The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.63

4.6 Rating 744 Reviews

90 %

of reviewers recommend The Hot Water Bottle Co.

4.6

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love to write a review but my hot water bottle has not arrived.”

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Posted 1 week ago

“Ordering was straightforward and delivery was prompt. I’m very happy with the pricing.”

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Posted 2 weeks ago

“Sadly, cannot give a review as yet as the hot water bottle I ordered has not arrived”

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Posted 3 weeks ago

“The hot water bottle arrived quickly, and seems to be of really good quality!”

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Posted 4 weeks ago

“Very easy to work with the online store”

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Posted 1 month ago

“I have not received my purchase yet”

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Posted 1 month ago

“Speedy delivery.”

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Posted 1 month ago

“Great range of hot water bottles at a reasonable price.”

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Posted 1 month ago

“Parcel arrived by Royal Mail and was well package. Both hot water bottles are Christmas Presents so haven't been used as yet, but pleased with my purchase.”

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Posted 1 month ago

“I was sent the wrong bottle. Awaiting a reply. Email to you dated 12/11/25”

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Posted 1 month ago

“This is the second hot water bottle I have purchased from you. The first one lasted many, many years. Excellent quality, and the double ribbed side is just what I wanted. Highly recommended, and shipping half way around the world was very fast.”

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Posted 1 month ago

“Does not stay hot for long. The cheaper ones last more hot for longer. Won’t them ever again. Pretty useless.”

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Posted 2 months ago

“I placed my order on 19th October and received and received various notifications but no sign of my parcel and no tracking details. I assume this means it hasn’t been dispatched yet. I contacted The Hot Water Bottle company by email today 24th October but I’m none the wiser. SPoulter”

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Posted 2 months ago

“Great quality hot water bottle, just like we used to have when we were kids. Would buy again without doubt.”

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Posted 2 months ago

“Made in China..........written on the bottle, . So no not happy”

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Posted 3 months ago

“Very prompt service, and quality hot water bottles ,with a great offer when you purchase 2 you get a third one free ,”

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Posted 3 months ago

“4 out of 5 because of delivery delay, but the hot water bottle is perfect.”

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Posted 3 months ago

“The thing I ordered arrived faster then expected also it's a very cute dino so soft”

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Posted 5 months ago

“These bottles are just what I needed - Blacker Yarns offered a knitted cover that will make a great present for family members.”

The Hot Water Bottle Co. 5 star review on 3rd June 2025

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Posted 7 months ago

“Great customer service. I have now managed to find a hot water bottle to fit my cover. Thank you so much Parisha.”

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Posted 7 months ago

The Hot Water Bottle Co. is rated 4.6 based on 744 reviews