“Overall the experience was very good, ordering the items was very easy and the delivery was on time with information regarding the delivery very informative and reassuring, the only surprise was how frequently some of the items were out of stock but this did not spoil the experience dealing with the Royal Mint.”
“Order and delivery very quick, packaging wasnt the best. I understand it travelled from Wales UK to Australia but was not as good as previous deliveries.”
“I found the website a touch difficult to understand. However, your advisors on the telephone are very good at explaining and answering questions. A very big thank you for explaining things to me.”
“I’m very happy with my purchase. It is for my son for Christmas. However the post office wasn’t very prompt with their delivery. It wasn’t delivered when I was told.”
“Great quality but it seems to take a long time from ordering to delivery. I am still waiting for a delivery on something that I ordered and paid for on 16th of October. Have not received any explanation for delay.”
“Quality product as you would expect from the world's premier minting house. However I think they are starting to follow others with some products. The other mints, which are a bit tacky and cheap products . And some items don't seem to keep their value. Even if sold for scrap.”
“I found the website very informative and useful. The coins that I ordered were received within a week and I was very happy with the service provided.”
“it was very easy to track the parcel and the latter arrived well sealed and in intact conditions. I am really happy with the payment methods. However the parcel arrived a little late but that was not an issue.”
“It would be more convenient if you had a direct link to the Digigold platform. At the moment, I have to search the term before it will lead me to the page”
“there was abit of a hick up with the order but thanks to emma the order was was sorted and i received the beautiful coin ( order of the Pyx britania/liberty ) and being the last one it was so special thanks again Emma you made my day”
English