Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,233 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prodotti eccellenti! Sito chiaro e intuitivo Servizio chat super disponibile e veloce! Mi avete conquistato!”

Helpful Report

Posted 3 years ago

“Have been using facetheory products for some time now and my skin seems to be better and brighter. Only one criticism.. More details and instructions for use are required, not always can you tell when and how to use the various products. Their customer service is excellent. Would be highly recommend their products.”

Helpful Report

Posted 3 years ago

“Really like the products and the quick communication. The only thing is that the shipping is quite expensive but otherwise I really like it.”

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Posted 3 years ago

“Fabulous amil c-whip SPF 30 Vitamin c cream cleanser the best”

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Posted 3 years ago

“Very nice products with acitve ingredients and without unnessecary ingredients like alcohol or endocrine disruptors. I also like that they offer perfume free versions of their products. The products are well priced and the customer service is great! I would definitely recommend! :)”

Helpful Report

Posted 3 years ago

“Really good products with a reasonable price”

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Posted 3 years ago

“I have been using facetheory products for 7 months now and have loved them. I have started using the whole range now and have not been disappointed. I have mature skin 54 years old and it look great, clear and smooth. Also very well priced. I haven’t had to refund anything and the delivery process has always been smooth.”

Helpful Report

Posted 3 years ago

“Good products but I didn’t notice huge changes in my skin. Their basic cleanser and moisturizer are probably the only products one needs”

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Posted 3 years ago

“I didn’t have any results unfortunately from the product and it caused me face pills.”

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Posted 3 years ago

“It makes no change. Does not what they say in the advertisements. Plus my skin burnt after using the cream although I don't have very sensitive skin.”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 3 years ago

“Great delivery time. Fab products skin feels good much improved hydration.”

Helpful Report

Posted 3 years ago

“Whether it's food or beauty products, I always check ingredients and Facetheory passes with flying colors. I have mature, dry skin with wrinkles and always buy two of each products for both myself and my mom. While product effectiveness varies, we love them all -- the scent, texture, overall pleasant experience. Facetheory customer service is responsive, courteous, helpful every time I reach out. Packaging is great and fast delivery.”

Helpful Report

Posted 3 years ago

“I have been using Liz Earle Cleanse and Polish as I have sensitive skin but this suits my skin just as well. It lifts off makeup very effectively and gently and doesn't cost so much. I will be re-ordering and will be trying out other Facetheory products.”

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Posted 3 years ago

“I have bought this product for part of my daughters Christmas present. She has used facetheory products before and absolutely loves them.”

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Posted 3 years ago

“Very pleased with the service and products from facetheory. The best bit is they definitely work as long as you don't expect miracles overnight. Give it time and you will see results.”

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Posted 3 years ago

“Really like the products. Quick delivery. Reasonable prices”

Helpful Report

Posted 3 years ago

“bon produit ça unifie le teint”

Helpful Report

Posted 3 years ago

“I've been using the Exaglow serum every morning for about four weeks. I am pleased with the results. First of all, the serum feels nice on my skin and did not break me out. It is not sticky and I can apply sunscreen and makeup on top of it with any piling or balling. It did not dry my skin out and I have no irritation. My skin is more even and my hyperpigmentation is a bit less noticeable. I will repurchase this serum! (Fyi I have fair skin, combination and acne prone)”

Helpful Report

Posted 3 years ago

“Quick delivery. Can’t wait to try these products!”

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Posted 3 years ago

“Nice company. Lovely products, everything I use for my face is from them. If something doesn't work for my skin they're usually pretty good with a substitute.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,233 reviews