“I am still waiting fotr the other part of my order anfd I need this by 5 June as it is a gift for my husband's birthday and i did not know it would take so long e.g. over a month.”
“placed my first order back in April and still waiting for delivery. I received an email to say that finally the ZSL £2 was available to purchase. I think you need to make things a lot clearer that while you are happy to take my money you are not ready to deliver orders. If you want something special/signiciant for a birthday this cannot be relied apon. A chatbot did offer me a gift by way of apology for the delays which initially was due to ship in July.... you could not make this up.
Very disappointing first experience.”
“I'm very happy with my purchase. I was emailed the progress of my order & tracking number when dispatched. It arrived well packaged & in perfect condition.”
“I started to buys coins when my son was born for keepsakes and i have carried on with buying for friends children when they are born too. As always the coinc are beautifully packaged and arrive promptly - great service.”
“East to use website. Good communication from order to delivery. The dragon coin is stunning. Have purchased a few now . Ideal gifts for my grandson . A gift for him to collect and treasure.”
“For me the Royal Mint is a place I can trust to get the authentic items I require for my collection. Updates come as required so my experience is all good. Many thanks.”
