Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,658 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The swytch kit is great. The customer care bot so . I have been waiting on my A frame battery cradle that I paid for in January 2023. Still waiting on when it's going to be delivered.As they said they had a few issues with it. No further updates or refund offered.”

Helpful Report

Posted 1 year ago

“Easy to fit. Good instructions. Had no problems, Works very well.”

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Posted 1 year ago

“Great kit, easy to fit and makes cycling a pleasure again.”

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Posted 1 year ago

“Delivered late but I’m happy with the product - it does what it says on the tin”

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Posted 1 year ago

“Accelerates smoothly with plenty of power. Battery life is as advertised. Conversion was simple.”

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Posted 1 year ago

“Very easy to fit works really well on the steam roller which is a track bike frame. It has really good momentum. I am a big guy and getting around 12 miles from the bigger battery. Instead of a single speed I have fitted it with a three speed sturmey archer hub on a 700 c wheel. I am 61 and have had tachycardic arrhythmia so have to be careful pushing my heart rate up to maximum. The switch kit has really helped me. Great for work I am a community worker who travels all over the city daily.”

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Posted 1 year ago

“I installed the Swytch Bike on my Brompton. It works perfectly. I strongly recommend.”

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Posted 1 year ago

“I bike to work everyday and there be three big hills - going up them now is like going down hill - swytch has kept me riding at my tender age - all good - I love my old bike and now I don't feel old when riding x”

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Posted 1 year ago

“Making me use my bike more and keep the car on the drive”

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Posted 1 year ago

“I wish Swytch made a PAS sensor that works on the right (non-drive) side for a tandem. I had to mount it on the left (drive)side with the chainring and it's messy and doesn't work well at all. Tech support told me they don't make a right-side sensor so make sure you know that before ordering for a tandem. When it works, though, it's great.”

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Posted 1 year ago

“Love having the power on my road bike as well as my Brompton which was converted using the older battery with controls within it. The downside to the new battery is the control is on a separate gadget which only allows power increase and not decrease so is much more time consuming to go down or turn off, which you do not have time for when riding. More description of the control unit would have been useful when buying. I would have paid extra for a more sensible unit!”

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Posted 1 year ago

“Great kit. Very easy to fit. Puts the fun back into cycling 😉”

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Posted 1 year ago

“Ordered the new clip-on battery kit in April 2022 for Brompton M6L. Supply chain issues meant that the kit didn't arrive until January 2023, although Swytch were pretty good about keeping me updated. Installation trickier than the manual would have you believe (thank you local bike shop :)). Performance since then has been excellent overall, and I can't imagine going back to non-powered riding. Pros: - Reliable (so far!) - Varied power levels (generally use lowest but good to have higher for hills) - AIR battery pack light and portable Cons: - Range not quite as high as advertised. AIR pack claims 15km, though in my experience it's nearer to 10km - Magnetic pick-up can get knocked out of whack, though it's easy enough to reset Generally very happy, though.”

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Posted 1 year ago

“Your Testimonial: Works well, easy enough to fit ( for a 60+ woman) but battery never fully charges-only issue.”

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Posted 1 year ago

“There was a lot of fettling need to get the wheel mounted in the front forks and the pedal sensor will only fit with multiple cable ties in all directions to keep it in place. The kit performs well on flat/medium terrain but battery drains very quickly on steep hills even when using the lowest gear. Now fitting all sorted I’m happy with the way the kit works on the bike and makes cycling in mixed elevations much more accessible.”

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Posted 1 year ago

“Great service, easy to use and to manage!”

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Posted 1 year ago

“I ordered my kit in September 2022 and received it, with the wrong sized wheel, at the end of March 2023. Since then, I have spent hours exchanging emails with a succession of different people (who all sound like chat bots) who have variously promised to send me a new wheel (first promised "mid-March" - so travelling back in time!) and finally trying to just send the kit back and get a refund. Customer service is just bread crumbing - an occasional email with the promise of action and then silence for weeks. Nearly ten months in, I give up. Please don't buy from Swytch.”

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Posted 1 year ago

“Well presented, with very adequate directions and very effective.”

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Posted 1 year ago

“Love the kit. It's extended the distance I'm comfortable cycling and it really helps me with Bristol's hills. Never thought I'd still be tackling them aged 60. I also like still being able to get my bike on the train if I need to.”

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Posted 1 year ago

“Cost. Reliable. Compact battery.”

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Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,658 reviews