Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,055 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased these creams for my daughter she lived them”

Helpful Report

Posted 3 years ago

“Nice products so far.”

Helpful Report

Posted 3 years ago

“One of my favourite products I have ever had. Totally the solution for my skin problems. Highly recommended 👌”

Helpful Report

Posted 3 years ago

“Good products and good value. Myself and my daughters have been using them for a couple of years and all like them..”

Helpful Report

Posted 3 years ago

“Facetheory works! I had a few dark spots, melasma, and after trying a lot of products I finally found the ones that made a difference. Try tranexamic acid and vitamin c.”

Helpful Report

Posted 3 years ago

“Ive been using Facetheory products for a few years now and I couldn't be happier. High-quality cosmetics, fantastic company ethos and excellent customer service. Prices for everyone pockets and a wide spectrum of products. Would recommend to all natural cosmetics lovers”

Helpful Report

Posted 3 years ago

“Ich bin nicht zufrieden mit den Produkten, die ich gekauft habe und bitte Sie um eine Rückerstattung der Kosten für das Retinol Öl und das Salzpeeling. Mit freundlichen Grüßen Zelal Ildiri”

Helpful Report

Posted 3 years ago

Hi Vielen Dank für Ihr Feedback und es tut mir leid, von Ihrer Enttäuschung zu hören. Ich habe den Kundenservice gebeten, sich per E-Mail mit Ihnen in Verbindung zu setzen. Bei zukünftigen Fragen kontaktieren Sie uns bitte über help@facetheory.com. Vielen Dank Facetheory Team

Posted 3 years ago

“It is great!”

Helpful Report

Posted 3 years ago

“This is a brilliant ethical skin care company, the products are great value for money and I enjoy using them.”

Helpful Report

Posted 3 years ago

“I love this brand & have been using it for a couple of years now. I love the glass (& not plastic) packaging & the natural ingredients & at 44 I think my skin is in pretty good condition, so the products must be doing something right! I’ve spent a lot on expensive brands in the past but now i see it was a waste of money.”

Helpful Report

Posted 3 years ago

“I bought the cera-c pore reducing toner. I have really sensitive skin and i'm prone to breakouts and before using this my skin was healing and I was breaking out less, but since using this I have gotten little to no breakouts at all. I love it so much, it is also slightly hydrating and leaves my face feeling so clean. I have had no bad reactions to it💗 will definitely use this for the rest of my life. It's a large bottle so you get quite a lot and u dont even need to use that much of the product.”

Facetheory 5 star review on 12th September 2022

Helpful Report

Posted 3 years ago

“I purchased facetheory vitamin c cream cleanser, spf 30 whip day cream and the eye cream The spf 30 whip day cream is really nice. As is the under eye cream. I’ve been using for about two weeks now but I don’t like the cleanser it far to heavy for me. I would prefer a gel or lighter cleanser. Apart from that all is good. Thanks”

Helpful Report

Posted 3 years ago

“It's surprisingly amazing! I could notice my skin better in less than one week.”

Helpful Report

Posted 3 years ago

“Excellent after care service. I bought a serum that was strong for my skin and they immediately take care of the problem after I sent and email. They recommend what should I do to feel better and sent me a soft serum with similar properties. They asked first if I wanted to replace the item or to get a refund . I didn’t have to send back the product I bought. Great service, super fast. They answer my emails even when I asked on a Sunday evening. The new serum is not causing any discomfort at all. Thank you very much again.”

Helpful Report

Posted 3 years ago

“Fast delivery,too early to give the results.”

Helpful Report

Posted 3 years ago

“Brilliant! Loving the lovely feel on my face after application! Now on to 2nd bottle!”

Helpful Report

Posted 3 years ago

“Quick delivery, the products smell amazing and make my skin feel so good!”

Helpful Report

Posted 3 years ago

“I have only recently discovered Facetheory products. I am 47 and have used so many different products over the years - in my quest to find something that works for me. I feel as if I've finally found the right brand in Facetheory. The range and quality are fabulous - and the cost is extremely reasonable for such a great product. So far, I am extremely happy with the products I have purchased.”

Helpful Report

Posted 3 years ago

“C2 face cleanser has COMPLETELY transformed my skin. I have struggled with acne, oily skin and dry patches my entire adult life, and at 36 I have finally found my dream cleanser. My skin is healthy clear and completely removes my makeup with even a small amount. My pores are clear,my skin is plumped and dewy and I barely have to wear any makeup after years of wearing heavy concealer and foundation to cover problem areas. A MUST TRY!”

Helpful Report

Posted 3 years ago

“Fabulous products for my 60 year old dry skin.....very hydrating - I love them!”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,055 reviews