Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,958 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived with an extremely helpful driver on the coldest and snowiest day of the year! The logs are clean and burn well.”

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“Good price, delivery and customer service. Thank you”

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“I ordered my solo stove and received 10 days later! Fabulous”

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“I ordered a Pallet of Logs on a Thursday evening. The following Monday I got a call from a courier to ask about my address. As it transpired I was working beside where he was delivering at that moment so I met the driver immediately and gave him exact directions. I arrived home to my pallet of logs placed exactly where I had asked him to place them. The logs are excellent quality - great heat. All in all a great service.”

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“Prompt response to order. Delivery on time. Items as described.”

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“prompt delivery, very helpful delivery man who put them just where I requested, very well packaged - copiously covered in cellophane which protects the logs from the rain - and the logs burn well and slowly... perfect...”

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“Really fast delivery except not too good with communication when I emailed to give me an approximate date on delivery. Logs really good quality - mostly oak and ash so burn forever!”

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“A very good product and good service”

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“Great logs burn well just right size delivery a bit awkward because I have stones in driveway my fault not the company”

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“Simple website, easy to use and the delivery by Palletways was excellent. The logs are great - easy to light - what more can you say, very burnable wood :) The log nets make moving them very simple.”

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“This was my first order from Logsonline and very happy with the size and quality of the logs in the crate. The driver was happy to put the crate exactly where I wanted. Will order again when required and hope the same standard is shown. Just a slight confusion with regards to the delivery day,(my mistake), but one phone call later, it was sorted. Thanks again Jon”

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“Good quality logs thats are well dried and give out a good amount of heat.”

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“Delivered as promised on time , quality looks good”

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“Excellent customer service! And lovely quality logs and kindling, would recommend”

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“Delivery on time, nice quality logs.”

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“Very good service, live chat answered my queries promptly.”

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“Excellent efficient service on both occasions, especially on the last order after having an online chat re query with a guy Fergal I think was his name and prompt delivery.”

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“Really good service, logs delivered the next day, and are perfect for my open fire, will definitely be using again when it’s time to reorder”

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“I like most people have been using my log burner a lot more due to lockdown and also the colder weather we have recently been having, I therefore needed an additional supply of good quality kiln dried logs. This was my first visit to Logs Online and can recommend them fully for their quality Kiln Dried Logs, I was promptly delivered a Classic Crate of Ash Logs and they were excellent sizes for my Jotul Stove and have been keeping my home just like the Caribbean, just the way I like it!!😎😂”

Logs Online 5 star review on 15th February 2021

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“Logs are great,thank you.”

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Logs Online is rated 4.7 based on 1,958 reviews