“The products are great and so far, deliveries have always arrived when they were expected to. But the process is a bit shambolic. You place an order and immediately get a confirmation e-mail back. Then. Nothing. The tumbleweed starts blowing around as you wait for signs that anything is happening. I placed an order a week ago, and apart from that initial confirmation, I have heard nothing, despited this beeing a reasonably significant order. RM needs to improve its customer experience by keeping people better informed of the progress with their orders and when they can expect to receive their goods.”
“This was my first purchase from The Royal Mint of an Official Monopoly Colour Coin.
I was aware I was purchasing a product from a very well established and trustworthy company.
I received my item delivered securely via Royal Mail to my home.
I strongly recommend The Royal Mint for their services.”
“Currently there is a problem with delivery. I was told it is a tariff problem. More information could be offered by RM's web site. I was told to call to make orders. How does that solve the delivery problem?”
“Produto belíssimo. Grande recordação para guardar junto ao poster e ingressos do show do Paul McCartney na turnê Got Back em Florianópolis, Brasil, no dia 19 de outubro de 2024”
“For a novice gold buyer it was very reassuring to deal withThe Royal Mint. It's impressive history and pedigree speaks for itself. I was kept regularly updated about the status of my orders.”
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