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LOWA UK Reviews

4.7 Rating 3,579 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Great customer care and ease of shopping
Helpful Report
Posted 4 years ago
Bought a pair of the new walking trainers on line and very pleased with the purchase both in the terms of the trainers and efficient delivery.
Helpful Report
Posted 4 years ago
Very pleased with the replacement laces but the Lowa boots have been poor. Extremely comfortable but leaked like a sieve after just 4 months. Have requested a refund / replacement pair from the European retailer.
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Posted 4 years ago
The ordering process was faultless and delivery next day what more a quality product.
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Posted 4 years ago
Excellent Also personal service and quick response to emails Keen to please
Helpful Report
Posted 4 years ago
The best boots I’ve ever owned. They fit like a glove straight from the box. I have been using Lows for ten years.
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Posted 4 years ago
Loving these new boots, took them out for a test walk on the weekend - fitted perfectly and only took a few hours to properly break them in - 100% recommend
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Posted 4 years ago
Service and delivery great. Unfortunately left boot too tight. Have ordered bigger size and returned first boots. Pleasant surprise that delivery and returns are free. Impressed
Helpful Report
Posted 4 years ago
Been wearing Lowa boots for years and this pair of Gtx mid have not failed to impress. Comfy is an understatement.
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Posted 4 years ago
I love my Lowa GTX renegade lo shoes as they are extremely comfortable. I have just bought my 6th pair. Highly recommended for comfort and wear. Delivery from Lowa was 2 days from order.
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Posted 4 years ago
Excellent product from a superior company
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Posted 4 years ago
Best boots as always.
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Posted 4 years ago
I have previously bought Lowa walking shoes and purchased another pair. They are so comfortable and the quality is second to none. I'm extremely pleased with how water proof they are too. Delivery was fast better than any of the outdoor retailers could offer selling the same shoe. Good job Lowa
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Posted 4 years ago
Very comfortable good looking in big size. They paying attention on details.
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Posted 4 years ago
Good quality
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Posted 4 years ago
Really quite disappointed.
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Posted 4 years ago
Boots have been comfortable. New laces good as they now remain in cleats.
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Posted 4 years ago
So far so good, my explorer boots are a perfect fit and my feet were confertable all day in the Scottish mountains. The materials are durable and I expect I will get many many years of use out of them , with the proper care.
Helpful Report
Posted 4 years ago
Next day service and great boots thanks robert
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Posted 4 years ago
Great products. Tibet boots were the best boots I've ever owned. Care products are fantastic and online purchases were delivered on time .
Helpful Report
Posted 4 years ago
LOWA UK is rated 4.7 based on 3,579 reviews