Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 17,049 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 17,049 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 26th January 2026

365

Anonymous

Anonymous // 01/01/2019

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“My order was very slow to arrive. Six days after the order I had an email saying it had been dispatched. When it did arrive, it was incomplete. The staff were helpful but overall the service was poor.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, Joseph. I’m sorry to hear that your experience didn’t meet your expectations. Delays in processing and dispatching orders can be frustrating, and I appreciate your patience. We are actively working to improve our shipping times and accuracy. If you need further assistance with your order or have any additional comments, please don’t hesitate to reach out to our customer service team. Your satisfaction is important to us. Best regards, The Opie Oils Team

Posted 9 months ago

“Parcel arrived on time well wrapped so no problem with delivery. You are one of very few people to sell Castrol edge professional 0w30 oil as recommended by JLR. You were recommended to me on the discovery sport forum. I will be using you again Thanks”

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Posted 9 months ago

“terrible service, 2 weeks still no correct order received. Got incorrect order 3 times!”

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Posted 9 months ago

We're very sorry to hear about your experience and truly understand your frustration. Due to an unexpected surge in orders and staffing challenges, we’ve fallen short of our usual service standards. Receiving the wrong order multiple times is unacceptable, and we’re working hard to ensure issues like this are resolved swiftly. Please reach out to our customer service team if you haven't already—we want to make this right for you. Thank you for your patience during this difficult period. Best regards, The Opie Oils Team

Posted 9 months ago

“Original order received was incorrect. Contacted customer services, who were excellent regarding communication and getting the correct items sent out the next day & arranging for incorrect items return.”

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Posted 9 months ago

“Not sure how incompetent and unprofessional a company can get, Their website takes orders and your money for items out of stock, they wait days to email you to advise not in stock then when u get a resolution agree a delivery date, the day before delivery fedex message you to advise of 10 day delay in delivery however hours later they change there mind and make delivery on said date, gets worse only part of your order arrives I am 2 litres oil short of what I ordered and paid for, on contacting them they said the missing oil would be sent out, Courier sent tracking for delivery by end of day 7th May and surprise surprise no delivery, Still waiting on delivery, They dont realise it had knock on effect if you run a company reputation and financially, they pull you in with offers on website, WOULD NOT RECOMMEND THIS COMPANY STAY AWAY.”

Helpful Report

Posted 9 months ago

We're genuinely sorry for the series of issues you've experienced—this is far from the standard we aim to uphold. The stock notification delay, confusion with delivery dates, and the shortfall in your order have clearly caused a great deal of frustration, and we completely understand why. We've been navigating an unexpected challenge with staff shortages and a surge in demand, which has unfortunately impacted both communication and fulfilment accuracy. That said, we take full responsibility and are actively working to prevent repeat occurrences. Please accept our sincere apologies, and if you're still awaiting resolution, our team is ready to assist directly to ensure everything is fully sorted.

Posted 9 months ago

“Great service much appreciated”

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Posted 9 months ago

“Item as described, well packaged.”

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Posted 9 months ago

“Process was uncomplicated and I got exactly what I’d ordered both in good condition and in a good time.”

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Posted 9 months ago

“I remember the early days of Opie oils when outsourcing products was limited and stock was always available and didn't take an age to get to it's delivery address. All parts were as expected, delivery times weren't great.”

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Posted 9 months ago

“Opie are now my go to supplier of service parts for my car - unlike a major competitor, they have not purchased once proud brands only to sell poorer quality products under that name. The only value brand Opie have is clearly identified, otherwise you are buying proper brands and quality product. The staff are knowledgeable and can give good advice if necessary, prices are very competitive and even better if you have a code. I tend to plan a little bit ahead for my service parts as the only weakness Opie have is their somewhat leisurely dispatch times. If you want next day, you need to shop elsewhere. Once you understand this characteristic, you can plan accordingly.”

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Posted 9 months ago

“Excellent friendly service when making an enquiry reference your 4 life engine cooling product , staff made it very easy to make my purchase over the phone”

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Posted 9 months ago

“Excellent products for my oil service, as always. Great service guys & gals!”

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Posted 9 months ago

“Recommended to me via the Ford RS owners club. Had exactly what I needed for my Escort RS turbo. Dead easy website..cheeky little promo code and swift delivery. What more could I want. Will be continuing to use”

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Posted 9 months ago

“Exalent parcel arrived in record time”

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Posted 9 months ago

“Fantastic range of products, great service and brilliant offers. I would highly recommend Opie Oils.”

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Posted 9 months ago

“good price and quality products, returning customer.”

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Posted 9 months ago

“Very pleased with the efficiency of the service!”

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Posted 9 months ago

“I was pleased to find the correct gear oil spec for my Mercedes, delivery was efficient and timely!”

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Posted 9 months ago

“All ok except delivery time. Ordered 22/04/2025, delivered 30/04/2025. If you don’t need the products ASAP I can recommended Opie Oils, high quality and good value items.”

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Posted 9 months ago

“Does what it says on the tin”

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Posted 9 months ago

Opie Oils is rated 4.9 based on 17,049 reviews