“Fast and efficient service with a huge range of coins or bullion or digital metals to invest in. The only thing you have to watch is that from the time you click to put your purchase in the basket to the time you pay the price can change as it is based on the live trading figure.”
“The offers by RoyalMint are always welcomed and worth consideration. The service provided from purchase to delivery is excellent and customer support is excellent too. I found the staff very professional, customer focused and achieved results without a fuss or any chasing to get results.
Thank you and well done 👏”
“For the second year there have been issues in fulfiulling my order with the Royal mint. Having regulalry bought from them in the past (usually every few months or so) orders leading up to Christmas are poorly handled. After placing an order and waiting several weeks I am informed that they will be unable to fulfill my order and I will receive a refund. I was later informed that only part of my order would be fulfilled, which might be fine if delivery was expected before Christmas, which it now was not. What is the point in ordering a silver sixpence for it to be delivered in January? Unfortunately, this was due to be a present (as were the other items). I'll keep it for next year, however, I am far more reluctant to reorder directly from The Royal Mint as I cannot trust them to communicate effectivley or fulfil placed orders. Shame.”
“Bonjour je suis heureux d avoir un tirage rare j ai donc payé la pièce et des frais de transport je pensez que la déclaration en douanes j ai payé les douanes française la pièce la coûté assez cher en fin de compte mais c est une magnifique pièce de 5 £ freddie mercury a véritablement mérité cette honneur remercier sa majesté le roi et la reine d Angleterre longue vie au roi”
“Love your products but feel that when a limited numbers item is for sale it would be much fairer to use a ballot system where prospective buyers registerto decide who is willing & able to purchase and are then sellected by ballot, instead of a free for all approach used at the moment which favours those buyers who can flood the site, blocking out others.”
“Very impressed in your busy time. It's part another long term diversification portfolio; I don't expect to be a billionaire overnight! And very many thanks to a busy Justin who has always got back as soon as possible. A very happy customer; we shall see how the market goes!
A very, albeit belated, happy New Year to you all,
Kind regards,
James Hunt”
“Hello
I placed my second order on Friday,
The last order was signed for by the office in our building, I had to ring up when my order was pending to request this as advised by customer service.
Well I have rung you every day since Friday,
Only to be told your telephone system is down
Every day, so I have emailed the address from the telephone message, which has come back to me. Not sure what else to do. If you pick up this message please get in touch, so I can give the additional information for delivery!
Many Thanks
Julie corbi”
“Item was great, your website is confusing and difficult to use. My item which i was expecting to be delivered got vaulted and then trying to work out how to get it delivered was most confusing. 🫤 will order through another easier to use online shop.”
“I have been delighted with my experience with the RM. The website is very easy to navigate and whenever I have made an order it is usually delivered within a couple of days. Excellent service.”
“Purchase of a 2026 Concorde coin and one from 1976. Efficient ordering process and delivered promptly and within the 4 hour time frame I was given. Excellent design of the new coin.”
English
