“Great customer service, but it's about a 20 minute wait on the phone to talk to someone.
The plastic cover on the commemorative coin that I bought was damaged. The cardboard envelope it came in, offers no protection, and the plastic cover had an imprint of the coin on it. Also the cover has lots ripples on it, because of the way it was pushed into the outer envelope. I had to return my coin to get a replacement. Would it be possible to protect the coin before it is packed to save disappointment.”
“Absolutely over the moon with the service and Purchases from Royal Mint.
Well worth initially waiting in a queue for the Freddie murcury coins i bought, well worth it 👌
The delivery and updates was Fantastic service Thankyou 👏”
“Setting up an account and making a purchase was straightforward. Delivery communication was good. Had cause to interact with the customer help desk where my query was sorted quickly by a very helpful team member.”
