Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vit c cleansing cream , I like this nice and fresh feeling when cleansing ,doesn't remove mascara very well ,linen cloths not for me they are too hard and drag the skin ,use elemis cloths instead much softer ,but overall like the cleanser but I don't love it .”

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Posted 3 years ago

“Sehr effizient, die Poren werden feiner, weniger Unterlagerungen und auch geeignet für Rosazea, mega gegen Rötungen und Unreinheiten”

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Posted 3 years ago

“Ich habe mein Paket nicht erhalten und bei Rückfrage haben sie nicht geantwortet ich waren immer noch auf mein Geld bzw das Paket”

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Posted 3 years ago

Hallo, Es tut mir leid zu hören, dass Sie Ihre Bestellung noch nicht erhalten haben. Ich habe dies an unser Kundendienstteam weitergeleitet, das sich per E-Mail mit Ihnen in Verbindung setzen wird. Facetheory-Team

Posted 3 years ago

“J adore ces produits je vois une nette amélioration de l état de ma peau depuis que je les utilise”

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Posted 3 years ago

“I have been using various products from facetheory for about 8 months now. I've hated my skin since I was a teenager, with large pores and dull skin. Now in my mid 30s, after using these products, my skin is looking the best it's ever been. I feel comfortable going out without even wearing foundation. The products are all easy to use, and the scents are lovely.”

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Posted 3 years ago

“I'm not happy with Amil c-whip spf 30 cream. Whenever I apply i feel like a white patch and also makes my skin very dry.”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Really happy with all products ordered from facetheory, excellent customer service, speedy delivery, reusable and/or recyclable packaging is a huge plus.”

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Posted 3 years ago

“the products are really safe for my sensitive acne skin.”

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Posted 3 years ago

“I love the product and so does my skin. Results are visible and accumulative.”

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Posted 3 years ago

“Tout les produits ne sont pas forcément adaptés. Le seul produit qui a fonctionné sur ma commande est le Sérum Regenacalm Pro S1 sérum. Les deux autres la crème et le sérum vitamine C n'est ni agréable à appliquer ni fonctionnel.. je suis déçue.”

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Posted 3 years ago

Bonjour, Merci pour votre commentaire et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Nous comprenons que chaque personne est différente et que certains produits cosmétiques peuvent tout simplement ne pas convenir à certains types de peau. Notre politique de retour vous donne la tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci, Facetheory Team

Posted 3 years ago

“Started using facecream for the first time and really pleased with the 3 products I ordered- keep getting comments about how much better my skin looks so I think they must work. They smell really nice too and felt like really good value.”

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Posted 3 years ago

“Didn't receive my first order facetheory was amazing they went above and beyond my order was for over £100 and they just sent it again they were amazing and it wasn't there fault they sent it the day after it was the delivery service. When I've used these products I'm going back absolutely superb. 💯 ☆☆☆☆☆”

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Posted 3 years ago

“I love the facetheory products that I’ve tried so far. I originally tried this company as they don’t use plastic packaging and are natural products, which are both very important to me. Bonus that they are produced in Sheffield which is where I live!”

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Posted 3 years ago

“The Rosehip oil is absolutely amazing and can't recommend enough! Skin looks visibly better and not looking back.”

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Posted 3 years ago

“Je suis très contente savoir découvert la gamme facetheory apres 1mois d'utilisation ma peau est plus lumineuse, les petits boutons sur le front ont disparu. Je suis très satisfaite”

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Posted 3 years ago

“I found this company whilst searching the internet. So glad I did! I think they are better than a lot of the premium brands and my skin has felt better than it has in a long time, it feels healthy! Delivery is quick and the prices are good.”

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Posted 3 years ago

“Es una pasada, calidad de productos por un precio más que razonable. Compré desde España y tardó aproximadamente 1 semana. La verdad que estoy encantada”

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Posted 3 years ago

“I really like this product i recommande it”

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Posted 3 years ago

“I like the products a lot, but since GB is no member of the EU anymore, the transport takes too much time to Austria. Min. 10 das unfortunately...”

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Posted 3 years ago

Hi Thank you for your feedback and I am sorry to hear about your disappointment. The majority of our deliveries are complete within 3-5 days, however we are working hard to identify and resolve cases where delivery is taking longer. For any future questions, please contact us via help@facetheory.com. Thanks Facetheory Team

Posted 3 years ago

“I like this product I really see a difference after a few weeks of using it every morning. More even skin tone. Got a few compliments!!!”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,223 reviews