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The Hot Water Bottle Co. Reviews

4.6 Rating 757 Reviews
91 %
of reviewers recommend The Hot Water Bottle Co.
4.6
Based on 757 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
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customercare@thehotwaterbottlecompany.com

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“I purchased 3 hot water bottles 2 violet kashmir for myself - they were both ribbed on both sides and were wonderful - let just the right amount of heat without being too hot. The third hot bottle I purchased, had a lilac cover on for my granddaughter's birthday - the cover was soft and cosy and I think she will be very pleased with it! Worth the money - very high quality hot water bottles.”
Helpful Report
Posted 6 years ago
“The FAQ says to put any additional information on the checkout payment page. There's nowhere to do this. The other option is to send an email which I did. Unfortunately either nobody read it or it was just ignored. Ruins the birthday surprise when the branded box is delivered.”
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Posted 6 years ago
“Order completed quickly and efficiently; wide variety available; quality good on inspection so should expect good, sevicable item in use”
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Posted 6 years ago
“Arrived fast and is cheap but the hot water bottle looses its heat wayyyy too fast. Will not buy again”
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Posted 6 years ago
“very quick delivery but item received not as ordered. The one I ordered had a lip to facilitate filling with a hole for hanging.”
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Posted 6 years ago
“Hassle free and easy to use - thank you.”
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Posted 6 years ago
“Great hot water bottle, service was excellent.”
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Posted 6 years ago
“Great website that was easy to use and safe transaction. Got dispatch information via email. Took a little longer to come than expected but likely caused by COVID-19. 2 lovely, fluffy and large hot water bottles at the ready! The rubber feels excellent quality and so do the covers. Fantastic, thank you. Definitely feels like a brand I can trust after my amazon one started leaking after just a few months use.”
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Posted 6 years ago
“Excellent service. Ordering very straightforward. Given the current crisis delivery was surprisingly within a few days. Bought this product before so I know it's very good. Lovely days but nights are still cold!”
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Posted 6 years ago
“Exactly what was ordered.”
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Posted 6 years ago
“quick and efficient, thank you.”
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Posted 6 years ago
“Excellent service and no issues”
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Posted 6 years ago
“For my 90 year old mum - loves it as she can move round her shoulders if needs be quite flexible- not hard and brittle”
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Posted 6 years ago
“Thank you. Received our favourite hot water bottles from you. Love them.”
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Posted 6 years ago
“Quick delivery and excellent product.”
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Posted 6 years ago
“I bought 2 for my grandchildren & got a discount as I purchased 2 which was brilliant. On top of that my grandchildren love them & I am a happy gran keeping them warm & cossy especially as we watched the saety link.”
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Posted 6 years ago
“I was given one for Christmas and love it so much that I've bought one for my sister, for her birthday.”
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Posted 6 years ago
“I purchased three 2 litre hot water bottles from the "Coronation" range with covers; all seem to be excellent quality and I think should last a long time. The size and quality means they lose heat slowly, which is most welcome. On the whole, I'm very glad I bought them. On the downside (and the reason I can't give 5 stars to the shop): the vanilla perfume used to ease the rubber smell of new hot water bottle is ridiculously strong and seems to be much less good quality than the bottles themselves. Both my partner and I have some mild chemical sensitivities, but we can usually cope with small amounts of artificial scent, so thought would would be fine. Unfortunately this was not a small amount at all, and we've had a couple of days of itchy eyes, headaches etc., always worse just after the hot water bottle's been filled. The vanilla smell is also very strong (not unpleasant, blessedly, but... a lot). It's easing off now, thankfully (we recommend hanging the bottles and covers on the line to air out!), but it's all been a bit much. Honestly we'd have preferred to cope with the rubber smell! I'd hesitate before outright recommending the bottles, therefore, and I'd be delighted if the Hot Water Bottle Shop considered making the vanilla scent optional (or just using much less of it!). :-)”
Helpful Report
Posted 6 years ago
“The size of hot bottle stopper which I purchased was slightly smaller than expected. The style is the same, however I had no idea that the stopper sizes varies. After I received, tried it and realised that the size is incorrect, I contacted to send it back for a full refund but the response I received was that I will receive refund for the item price only. I am currently unhappy that I will not receive a full refund including the postage that I paid, so I will not be returning the item just to receive £1 only as I paid £2.99 for postage and I think that this policy is wrong. As I cannot use the item due to wrong size I felt that I have been ripped off. Thank you for not accepting to giving me my full refund for the wrong size item.”
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Posted 6 years ago
“very good quality but a little expensive.”
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Posted 6 years ago
The Hot Water Bottle Co. is rated 4.6 based on 757 reviews