The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.64

4.6 Rating 732 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.6

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Hot Water Bottle company, Not a review- as it’s not your fault- but I assumed that hot water bottle stoppers were standard sizes. This one is just a tiny bit too small- so a waste of money- I shall probably have to throw out the hot water bottle and start again. Perhaps you could make the sizing issue clearer Kind regards, Daphne Sampson”

Helpful Report

Posted 6 years ago

“Excellent quality hot water bottle and cover. Keeps its heat for several hours. Arrived beautifully packaged. Many thanks.”

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Posted 6 years ago

“Service was excellent. Delivery was surprisingly fast. I'm in California and it takes longer to receive purchases from the midwest and eastern states.”

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Posted 6 years ago

“Bought two hot water bottles, one leaks. Poor quality stoppers. Disappointed and unable to use.”

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Posted 6 years ago

“This is the second bottle I purchased to put in with my grandchildren’s Christmas. They are lovely my latest purchase was Hatty Hare. Great well recommended.”

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Posted 6 years ago

“Excellent! Great quality bottle and cover, great service.”

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Posted 6 years ago

“Still waiting for delivery Had to put a star above for review to work”

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Posted 6 years ago

“Prompt delivery and great product!”

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Posted 6 years ago

“I’ve bought hot water bottles from other sellers in the past but the bottles never last. The Hot Water Bottle Shop dell great quality, OMG-lasting hot water bottles. The prices are v reasonable on comparison to other similar bottles, and the delivery time is short. I wouldn’t buy a bottle from anyone else.”

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Posted 6 years ago

“Fantastic product so cuddly”

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Posted 6 years ago

“Easy web site to use - prompt delivery”

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Posted 6 years ago

“Good quality product which was quickly delivered. Excellent communication via email that product had been dispatched and was on its way”

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Posted 6 years ago

“Excellent. These are great quality products and look great. They stay warm for ages too. Also the eye masks are almost an afterthought, when the main reason to buy is the hot water bottle, but the eye masks are also excellent. Can you please sell eye masks separately? I would love to be able to buy yours, because they inevitably wear out and they are not all equal. I bought one in a shop recently but those are going straight in the bin. They're terrible. You're eye masks are absolutely perfect. Anyone who relies on them will appreciate the quality of your ones. Many thanks”

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Posted 6 years ago

“High quality hotwater bttles in a good range of colours and standard sizes. Easy to order. Delivery not the fastest but reliable.”

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Posted 6 years ago

“Brilliant . . .”

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Posted 6 years ago

“I love these cuddly hot water bottles. Recently bought a badger and dog for nephews. They are pretty big (even better as so cuddly!) Well made and perfect gifts. I had previously bought one which was half the price but threw it away because it was poor quality. These are well made - and they are made in the UK!! Think I will buy one for myself for when the cat is unavailable for cuddles!”

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Posted 6 years ago

“Two brightly coloured hot water bottles arrived promptly in good packaging which I was thankful for as caught the postman attempting to push the bottles through our letterbox. Will definitely use this company again.”

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Posted 6 years ago

“But small but does the job.”

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Posted 6 years ago

“Good choice of hot water bottles in a range of sizes.”

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Posted 6 years ago

“Although the stoppers were too small that were sent, they were very friendly in explaining why and consented to me returning the stoppers for a refund. Excellent service!”

Helpful Report

Posted 6 years ago

The Hot Water Bottle Co. is rated 4.6 based on 732 reviews