“Hi there to be completely honest I received a damaged buillion bar the 20g Loki gold bar , and was really disappointed to receive a damaged items worth so much money and then struggled to get in touch with yous via phone or email to try and get this team replaced.
But then there was a person called John who I belive works on the Facebook messenger side and he was absolutely amazing in helping to get this resolved and got one re sent out and was in perfect condition thanks to John for getting this resolved”
“Service is good and items are received well packaged etc, just wish there were more quality collectibles in the range. Also the handling of the latest Bee £1 coin was a disaster, inflating prices and creating huge demand off the back of announcing a short run and then releasing more because of the demand was what you would expect of an unscrupulous company. Please release more limited runs similar to the norse gods, us collectors really want to buy your quality products, dennis the menace for example isnt it.”
“I bought a small amount of gold and silver recently. I found the site easy to navigate and a good choice of products.
Unfortunately silver took a huge drop, but that's no reflection on the RM.
You pays your money, you takes your chance.
It will come good over time.”
“I am very satisfied with the cooperation so far. The coins I have received are absolutely beautiful - the quality, presentation and overall finish are exactly as expected. The packaging is elegant and secure, which is very important when ordering collectible coins.
Customer service has been polite, responsive and helpful whenever I had questions. Communication has been clear and professional.
At the moment I am only waiting for my account verification to be completed. If possible, I would kindly ask the team to take a look at this matter. Apart from this, everything has been running smoothly and I am looking forward to continuing our cooperation.”
“Love the quality of the uncirculated coins and the silver bullion coins. I Always choose the 48hr tracked shipping and havent been dissapoint yet. Would have given 5 stars but I do find certain coins are over priced.”
English
