The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.64

4.6 Rating 732 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.6

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

customercare@thehotwaterbottlecompany.com

Write Your review

Tell us how The Hot Water Bottle Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hot Water Bottle Co. 5 star review on 24th December 2024

Troy G

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very soft and cuddly!”

Helpful Report

Posted 5 years ago

“Beautiful design, great quality product and prompt delivery.”

Helpful Report

Posted 5 years ago

“Very efficient, delivery was quick. The website is very easy to use, very clear instructions and prompts. No problems at all.”

Helpful Report

Posted 5 years ago

“Great big hot water bottles and very prompt service, thank you.”

Helpful Report

Posted 5 years ago

“Great product, really pleased it arrived in a small cardboard box with no plastic packaging!”

Helpful Report

Posted 5 years ago

“Great selection. Never seen a long hottie before, so had to have one of those, too.”

Helpful Report

Posted 5 years ago

“Excellent products, good value, a very efficient ordering system and lovely people to deal with. It's so good to find a home-grown business like this with such a refreshingly positive attitude. I love the new long bottle! Arrived within a very few days, and would have been sooner if it hadn't been the weekend.”

Helpful Report

Posted 5 years ago

“unfortunately it didn't fit - there are too many sizes! Crazy not to be standardized. I'm chucking out the bottle. Anyway your service was v good”

Helpful Report

Posted 5 years ago

“Good to be able to purchase replacement stoppers”

Helpful Report

Posted 5 years ago

“I'm sure your buisiness is very good. Efficient etc. But my recent purchace of hot water bottle stoppers was all together futile as they did not fit any of the FOUR bottles I have whose stoppers have broken ! Never mind. The search goes on. (Solution:- STANDARDIZED STOPPERS. . .?!)”

Helpful Report

Posted 5 years ago

I am sorry you had trouble with the item you ordered. As stated on the product page the stopper is ONLY for use with the Coronation HWB that we sell and it only comes in a single size. It cannot be used with any other hot water bottle - unfortunately different manufacturers have different stoppers and this is not something we can change as there are so many! It is always best to go back to the company you bought your hwb from to ensure you get the correct stopper. This will ensure the correct fit and proper safety in use of your hwb. We are sorry that you expected something different to what has been offered.

Posted 5 years ago

“Very easy quick service Nice product”

Helpful Report

Posted 5 years ago

“lovely quality and they look great perfect presents”

Helpful Report

Posted 5 years ago

“I am always wary when buying online from a supplier I have not previously heard of but I am extremely pleased with the service and prompt delivery. Thank you.”

Helpful Report

Posted 5 years ago

“Present for my partner - who is very pleased at this winter addition!”

Helpful Report

Posted 5 years ago

“Fast delivery great service very happy with my long water bottles. I got 3 in different colours for the kids all are beautifully knitted the coral is my favourite!”

Helpful Report

Posted 5 years ago

“A good quality product with guarantee delivered very quickly.”

Helpful Report

Posted 5 years ago

“Good service, nice comfy hot water bottle, no leaks.”

Helpful Report

Posted 5 years ago

“Bought two long hotties for my arthritic horse. They warm up his back before we ride in this colder weather. He loves them. I love them. So easy, and cheaper than installing heat lamps.”

Helpful Report

Posted 6 years ago

“Would use again, quality goods and very efficient delivery.”

Helpful Report

Posted 6 years ago

“Good quality hot water bottle. Very cute. Unfortunately the lavender smell is too strong for my daughter so I will need to buy a different heatable wheat pouch.”

Helpful Report

Posted 6 years ago

The Hot Water Bottle Co. is rated 4.6 based on 732 reviews