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LOWA UK Reviews

4.7 Rating 3,952 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,952 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Excellent customer service. Boots arrived exactly as ordered. Return process (too big) was easy. Would use again.
Helpful Report
Posted 7 months ago
Ordered 2 Pairs of Randir, delivered quickly and fit great. Brilliant quality boots and have put them to work straight away. Found the laces a little short and mentioned it to Lowa who helped me out and are sending some longer laces for me which is fantastic customer service. I've told everyone about the boots, we're that happy with them. I'll be looking out for another pair in the near future, ordering direct from the UK website is safe, secure and simple. Thanks for the service and the quality boots.
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Posted 7 months ago
Ordered on line was easy and correct product arrived swiftly. No issues happy customer.
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Posted 7 months ago
I've been wearing Lowa's for the past 12 years. They're incredibly comfortable and each pair has lasted really well. The customer service has been incredible too. Tim & James K couldn't have been more patient and helpful when I realised the model I usually wear had changed fit.
Helpful Report
Posted 7 months ago
Very strong and durable shoes
Helpful Report
Posted 7 months ago
Very quick delivery and excellent quality product
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Posted 7 months ago
Excellent boot would buy again
Helpful Report
Posted 7 months ago
Amazing socks very comfortable
Helpful Report
Posted 7 months ago
I love these boots. They are practical, comfortable and look smart.
Helpful Report
Posted 7 months ago
What can I say. Best pair of footwear you could ever want. 1. Ultimate Comfort 2. Ultimate Waterproof 3. Ultimate Longevity 4. Ultimate Design 5. Ultimate Traction 6. Ultimate Customer Care
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Posted 7 months ago
Unbelievable boot , comfortable, stable just a great boot
Helpful Report
Posted 7 months ago
Very quick delivery and great offers in the black Friday sales, no complaints.
Helpful Report
Posted 7 months ago
Good service, shoes arrived quickly.
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Posted 7 months ago
Excellent v comfy boots. looking forward to testing them in 2026.
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Posted 7 months ago
Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none
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Posted 7 months ago
Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.
Helpful Report
Posted 7 months ago
Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide lastโ€”an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.
Helpful Report
Posted 7 months ago
Comfort straight out of the box, although my last 2 pairs split along the side of the sole, with plenty of tread still left. Disappointing but no other boot matches these for comfort.
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Posted 7 months ago
These are the best shoes I have ever had for comfort, the way they look, quality. So much so that this is my second pair ๐Ÿ˜ƒ
Helpful Report
Posted 7 months ago
Sizing - I usually take an 8 but needed a 9 Returns - ended up having to buy 3 pairs before getting the right size but returns are easy and after a small hiccup refund was done quickly Boots - stiff to begin with (to be expected) but after 2 weeks of daily use comfortable. Most importantly they are waterproof and the soles provide very good grip. Definitely recommend them.
Helpful Report
Posted 7 months ago
LOWA UK is rated 4.7 based on 3,952 reviews