“In the US and not able to order with my login. Able to order by phone but Mint requires coin be sent to billing address which in my case the shipper will not service. I knew this and told Mint but no exception. Bit of a hassle to get the coin for which I paid .”
“Most of my transcations have been first rate. There was a delay in sending the most recent order which meant that the intended recipient could not participate in the associated prize puzzle. Despite that, the article is excellent, beautifully packaged and much appreciated. The incident won't prevent me from ordering other suitable items.”
“I received wjat I ordered. The only thing is that I had 2 orders within the same day, but 2 different shipments took place so I had to pay 2 time for custom clearence. Something else is that i didn't have any information regarding readiness and shipment of my order. One day DHL contact me that I had to clear a package from customs”
“I purchase the 50th anniversary Concord presentation pack and I was very happy with my purchase. The only issue I had is when I purchased it and the time it took to be sent to me was a number of weeks before I received it but I am very happy with my purchase.”
“Coin eventually arrived safely, the address was incorrect but my post lady knew where I live.
Happy with everything else and will be looking to order more items in the future.”
“The ordering was straightforward . But there was a delay in delivery . The Royal Mint should have been more better at communicating . Instead it was a few weeks of tension . But it did eventually come and in good order”
“Hi there to be completely honest I received a damaged buillion bar the 20g Loki gold bar , and was really disappointed to receive a damaged items worth so much money and then struggled to get in touch with yous via phone or email to try and get this team replaced.
But then there was a person called John who I belive works on the Facebook messenger side and he was absolutely amazing in helping to get this resolved and got one re sent out and was in perfect condition thanks to John for getting this resolved”
“Service is good and items are received well packaged etc, just wish there were more quality collectibles in the range. Also the handling of the latest Bee £1 coin was a disaster, inflating prices and creating huge demand off the back of announcing a short run and then releasing more because of the demand was what you would expect of an unscrupulous company. Please release more limited runs similar to the norse gods, us collectors really want to buy your quality products, dennis the menace for example isnt it.”
“I bought a small amount of gold and silver recently. I found the site easy to navigate and a good choice of products.
Unfortunately silver took a huge drop, but that's no reflection on the RM.
You pays your money, you takes your chance.
It will come good over time.”
“Love the quality of the uncirculated coins and the silver bullion coins. I Always choose the 48hr tracked shipping and havent been dissapoint yet. Would have given 5 stars but I do find certain coins are over priced.”
English