Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 16,163 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 16,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 19th October 2025

Anthony Watkins

Opie Oils 5 star review on 18th October 2025

Amanda Frost

Team Duffee Engineering

Opie Oils 5 star review on 12th October 2025

Rhys Stabb

Opie Oils 5 star review on 7th October 2025

Paul Banner

Opie Oils 5 star review on 4th October 2025

Mandy Weaver

353

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices as always but significantly slower delivery than expected, poor courier service and not what I’m used to having been an opie oils customer for years.”

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Posted 2 weeks ago

“pleased with quick delivery but can badly damaged”

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Posted 3 weeks ago

We’re very sorry your item arrived damaged, even though delivery was quick. That’s not the experience we want for our customers. We have a dedicated customer service team who are on hand to deal with any delivery issues.

Posted 2 weeks ago

“Always exceptional prices and quality, the only issues lie with FedEx and their poor delivery options and tracking services. Offer to DPD or a courier that will deliver to a local collection point as FedEx does not allow this or the app never works or gives you an accurate delivery slot. It would improve customer satisfaction and reduce redelivery.”

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Posted 3 weeks ago

Thank you for your insights, Hayden. We’re pleased to hear that you value our prices and product quality, but we’re genuinely sorry to learn of the troubles you've had with FedEx. Your suggestions regarding alternative courier options are greatly appreciated, as we always strive to improve our delivery services for a better customer experience. We'll certainly take your feedback into account as we look for solutions moving forward. We hope to make your next experience seamless! Warm regards, Team Opie Oils

Posted 3 weeks ago

“Love Opie. FedEx delivery service is poor, however. Big time windows and poor tracking. This time round both my Motul oil containers arrived dented and quite rusty on the outside. Haven't used them but don't expect any internal contamination. So 5* for Opie but knocked off 2 for the dents / rust and FedEx.”

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Posted 3 weeks ago

Thank you for sharing your thoughts, Cosmo. We’re delighted to hear you love Opie, but we’re truly sorry to hear about your experience with FedEx and the condition of your oil containers upon arrival. It’s important to us that your orders come in perfect condition, and we appreciate you bringing this to our attention. Your feedback regarding the delivery service is invaluable as we strive to enhance our shipping experience for all customers. We hope to provide you with a smoother experience next time! Warm regards, Team Opie Oils

Posted 3 weeks ago

“Sent the wrong oil for at least one of my vehicles”

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Posted 1 month ago

“Good products at a reasonable price”

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Posted 1 month ago

“Delivery box with 26 Litres inside looks like it was used as a football, same for the other Opie packages I saw in the back of the Fedex truck. The wall thickness of the boxes is too weak to keep them in shape during transit. Every single air package was burst also. I had 2x5L that were upside down in the box and I don't think they could have spun on their own so it looked like it was packed that way.”

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Posted 1 month ago

“Ordering and payment was fine, no issues but delivery was disappointing. Received email from courier to say delivery would be made by 6pm on the Friday and required a signature. No delivery and no message till following day to say delivery would be made on Monday.”

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Posted 1 month ago

“Label stuck on box upside down so when it was left on driveway by courier a quantity of oil had leaked over the spark plugs, filters and a patch on my driveway. Opie replaced the ruined items but no offer to supply anything to remove the oil patch from my drive. Very glad that my wife hadn’t taken the box inside and left it on the carpet!”

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Posted 2 months ago

Thanks for taking the time to leave your feedback. We’re really sorry again about the way your parcel arrived — we completely understand how frustrating and messy that must have been. As we agreed when you got in touch, we’ve already replaced the items that were damaged, but if there’s anything more we can do to help, please don’t hesitate to get in touch. We truly appreciate your patience and are glad this didn’t end up on the carpet!

Posted 1 month ago

“Price was good selection is good, had no tracking info, post was slow, if to use again have to be a week in advance, tracking number would be muchly appreciated”

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Posted 2 months ago

Thanks for the review. I can see your order left us the next working day as your order was placed after our same day cutoff. It was then delivered within 48 hours on the Royal Mail 48 service selected at checkout. We do have a priority shipping service if the order is urgent. I do apologise for the tracking issue. Each order comes fully tracked and all details are emailed over. They may have gone into the spam folder possibly.

Posted 2 months ago

“FedEx were slow and sat on the delivery for 24 hours at their Woburn centre”

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Posted 2 months ago

Thanks for the review. We do apologise for the 24 hour delay with your order. I can see it was still within the delivery estimate, however it should have been with you a day earlier.

Posted 2 months ago

“Good products, good prices but what's delivery time about?”

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Posted 2 months ago

Thank you for your review, Martin. I'm glad to hear that you're happy with our products and prices! I apologize for the delays you’ve experienced with delivery. We’re always looking to improve our shipping times and communication. Your feedback is valuable as we work on making the process smoother for everyone. If you have any further concerns or need assistance, please don’t hesitate to reach out. Warm regards, Team Opie Oils

Posted 1 month ago

“Everything was fine except the package was very beaten up and the products were all damaged. Useable but dented. Not Opie’s fault but probably Fedex”

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Posted 2 months ago

“Normall Opie oils have always been quite good, this time however I received the incorrect oil filter for the car, I had to leave the job halfway through to go and get one from euro car parts, historically I have never had an issue, so hopefully a one off, not really worth the effort of sending it back, it’s more the inconvenience that’s the issue.”

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Posted 2 months ago

Thanks for your honest feedback — and we’re really sorry about the mix-up with your filter. We can completely understand how frustrating it must have been to stop mid-job and have to source one elsewhere. We always aim to get things right first time, and we’re glad to hear this has been a one-off in your experience with us. If you ever do receive the wrong item again, please do get in touch — we’ll always be happy to put it right quickly.

Posted 1 month ago

“The product itself was faultless. It’s delivery I have a huge problem with. £8.95 because I don’t stay on main land Scotland. Never knew Fort William was an island. Plus paying for 24hr delivery took 3 day to arrive.”

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Posted 2 months ago

Thanks for your feedback. I appreciate your comments about the delivery costs and timings. Fort William may not have the best delivery options, but we do our best to ensure timely shipping. I'm sorry to hear that your order took longer than expected, especially with the expedited service. We'll review our delivery options to see how we can improve. Warmest regards, Team Opie Oils

Posted 1 month ago

“Usually buy from Opie and never have any issues, this time however I thought delivery time was not the best and requiring a signature upon delivery a bit of a pain”

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Posted 3 months ago

Thanks for the review. I can see your order was delivered within 72 hours of purchasing. We do offer a priority next day service for orders required faster.

Posted 2 months ago

“If I order 5 litres of oil I expect it to come in a 5litre carton not 5 1lites”

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Posted 3 months ago

Thanks for the review. We do apologise for this. Due to an unexpected stock discrepancy the 5L bottle you ordered could not be found on the shelf. To save you waiting the 2 weeks for restocking we substituted the 5L bottle for 5x 1L. We apologise for any inconvenience this has caused.

Posted 2 months ago

“Took a long time to get here.”

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Posted 3 months ago

Thanks for the review. We do apologise, unfortunately your order was delayed in the Fedex system for 24 hours. I can see however it was delivered within the delivery estimate. We offer a priority service for any urgent orders.

Posted 2 months ago

“Shipping costs are too expensive”

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Posted 3 months ago

“buy friday , arrive thursday, to long”

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Posted 4 months ago

Hello, thank you for your feedback. I have taken a look into this and you had ordered on the Saturday when we were closed and then the order was dispatched ontime on Tuesday as stated on the order confirmation pre & post checkout. We do value the feedback, however given that we have fullfilled the order within the given dates we feel that the rating does not accurately reflect the situation. Kind regards, Sam

Posted 3 months ago

Opie Oils is rated 4.9 based on 16,163 reviews