Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,046 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great cosmetic! I have already used few products and they were great for my skin. The price is also affordable. Very recommend!”

Helpful Report

Posted 3 years ago

“Face theory products I have used so far have been really good value and very effective. I have now reordered two bottles of the Freshening Face Wash C4 (great that you save when buying more than 1) as it's really refreshing snd hydrating and perfect for every day use. If I could be really picky, I think it'd be great to offer refill packs as the products come in good quality jars and tubs (I often repurpose mine, but I'm sure a time will come when I don't have a use for more) Or even incentives to return bottles/jars for refill and redistribution. That aside, I'm a big fan!”

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Posted 3 years ago

“Very good products Cheap and they work”

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Posted 3 years ago

“Skin has never looked as good since using for my adult acne”

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Posted 3 years ago

“Love this company. Love the glass bottles. Very affordable”

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Posted 3 years ago

“Brilliant new formula for the basic (purple) moisturiser. Love it. Honestly, I’ve tried expensive basic moisturisers (without high concentrated active ingredients) as well and this one just does the job better. So go for it if you just need extra moisture for your skin this winter. The only downside is I’m not a fan of the smell, but I need some smell for sure, I’d prefer it to be more relaxing like lavender.”

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Posted 3 years ago

“Have only started using this last night, I used tea clay mask, anti redness toner and day cream and my skin felt so soft and not as red today. Absolutely delighted and will purchase regularly.”

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Posted 3 years ago

“Am afraid this didn't help my pigmentation and blemishes. Too expensive and decided to try it but didn't help”

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Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“I bought lips scurb and balm but am not seeing the results on my lips at all, not happy about it”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the products did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“The products I have tried, makes my skin feel and look healthy and very affordable. I cant wait to try more. Thank you!”

Helpful Report

Posted 3 years ago

“Ich habe empfindliche, zu Neurodermitis neigende Haut, die auf super viele Produkte allergisch reagiert. Ich war überrascht wie gut meine Haut auf die Produkte von Face theory reagiert. Vom Serum, bis zur Tagescreme, Nachtcreme, Peeling und Gesichtsmaske habe ich mich langsam durch viele Produkte getestet. Ich bin begeistert! Meine Haut sieht gut aus und es hilft tatsächlich bei leichten Falten. Der Kundenservice ist spitze!!! Ich hatte 2 Produkte, auf die meine Haut leider reagiert hat. Habe es dem Kundenservice mitgeteilt und in weniger als 1 Stunde eine Antwort erhalten. In der E-Mail wurde auf mein Problem eingegangen, eine Empfehlung zur Haut abgegeben und das Geld sofort zurück erstattet. Die erste Firma, die ihr Geld-zurück-Versprechen wirklich ernst meint. Und es gibt immer Angebote, sodass man seinen Vorrat immer preiswert bekommt. Ich habe deutlich teurere Produkte getestet, die viel weniger gebracht haben. Vielen Dank für die tollen Produkte. Ich werde zu Weihnachten meine Familie mit euren Produkten beschenken und bleibe euch treu! :)”

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Posted 3 years ago

“facetheory is the only brand I trust to use on my skin. I love everything about them”

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Posted 3 years ago

“I am very satisfied with my purchase, the delivery was fast, and the products arrived well packaged and organized. I am loving the quality of the products and I feel that my skin texture is already improving.”

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Posted 3 years ago

“love the products and delivery was very fast!”

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Posted 3 years ago

“Super produit ma peau vous dit mille fois 🙏🙏🙏🙏🙏”

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Posted 3 years ago

“I've been using this product for over a week now and I'm having a very positive experience. I bought a small 5ml one but definitely planning on buying a larger size next time. Thank you”

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Posted 3 years ago

“J’adore mes produits”

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Posted 3 years ago

“Me encantan los productos, fue todo un descubrimiento”

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Posted 3 years ago

“Absolutely love it it's amazing couldn't recommend it enough”

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Posted 3 years ago

“I absolutely adore the face care routine that I purchased from facetheory! After having tried everything else known to man to combat my oily skin I was hesitant, but it’s only been a couple of weeks and I feel like my skin has genuinely transformed! I will be buying again 🥰”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,046 reviews