Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,229 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Fast delivery A*”

Helpful Report

Posted 3 years ago

“I love the Facetheory products. I'm using the Cleansers and face oils and find them of exceptional quality and gentle on my sensitive skin. Thanks”

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Posted 3 years ago

“J'utilise les produits Facetheory depuis un peu plus d'un an et je peu observer que ma peau s'est embellie depuis. Merci.”

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Posted 3 years ago

“Brilliant products and great service.”

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Posted 3 years ago

“Problème de colis.. Je décide donc d'écrire au support (personnel réactif et serviable). Une personne s'occupe de ma situation aime demande d'attendre le temps qu'elle reçoit des informations. Ensuite je reçois un mail disant colis dans votre boite aux lettres (message reçu à 6:25h du matin... étrange) J'envoi un mail au support la personne vérifie et trouve également ça étrange, elle fait le nécessaire et me renvoie vite un nouveau colis et me précise qu'il manquera un article pour cause de problème de stocks, donc elle me propose un remboursement cela à été fait et j'ai eu également une remise de 25% car le problème à durer 1 semaine et 5 jours... Je pourrais recommander FaceTheory pour les produits mais pas pour la livraison car ce n'est pas la première fois que je rencontre un problème de livraison et c'est toujours stressant quand je passe une commande...”

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Posted 3 years ago

“Good communication and nice product”

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Posted 3 years ago

“Très satisfaite des produits face theory crème yeux, lotion, crème SPF 30.”

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Posted 3 years ago

“Love it! Started to see a difference in my face straight away, my skin hasn't felt so soft and looked so bright in a long time!”

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Posted 3 years ago

“Very good company and good return policy. I love the products and at this point i only use their skincare.”

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Posted 3 years ago

“Good formulations at a low price point.”

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Posted 3 years ago

“From my experience of facetheory so far, they are affordable yet high quality. I’m really pleased with the product I purchased and I’m excited to see what results I may get from it.”

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Posted 3 years ago

“Lovely products, quick delivery and very good communication. Extremely pleased with my purchase. Thank you”

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Posted 3 years ago

“I love this oil....the texture....the smell and leaves my skin very soft and restored..i use it after cleaning my face ., before bbcream;)love”

Facetheory 5 star review on 4th December 2022

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Posted 3 years ago

“I have been using face theory products for over 2 years now. Lovely products and great customer service”

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Posted 3 years ago

“The products burnt my face. Only after using them twice, all my face turned red and it hurt so much. Too strong! Would not recommend”

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Posted 3 years ago

“Myself and all my family have used these products for a couple of years now. Fantastic value for money, skincare that works! Customer service is excellent.”

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Posted 3 years ago

“Prodotti eccellenti! Sito chiaro e intuitivo Servizio chat super disponibile e veloce! Mi avete conquistato!”

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Posted 3 years ago

“Have been using facetheory products for some time now and my skin seems to be better and brighter. Only one criticism.. More details and instructions for use are required, not always can you tell when and how to use the various products. Their customer service is excellent. Would be highly recommend their products.”

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Posted 3 years ago

“Really like the products and the quick communication. The only thing is that the shipping is quite expensive but otherwise I really like it.”

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Posted 3 years ago

“Fabulous amil c-whip SPF 30 Vitamin c cream cleanser the best”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,229 reviews