Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.23

4.2 Rating 1,275 Reviews

88 %

of reviewers recommend Swytch Bike

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 4th March 2024

Anonymous

Swytch Bike 5 star review on 4th March 2024

Paul Imbusch

Anonymous

Richard Harris ( Ex Bike Mechanic)

Anonymous

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to fit, works very well with no issues”

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Posted 3 months ago

“As a pensioner I ordered Swytch to get me back on my trusty old neglected bike. Ordering straightforward, and package delivered as advised after three months. Fitting myself took not much more than an hour following the instructions provided. Been a transformation with many easy 30 milers now under my belt! I'd recommend Swytch as a great value for money product for anyone thinking of converting an old bike.”

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Posted 3 months ago

“Nice effective simple to fit kit. As long as you’re happy with fairly low distances - - a few trips to shops etc - this has to be the kit to go for. Very happy with this choice.”

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Posted 3 months ago

“fantastic customer support. The product is exactly like they say, and easy to install. I really love the bike. an electric bike cost over $3000, why not convert the one you already have and love.”

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Posted 4 months ago

“Very pleased with my swytch kit which I have been using for 2 years only thing I will say is I have repositioned the battery and fitted to the seat post and greatly improved the handling of my bike. Perhaps should have been an option when buying new.”

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Posted 4 months ago

“. . . provided a torque arm accessory showing how knowledgeable they are about the ewheel forces - especially front carbon forks !!”

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Posted 4 months ago

“Yes, I’m very happy with my switch bike riding around all in Portugal…”

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Posted 4 months ago

“Just riding makes my day”

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Posted 5 months ago

“A great innovative product with friendly support. I have had a few problems but the Swytch team went well beyond what I would have expected to ensure my electric conversion is up and running. Highly recommended.”

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Posted 5 months ago

“simple to setup on my bike. I got great support when I had a small issue. My electric bike experiance with swytch has been great!”

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Posted 5 months ago

“Very good👍”

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Posted 6 months ago

“I was kept fully informed about the progress of my order at all times, from ordering to delivery. The discounted price was a excellent and I am pleased with my purchase.”

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Posted 6 months ago

“Great kit, no problems so far (4 years). Easy to install, the instructions are to follow. Especially great to Brompton bikes since after market kits are usually expensive.”

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Posted 6 months ago

“I’m very happy with my Swytch bike It’s made hills a nice experience as I live in a hilly place, it’s great also taking off from traffic lights, it gives you the extra lift. I wish I had the bigger battery capacity, but I’m happy for now with what I have.”

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Posted 6 months ago

“It’s wonderful; I really enjoy how well it works. When you hit those hills, the only thing missing is Superman’s cape!”

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Posted 6 months ago

“I have been using the Swytch Max Kit 16" for my daily commute and occasional trips. It's a great kit that is easy to use, smart and reliable. However, during the kit set-up, I faced the issue of a broken pedal sensor cable. Despite that, I love the Swytch Max Kit. During the kit set-up, I faced the issue of a broken pedal sensor cable. The Swytch Support team sent me the replacement items for free, which was great. However, the support process was slow and it took a long time for them to respond to my queries. Even after receiving an automated response with a ticket number, I had to wait for days, sometimes even weeks, to get a response from them. Many people have complained about the slow response time in the reviews, and I believe the company needs to improve its customer support procedures and responsiveness. Overall, I would highly recommend the Swytch Kit, but you need to be patient with their support team.”

Swytch Bike 5 star review on 29th September 2023

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Posted 7 months ago

“Took my spare mountain bike from an occasional ride, to my main short haul transportation choice. Flattens hills and makes most trips in the city a low effort experience. Happy to leave the car parked.”

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Posted 7 months ago

“I'm so pleased with my Swytch electric conversion. I mostly use my bike for local trips and it takes all the slog out of a hill that I used to struggle on with a full load of shopping and makes regular cycling smooth and effortless. Installation was done by my handyman who found it straightforward and took him a couple of hours. I do wish I'd got the more powerful battery to do occasional longer trips.”

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Posted 7 months ago

“Absolutely superb. A minor modification was required to get pedal sensor to fit, but really wonderful addition to Mrs Carroll's bike. We are getting 30km from each air battery on a Lithium Pinnacle 2 with a 47.5kg rider on mostly flat terrain in warm conditions. Great to eliminate wind drag.”

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Posted 7 months ago

“I love the Swytch system. Easy install and now getting more miles on the bike then its had in years. The Swytch team has been fast responding and always helpful. When I put the motor on I did a upgrade on the rest of the bike. Very fun ride.”

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Posted 7 months ago

Swytch Bike is rated 4.2 based on 1,275 reviews