“Hi there to be completely honest I received a damaged buillion bar the 20g Loki gold bar , and was really disappointed to receive a damaged items worth so much money and then struggled to get in touch with yous via phone or email to try and get this team replaced.
But then there was a person called John who I belive works on the Facebook messenger side and he was absolutely amazing in helping to get this resolved and got one re sent out and was in perfect condition thanks to John for getting this resolved”
“Service is good and items are received well packaged etc, just wish there were more quality collectibles in the range. Also the handling of the latest Bee £1 coin was a disaster, inflating prices and creating huge demand off the back of announcing a short run and then releasing more because of the demand was what you would expect of an unscrupulous company. Please release more limited runs similar to the norse gods, us collectors really want to buy your quality products, dennis the menace for example isnt it.”
“I bought a small amount of gold and silver recently. I found the site easy to navigate and a good choice of products.
Unfortunately silver took a huge drop, but that's no reflection on the RM.
You pays your money, you takes your chance.
It will come good over time.”
“Love the quality of the uncirculated coins and the silver bullion coins. I Always choose the 48hr tracked shipping and havent been dissapoint yet. Would have given 5 stars but I do find certain coins are over priced.”
“Product quality and description exactly as I would have imagined and hoped for. But no 5 star rating? I thought the despatch time was somewhat tardy (being kind) for an internationally recognised brand name. I would certainly be inclined to make another purchase and would have complete confidence in the product.”
“Buying on royal mint is secure and works
Downside if you are trying to sell its more cvomplicated and seems to work in the royal mint favour
I just ask why do Royal mint make it difficult to sell back their own products- Not happy , cannot trust you anymore thats Royal mint”
“I visited the shop in December as I do every year with my daughter I was disappointed with the selection of coins for sale in the shop
That is why I placed an online order.The process of ordering online was very good the website was easy to navigate and ordering was a breeze I was advised that some of the order wouldn't be available until early January but in the end the full order was dispatched and delivered by before the end of December”
“I was told on your website that my last order was to be delivered early 2026 which was acceptable as I was to be away over the Christmas holiday. Royal Mail attempted to deliver it in December. Please make sure that the delivery matches with what is on the website.”
“Easy to use. Delivery faster than expected to Canada. Clear communication from the Royal Mint regarding the order status up to and including deivery to my doorstep, I would order again if there is another item that is relevant for me.”
English