The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.65

4.7 Rating 712 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou for this opportunity. Love the 2 litre sized bottles which have been difficult to find for several years. If these double ribbed turn out to be as good as my previous purchase of (single ribbed)one will be more than contented with the quality”

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Posted 2 days ago

“Great service and quick delivery”

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Posted 2 days ago

“Gift, so haven't used yet.”

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Posted 4 days ago

“My daughter gave me a sheepskin hot water bottle cover and I needed to find the inside ! Well hello Hot Water Bottle Company easy to find the right size and came quickly , well packaged and perfect. Very good quality bottle.”

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Posted 1 week ago

“I ordered Hadley The Hedgehog for my grandaughter for Christmas. He arrived and I can honesty say he's absolutely gorgeous. Very soft and cuddly and a good size. The only thing I would say is the shipping was a little slow and I was given the wrong tracking number, other than that it was perfect.”

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Posted 2 weeks ago

“I got the large deer heatie and I am satisfied with the product, but the quality of the plush is not the greatest. A lot of shedding is happening and the fabric kind of tends to "sweat". The silica bead pillow heats very well and stays warm for about 2 hours so it definitely serves it's purpose! I'm also a little disappointed that I bought it for "30% off" and yet now the purchase price is cheaper than what I paid.”

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Posted 3 weeks ago

“Honestly blown away by this product! Photos on the website don't do it justice! Hugo the Whiskey is gunna make one very happy 9 year old on Christmas morning! Thank you!”

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Posted 3 weeks ago

“I purchased the Huskey hot water bottle. Beautiful quality & very cute.”

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Posted 2 months ago

“Hooray, a REAL hot water bottle, good size and I am delighted with it, thank you.”

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Posted 2 months ago

“My daughter has 5 of these she’s autistic and really loves the weight of the hedgehog”

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Posted 3 months ago

“I ordered and the delivery came 7 days later.. also to return requires delivery charges.”

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Posted 6 months ago

“A great company, with fast delivery! No complaints at all”

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Posted 7 months ago

“In love with my water bottles, they are so comfy and make me feel safe”

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Posted 8 months ago

“Schnelle Lieferung nach Deutschland! Super Produkt !”

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Posted 8 months ago

“Haven't used it yet, but it arrived at my location in Canada very quicly. I had purchased a couple of the hot water botles from your location quite a few years ago. They were excellent quality and we used them for many years.”

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Posted 8 months ago

“Lovely furry hot water bottles.”

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Posted 10 months ago

“I haven't received them yet. I hate writing reviews.”

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Posted 10 months ago

Hi Cathy - thank you for your review. We understand writing reviews can be frustrating but it is a good way to get feedback so we can continue to improve our products and services. I have looked at your order and can see that you placed it on the afternoon of the 15th January and that it was despatched from our warehouse the same day on a Royal Mail 48 service which states delivery can take up to 3 working days. It was delivered to you a little later on 19th January. We apologise for this, however in some areas, in particular London, we find Royal Mail takes a little longer! We are sorry for the inconvenience caused on this occassion. THWBCo. x

Posted 10 months ago

“Fabulous product. We bought Hadley the hedgehog for our daughter and she loves it. Really soft and cuddly and gives off just the right amount of heat. Quick delivery too with 2 days.”

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Posted 10 months ago

“A very good quality product at a reasonable price with very prompt delivery.”

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Posted 10 months ago

“Great for around the neck”

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Posted 10 months ago

The Hot Water Bottle Co. is rated 4.7 based on 712 reviews