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Lowa Reviews

4.7 Rating 3,391 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,391 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
My husband loves his LOWA shoes, so I decided to try them, too and they didn't disappoint. Although I haven't worn them yet, but you can tell just by trying them on, that they will be the perfect pair for winter!
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Posted 1 year ago
I love my lows boots. The best boots I’ve ever purchased. The insoles I ordered are fine, just the same as the originals no issues at all.
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Posted 1 year ago
I was looking for some new boots for an upcoming trip to climb Kilimanjaro for the StrongMen Charity - One of the team recommended the Renegade GTX. After a bit of research, I decided to order a pair. I went for the Renegade 100 GTX Limited Edition version (I loved the look!) and tried them out on (what turned out to be) a very wet weekend in the Peak District! The boots did not let me down. They were comfortable and supportive, and my feet were dry despite the weather and boggy conditions. Very happy with my purchase and I believe they will be perfect for my trek to the to of Kilimanjaro in October (2024)
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Posted 1 year ago
Excellent service from placing order to delivery at my home address, boots were very well packaged and sealed. LOWA goes far beyond other suppliers of high quality boots at least from my experience and I will be buying more.
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Posted 1 year ago
Brilliant service and brilliant boots
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Posted 1 year ago
Good product, delivered quickly.
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Posted 1 year ago
Extremely comfortable and hard wearing I’ve put about 100 miles on them so far and I have 0 complaints.
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Posted 1 year ago
Website is great. Ordering was easy. Communication was good. Delivery was fast. Packaging great
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Posted 1 year ago
I now have an arthritic big toe. My renegade boots are the only footwear that I am comfortable in, so I hoped the shoes would be the same and they are. Very comfortable so pleased I bought them.
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Posted 1 year ago
Great boots - so comfortable and sturdy
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Posted 1 year ago
Ordered some items and they were posted free of charge. Excellent quick service too. Thanks!
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Posted 1 year ago
Great boots, prompt service.
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Posted 1 year ago
Had a great pair of GTX boots that were a perfect fit and wore very well. I needed something more lightweight now for dog walks and walking in town, and the comfortable GTX low version of the boots in black were perfect for me
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Posted 1 year ago
As ever, superb quality and comfort from the outset.
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Posted 1 year ago
I have used Lowa multiple times for walking shoes and walking boots and the service has always been excellent.
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Posted 1 year ago
Very pleased with my purchases thank you. The parcels arrived promptly and the returns proved simple and quick. I also managed to make use of a couple of very handy discounts on your website. As for the boots, absolutely top quality. I have been wearing them for two solid days on rough terrain and my feel feel great. A very satisfied customer.
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Posted 1 year ago
I adore Lowa. This is my 4th pair of boots. My only disappointment related to the delivery - DPD courier simply dropped my parcel in a shop without trying to reach me (however, he did so while delivering the second pair of boots). Also, I ordered Taurus model size 4 (while usually I have Renegade size 4 which is perfect for me) and it turned out to be a bit tight. I didn't expect that boots would differ size-wise across the model range. But boots are amazing, quality is great, I know they will last me a good couple of years. And the discounts were super pleasant, so now I am fully packed for two-three years. Customer service is very supportive and kind. Highly recommend! P.S. will have to think/ try several times which size of the boots I need in the future
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Posted 1 year ago
Ordering and delivery was straightforward
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Posted 1 year ago
These shoes are so comfortable, they fit like a glove and I have worn them every day since I received them.
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Posted 1 year ago
This is my third pair of Iowe walking boots/shoes. They are extremely well made and comfortable and live up to all aspects of the descriptiion given at the point of sale. Because they are such an excellent fit, they do not need any walking in.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,391 reviews