“While the ordering process itself was smooth, I am not satisfied with the delivery experience.
The order was placed on 17 February 2026, and after a long delay, the shipment was returned by Royal Mail due to being classified as “suspected prohibited goods”. This indicates that an inappropriate shipping method may have been used for bullion.
As a result, the delivery has been significantly delayed, and the issue could likely have been avoided.
I would appreciate more reliable shipping methods for international bullion orders in the future.”
“What a wonderful trip down memory lane. I picked up the Dennis the Menace 75th Anniversary coin and it's a real gem. The detail on it is superb,a perfect tribute to a true British icon. As someone who grew up reading The Beano, this brought back so many fond memories. The quality is exactly what you'd expect from The Royal Mint, beautifully struck and presented. A must have for any fan of Dennis or classic comics. Delighted with my purchase. Fast, secure shipping. Thank you.”
“It's refreshing to deal with a retailer that can be trusted entirely. The Royal Mint website is easy to both understand and navigate making the buying experience that much more enjoyable. The variety of products and services offered are impressive, and everyone will find something of interest. Delivery is reliable with updates provided as necessary. All-in-all, I'd recommend The Royal Mint.”
“A little confused. You claim to only take payment when the whole order is ready. I placed my order 19.02.26 for a number of items and nearly 90% of the value was immediately billed to my card, the balance followed onto the card a few days later. I therefore expected the majority to be delivered soon after but was surprised when a single coin representing the second billed amount arrived. I still await the balance of my order which represents the majority of the cost.”
“I would love to say I have had a great experience, however I am currently on day 12 out of 5 waiting for a response to my complaints.
We have proceeded to begin the exchange on the faulty product but have received no response to the wider complaint.
I cannot even begin an additional return on the same file due to the one that had started.”
“Coins produced are of subjects that would appeal to a large number of people. Many are available in a variety of guises at prices within the reach of many.”
“I received wjat I ordered. The only thing is that I had 2 orders within the same day, but 2 different shipments took place so I had to pay 2 time for custom clearence. Something else is that i didn't have any information regarding readiness and shipment of my order. One day DHL contact me that I had to clear a package from customs”
“I purchase the 50th anniversary Concord presentation pack and I was very happy with my purchase. The only issue I had is when I purchased it and the time it took to be sent to me was a number of weeks before I received it but I am very happy with my purchase.”
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