. Keep up the great work all of you.
Helpful Report
Posted 3 years ago
We visited the cambridge store last week and all I can say is the service we was given was exceptional. We went in a bit clueless with what we needed and was assisted by Will who was helpful, knowledgable and from start to us picking up the order even helping us to the car was fantastic. when we got home we was worried we might need another box of tiles so we called the store and they where ready waiting for us when we collected them the next day assisted by Leon. Someone even called us the day before to let us know what time they shut as they did not want us having a wasted journey. Good customer service is vert rare these days so I just wanted to take the time to say how much we appreciated this experience and your 2 assistants are a credit to you. Thank you
Helpful Report
Posted 3 years ago
We visited the Tile Giant, Meadow Trading Estate, Nottingham. James & Adam went out of their way to help & advise us in purchasing tiles for our bathroom, kitchen & extension. We were very happy with the service received today, they were very friendly and made us welcome
Helpful Report
Posted 4 years ago
Polite and professional service from Wayne B at the Macclesfield Branch We would highly recommend this Company to anyone
Helpful Report
Posted 4 years ago
Bought tiles through Chester branch with free delivery to our new home in Eastbourne and would like to thank the store manager Ollie and his team for their help and support in arranging the delivery to the builders. Returned the surplus tiles back to the Tunbridge Well branch for a refund. I would like to thank Nicky for her tenacity in following up with the Chester branch to resolve some admin issues. She really went the extra mile to ensure customer satisfaction.
Helpful Report
Posted 4 years ago
Lenton Lane branch Nottingham. The service was excellent and Craig was very helpful with good product knowledge. He could not have been more helpful. The products were reasonable priced and in stock
Helpful Report
Posted 4 years ago
Friendly service. Approachable staff. Thank you
Helpful Report
Posted 4 years ago
Tile giant in Drangonsville are extremely helpful friendly staff! Only ‘all female’ branch in the area. With their expertise, we have purchased the most stunning wall tiles to do our fireplace. Thank you Debbie, Abbie, Magda & Sarah. Will definitely be back for the bathroom tiles 😊
Helpful Report
Posted 4 years ago
Magda at your Durham branch was extremely helpful - she returned my initial tel call ( which she couldn’t answer when I called her), answered my queries. Then when I got to the shop she showed showed me all my possible options, helped me select tiles to take home to test colour etc. And she helped me carry them to the car.. She could not have done better.
Helpful Report
Posted 4 years ago
Very happy we got our travertine tiles for a great price !!!! Amazing customer service 😁 thank you very much Natan C 😉 strongly recommended this place
Helpful Report
Posted 4 years ago
Tom was a great help ing choosing floor tiles and grout and helpng my wite load the car great service Thank you all great team service Phil +Lynne Wainwright ⁷
Helpful Report
Posted 4 years ago
Sam at the Chester store was outstandingly helpful, assisted in advising on tiles &matching grout colour for 2 different coloured tiles. Unfortunately I needed to change the order after it had gone through . It caused extra work in having to refund the original order & create a new order .Nothing was too much trouble. Much appreciated . Julia
Helpful Report
Posted 4 years ago
Shrewsbury branch, Peter and Paul very helpful and patient, could not fault. Will use again.
Helpful Report
Posted 4 years ago
The staff are always very helpful and advisable. Also friendly.
Helpful Report
Posted 4 years ago
Tile Giant is rated 4.1 based on 441 reviews