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LOWA UK Reviews

4.7 Rating 4,040 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Very quick delivery and great offers in the black Friday sales, no complaints.”
Helpful Report
Posted 10 months ago
“Good service, shoes arrived quickly.”
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Posted 10 months ago
“Excellent v comfy boots. looking forward to testing them in 2026.”
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Posted 10 months ago
“Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none”
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Posted 10 months ago
“Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.”
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Posted 10 months ago
“Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide last—an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.”
Helpful Report
Posted 10 months ago
“Comfort straight out of the box, although my last 2 pairs split along the side of the sole, with plenty of tread still left. Disappointing but no other boot matches these for comfort.”
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Posted 10 months ago
“These are the best shoes I have ever had for comfort, the way they look, quality. So much so that this is my second pair 😃”
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Posted 10 months ago
“Sizing - I usually take an 8 but needed a 9 Returns - ended up having to buy 3 pairs before getting the right size but returns are easy and after a small hiccup refund was done quickly Boots - stiff to begin with (to be expected) but after 2 weeks of daily use comfortable. Most importantly they are waterproof and the soles provide very good grip. Definitely recommend them.”
Helpful Report
Posted 10 months ago
“Very comfortable”
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Posted 10 months ago
“Blissfully comfortable straight away, robust boots.”
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Posted 10 months ago
“I have been wearing my Lowa boots for a few weeks now when walking my dogs over wet fields and cannot be happier. They are waterproof, keeping my feet toastie and dry, unlike many other boots that I have bought this year that have claimed to be waterproof and were not. Comfortable and easy to get on and off. Very pleased with my purchase.”
Helpful Report
Posted 10 months ago
“The staff at LOWA could not have been more helpful. I received the walking boots I ordered within 5 days of ordering. As is sometimes the case you really need to try on walking boots in person before buying. I thought they were too big and explained the problem to their team we agreed I could order the next size down, compare the 2 pairs and return the pair I did not need and get a refund. This happened super quickly and the money was promptly paid back into my account. I have bought other brands in the past and have found a need to 'break them in' .... not so with these! Visually these boots ooze quality and I have now taken a few short walks and found these boots were perfectly comfortable from day 1.”
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Posted 10 months ago
“Good quality and very comfortable hiking boots. I'm very pleased with them.”
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Posted 10 months ago
“Been using Lowa military boots for years and decided to try the hiking boots. Not disapointed highest quality and standards i expect will definately recommend. Will definately be using again.”
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Posted 10 months ago
“I am very happy with the shoes they fit well are light weight and comfortable.”
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Posted 10 months ago
“Great quality, fit and design.”
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Posted 10 months ago
“As my 2018 Renegade GTX Mid were showing their age, purchased a pair of Zephyr GTX Mid TF to replace them. Quick delivery from Lowa, boots appear to be of high quality and have proven to be comfortable on the first couple of walks so far...”
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Posted 10 months ago
“Always a good fit in walking shoes. Quick service and no hassle returns. Quality products through the range.”
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Posted 10 months ago
“I like I am happy it comfortable shoes 100%”
Helpful Report
Posted 10 months ago
LOWA UK is rated 4.7 based on 4,040 reviews