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LOWA UK Reviews

4.7 Rating 3,885 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,885 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
I had some issues with my boots, after speaking with the adviser James, I've been given some really good advice. All responses were really quick and detailed. Nothing was too much for James. Thank you!
Helpful Report
Posted 4 years ago
Half sizes, wide fittings and comfort straight out of the box. The boots replaced an old pair of Lowas, not disappointed with quality or price.
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Posted 4 years ago
Fantastic boots. Very comfortable and totally waterproof. All the accessories are excellent quality too. Highly recommended.
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Posted 4 years ago
Great service and rapid delivery
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Posted 4 years ago
Good service. Recommend using size measure guidelines I bought 7, normally 6. Compfortable. Good ankle support. Look good. Very pleased.
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Posted 4 years ago
Very fast delivery. Colour of laces on the boots and the internal material colour was not as bright as shown in the website so this was misleading but not enough to send boots back.
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Posted 4 years ago
the most comfortable boots I have ever had. Thank you
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Posted 4 years ago
Ordering was simple and boots delivered promptly. Excellent.
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Posted 4 years ago
Excellent customer service.
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Posted 4 years ago
Lowa make hiking boots in my size (UK13.5), which is pretty unusual. They aren't cheap, but they are good. What more to say.
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Posted 4 years ago
Excellent product. I have now purchased 3 different pairs, for operational purposes and personal use. This recent purchase is the first direct from Lowa and the service was brilliant. The operational pairs are worn a lot and are not only comfortable but also very durable. I have, over the years, purchased various brands but none hold up to the standard of Lowa. Highly recommend and will be making more purchases direct from Lowa in the future.
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Posted 4 years ago
Great service, loving looking boots. Excited to get out and have lots of adventures together.
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Posted 4 years ago
My last pair lasted 15 years and I loved them. The new pair are even comfier!
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Posted 4 years ago
Good service , so far , Boots too small !!? Awaiting refund
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Posted 4 years ago
Product as needed but what stood out as the speed of service. Received in less than 24 hours. Great
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Posted 4 years ago
As always a quality pair of boots.
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Posted 4 years ago
Great boots light and comfortable, lowa by far my favourite boots
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Posted 4 years ago
The best boots I've ever owned, and service is great.
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Posted 4 years ago
This is a odd review. I have very wide feet & normal use another brand, but had heard and read such good things I want to try them, even though I selected the wide fit, they still weren’t wide enough. Here’s the weird bit. They are still fantastic boots of an incredibly high standard, flawless in their finish. So if you have regular width feet I highly recommend these boots.
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Posted 4 years ago
Simple, uncluttered website, great choice of kit, quality appears to notch. True to size.
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Posted 4 years ago
LOWA UK is rated 4.7 based on 3,885 reviews