“Although I was happy with my sovereign I was somewhat disappointed that I was unable to get one in a presentation case. I have been purchasing sovereigns every year as since 2011 and this was the first year I had to make do with a blister pack.”
“As feedback, there is not much I can say.
I never received my coin. I did pay the customs fees, but Bpost lost my parcel. I am now left without this unique Freddie Mercury coin.
You are not at fault, but for me this is theft by Bpost.
Kind regards,
Guille Michel”
“Terrible, a really bad experience. I bought a limited edition Freddie Mercury color coin, and the order hasn't arrived. The courier company didn't leave any proof of delivery. The address is correct, but it hasn't arrived in Spain. I feel scammed and will never buy anything from them again.”
“I did not receive my item yet because of issues in the declaration custom form.
I wrote in advance to you to clearly specify that the item is V.A.T. exempt to reduce any delay at custom, but it was not enough. Now the item is still handled by the courier after almost one month.”
“Took too long to dispatch and even then they are supposed to arrive by 1pm today by Royal Mail. It's now 4pm and no sign so every likelihood they won't be delivered today at all even though I waited in for them.”
