Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

“The advice and all round support given by James was magnificent. A great pleasure to have received such outstanding service. Thank you.”

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Posted 3 years ago

“Tim at Lowa UK is excellent - great service and my new boots that he helped identify would the best for my needs are wearing in nicely!!”

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Posted 3 years ago

“Great product, great service.”

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Posted 3 years ago

“Responsive customer service with a great attitude. 100% satisfied!”

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Posted 3 years ago

“Great boots and very comfortable - I always wore Berghaus until recently and decided to try out Lowa after hearing some good things about the boots. I think a lot better in every way so you’ve got my custom - well done and one happy customer!!👍👍”

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Posted 3 years ago

“These (Renegade Wide) are excellent boots. Comfortable (if not stress-ready) right out of the box. The "specialist" wide fitting could maybe do with being more available than it is. But for a daily-wear, all-purpose boot these are great.”

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Posted 3 years ago

“Quick delivery and the shoe was as I’d hoped with a decent firm sole like a boot and not too flexible. Unfortunately the ladies 5 fitted more like a 6 in length even with thick socks. Had the range not been discontinued I would have got a smaller size. Sent back and refund email in days, no quibble.”

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Posted 3 years ago

“Good to deal with. The toe box on the right boot was a bit wrinkly but doesn't bother me as not going to a wedding or anything in them.. lot lighter than my old leather Brasher boots but build quality not as good, Brasher boots probably not half as good as the old ones now anyway...happy with them tho!”

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Posted 3 years ago

“You do what you say your going to do.”

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Posted 3 years ago

“Delivery service is excellent and the shoes are extremely comfortable. You will never know until you try a pair.”

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Posted 3 years ago

“Tried a size 5 1/2 in the shop, fit ok but i thought a 6 would better especially if i wanted a thicker sock, but shop didn't have them so ordered online.size 6 came...couldn't even get my foot in! Weird sizing! Returned same day.”

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Posted 3 years ago

“Buy for Ukrainian”

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Posted 3 years ago

“Excellent service. Quality boots. Had to send them back as a bit too large - return was very simple and easy too. Top notch”

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Posted 3 years ago

“Communicative and fast delivery.”

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Posted 3 years ago

“This is my fourth pair of Lowas, all very comfortable and waterproof[ essential for walking shoes in the West of Scotland!]”

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Posted 3 years ago

“I cannot recommend Lowa highly enough. I bought my first pair in a retail shop about 6 or 7 years ago and decided I better replace them with a new pair. I contacted Lowa to check the exact details of the old pair to ensure the right size and fit. Customer service was superb and I purchased online via the website. The boots arrived safe and sound, perfectly packaged and presented. The first walk in the new pair was every bit as comfy and pleasurable as if I had been wearing them in for a month. The old pair are still going strong as my gardening boots!”

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Posted 3 years ago

“Ordered slate coloured renegade gtx. Came back a chocolate brown colour”

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Posted 3 years ago

“They are not as good as the ones that were in the shoes very thin”

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Posted 3 years ago

“I haven't yet had a proper walk in my new, narrow hiking boots, but I am already absolutely thrilled because after decades of sliding around in too-wide boots, I have put on a pair that properly hug my feet. What a joy. They fit perfectly and will increase my joy of walking, especially over uneven ground. Thick socks or insoles are never a very helpful solution to having long, narrow feet so thank you so much for catering to people like me. These boots seem terrific otherwise as well, but a few more options in other types of shoes as well would be much appreciated.”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

LOWA UK Reviews