Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,046 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and customer service”

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Posted 3 years ago

“The products are excellent, the range is really good. the price is reasonable. I love it and so do my clients”

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Posted 3 years ago

“Everything about facetheory has proved to be excellent. The quality and effectiveness of the products, value for money, their ethics surrounding issues like the environment and using clean, natural formulations. Their website, order process, informative communications and delivery are all on point too. Very pleased so far and I will continue to buy from them.”

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Posted 3 years ago

“des produits de qualité et des formats généreux.”

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Posted 3 years ago

“Great quality product at a really competitive price”

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Posted 3 years ago

“Had a face wash with a pump action that really would not pump! After a few emails and a day later I have a new working pump!!”

Facetheory 5 star review on 3rd November 2022

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Posted 3 years ago

“very good product Exaglow for pigmentation. I am seeing some changes.”

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Posted 3 years ago

“Products exactly as specified and really, really effective.”

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Posted 3 years ago

“Great product and really good customer service. I needed some advice on what to use and received a prompt reply and what was recommended is great for my skin!”

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Posted 3 years ago

“Great products,great prices”

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Posted 3 years ago

“Lovely products. Great service. I haven't used the products enough to give 5 stars. I have to say it is going that way. The value I think is really good I feel like they are quality ingredients.”

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Posted 3 years ago

“Hey!! Love this company! I used a lot of products from them so far, more then not, it's a perfect fit for me. I love their retinol serum and especialy their azelaic acid serum. Complection looks more even when I started to use them.”

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Posted 3 years ago

“Face theory has been great for my skin. I have very oily skin. The questionnaire has been amazing to find out which products work for me.”

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Posted 3 years ago

“I bought vitamin c serum and eye cream The vitamin c very nice not sticky u can use it alone or with cream very light. Regarding the eye cream I liked the texture but has a smell which I don't know what. If the ingredient or something else.”

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Posted 3 years ago

“I absolutely love the moisturiser and night cream from facetheory, knowing it’s all natural and vegan is important but also it feels so good on my skin. The mail face whip has SPF 30 which is the highest I’ve seen with a moisture that’s affordable and works. My skin is smooth and doesn’t feel greasy”

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Posted 3 years ago

“I have been using facetheory products for about 4 or 5 years now when my ageing skin became in need of more products and attention. I have loved every product I have bought. They are great quality and last ages. Advice is great and ordering is easy with fast delivery.”

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Posted 3 years ago

“Lovely company, great products. I have everything from this brand. I don't use anything else anymore.”

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Posted 3 years ago

“je suis très satisfaite de ce produit”

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Posted 3 years ago

“Great company sorted out problem fast when parcels gone missing maybe use diffrent courier as evri really no good great customer service thank u.”

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Posted 3 years ago

“Having dark circles for awhile I was actually thinking of getting fillers. Came across advert of the company and thought *why Not * It's only been a week.But so far love how it feels on my skin. Will keep you posted.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,046 reviews