Lowa Reviews

Name: Lowa
Rating: 4.72

4.7 Rating 2,758 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 2,758 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only choice available-one length and one colour -- poor”

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Posted 2 years ago

“Upon wearing the boots I brought, not very impressed with them. (It’s the boots not the company) other boots are brilliant”

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Posted 2 years ago

“Really quite disappointed.”

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Posted 2 years ago

“Sadly the item I wished to buy was out of stock so I have no experience to comment on.”

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Posted 2 years ago

“I bought a size 5 in wide. The boots are too short and not wide enough. Shame”

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Posted 3 years ago

“Large blisters first time worn very dissapointed”

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Posted 3 years ago

“I’ve had no updates since I ordered - and no boots A predicted delivery date would have been good - ordered a week ago and nothing. Was ordered on 22nd Dec so should have had something before the Christmas break”

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Posted 3 years ago

“Very disappointed that the metal hooks have been replaced by eyelets so securing the laces is nowhere near as secure in preventing the foot from slipping which on long treks may result in blisters on the ankle and possibly allowing the foot to slide forward pressing the toes against front of shoe which could also result in painful bruising etc.”

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Posted 3 years ago

“Much too narrow -Lowa does not make wide fittings for women”

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Posted 3 years ago

“I ordered a new pair of boots in supposedly the same size as the ones I have been wearing for the past couple of years. When they arrived I could see that they were smaller. However I tried them on, only to confirm that this was indeed the case. So I am going to order the next size up - but am pretty irritated - especially as the no exchange policy means I have to order and pay for an alternative pair separately. I have given up wondering why manufacturers change the sizes of the goods they offer - but I wish they didn't. I would have given a five start review to the previous pair of boots but the stars here relate only to the service issue not to the boots themselves.”

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Posted 3 years ago

“A pair of 18 month old Renegade GT Lo shoes, sole broken away from body along one side !! A pair of Renegade Boots, under a year old, leak water even afters coats of Nikwax. August 2020,ordered a new pair of Renegade GT LO Shoes wide fit, to replace old broken ones. Shoes same size as old ones but fit to large !!”

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Posted 3 years ago

“Unfortunately Iowa ran out of stock of the insole I require.”

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Posted 3 years ago

“Boots have not arrived yet.”

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Posted 3 years ago

“Lowa Renegade ll shoes are like a game of two halves. The first half, the uppers are stylish, robust, provide excellent support and wear well. The second half, footbed and soles are a different matter. The footbed is hard and after walking 4-5 miles my feet are numb. The Vibram soles are very poor and do not wear well at all. The heels in particular were worn through very quickly. Not a great advert for a top manufacturer. I've had several other brands of shoe including Salomon, Merrell and Meindl, all of which are more comfortable over longer distances and their durability is much better.”

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Posted 4 years ago

“The boots arrived promptly. Sadly they are very narrow. Send them back but can’t get to returns point due to Covid 19.”

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Posted 4 years ago

“These didn’t work for me...probably as my feet are wide. So will have to return them.”

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Posted 4 years ago

“Have a pair of Lowa's which I love and now leak, ordered a new pair on 22 December and other than this and order acknowledgment I am still waiting a week later. I they have closed for Christmas and New Year they should tell you. On ordering I was given next day delivery. Shame the service doesn't seem to match the quality of product or maybe product is now no longer as good.”

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Posted 4 years ago

“I tried to order some boots for Xmas for my father in law and paid for next day delivery well before Xmas and they still haven’t arrived very annoyed but never had a problem before!”

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Posted 4 years ago

“Very quick delivery but shoes were different sizes so I had to return. Awaiting a pair of similar size!”

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Posted 4 years ago

“No communication and still waiting on delivery”

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Posted 5 years ago

Lowa is rated 4.7 based on 2,758 reviews