LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,869 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent product and quick delivery”

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Posted 4 years ago

“Unfortunately my order was cancelled due to no stock. Please pass on my feedback to request reintroduce mens Locarno Mid. Thanks”

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Posted 4 years ago

“Spent a long time looking for the right pair of boots to suit my purpose. Severely pronated arches can makes walking painful so a stiff sole and good ankle support is paramount. First walk in these boots was 9 miles and could not have been better. The most comfortable pair of boots I have had. Lowa service impeccable. Ordered on a Saturday delivered following Tuesday. Brilliant”

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Posted 4 years ago

“Good quality as expected.”

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Posted 4 years ago

“Great service and the boots are wonderful- comfortable straight out the box.”

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Posted 4 years ago

“Perfect. I bought my first pair on the advice of a shop in Exeter (sadly no longer there) after going into an outdoor chain store that felt more like a disco. This is my second pair.”

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Posted 4 years ago

“Fast efficient service. Thought was not going to be able branded insoles. But great to know you do and as expected perfect fit.”

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Posted 4 years ago

“Best boots ever and best customer service ever. Returned the first pair and got a larger size, free return, refund issued really quickly and new pair shipped out straight away. Nothing at all I could complain about.”

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Posted 4 years ago

“Have had it only a few days but the shoes have been very comfortable, light and appear to be rugged and well constructed.”

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Posted 4 years ago

“My old pair of Lowa boots lasted me 10 years. With the new pair, however, after less than 2 years, the sole separated from the leather leaving a sizable tear. I wrote to the customer service of Lowa UK and, even if the boots were not in warranty anymore, they sent me a new pair free of charge! Very nice.”

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Posted 4 years ago

“Very quick delivery and excellent service”

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Posted 4 years ago

“Perfectly fitting boot. You feel supported, but at the same time exceptional comfort. Preferred online and arrived next day - excellent.”

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Posted 4 years ago

“I have found the customer service from Lowa UK, to be amazing. I can honestly say I have never had better customer care. I telephoned and spoke to a member of staff for advice on the sizing for Lowa walking boots and the fit, as in whether they come up wide or small compared to other boots. The advice was brilliant and staff were incredibly polite and knowledgable. I ordered a pair of the Renegade boots and received them the next day. Unfortunately they weren’t a great fit, so I telephoned again and the staff recommended the next size up rather than a wider fit. So I ordered another pair but larger. I returned first pair of boots via the free returns and received updates and a refund two days later and the new pair arrived the same day. The new pair fit perfectly thank you. I highly recommend the boots and Lowa UK and will definitely be using them again in the future.”

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Posted 4 years ago

“I am on my third pair of Lowa Renegades. They are instantly comfortable, offer a wide-fitting option, and are long-lasting. They are relatively expensive but worth the premium. The delivery process could have been better tracked.”

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Posted 4 years ago

“Excellent shoes”

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Posted 4 years ago

“Very quick service from the web store. Amazing boots. These are my second pair… Took forever to wear through the soles on my first pair, but the rest of the boot was perfect. This time I bought boots with replaceable soles. I’ll be surprised if these die before I do!”

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Posted 4 years ago

“Arrived promptly and are a perfect replacement.”

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Posted 4 years ago

“Great company fast shipping”

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Posted 4 years ago

“Great comfortable & durable products but very difficult to get wide fitting boots in my size (11).”

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Posted 4 years ago

“Seems like a good quality walking shoe but, far too tight and had to be returned.”

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Posted 4 years ago

LOWA UK is rated 4.7 based on 3,869 reviews