Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,053 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,053 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products from Facetheory are so nice, I have very sensitive skin and have had many problems in the past with finding skin care that I can use without causing more issues with my skin. The products I have ordered from Facetheory have all been so good I won’t use anything else now. The delivery is super quick, it has always arrived within 2days of my order”

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Posted 3 years ago

“Great customer service and products”

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Posted 3 years ago

“Their products I highly recommend they've really helped with my skin issues. Much more clearer skin & brighter”

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Posted 3 years ago

“Excellent website. Extremely informative. Great service and great products.”

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Posted 3 years ago

“The Regena c face theory cream is amazing, from the first use my skin felt softer and refreshed, a week in and my line look less obvious, I also suffer with psoriasis and spots and has helped both so much!”

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Posted 3 years ago

“With Christmas on the way this is a great place to get really good facial/body products for all the family. Reasonably priced and luxury products.”

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Posted 3 years ago

“Five stars all round, brilliant company, first-class service and products. Best facial cleanser on the planet!”

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Posted 3 years ago

“I have been happy with all the face theory products and buy on a regular basis. I love that the ingredients are natural and a uk based company.”

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Posted 3 years ago

“Me parecen unos timadores: en julio no me entregaron los productos y tres meses después no está abonado Su profesional respuesta es que "Los reembolsos no se procesan automáticamente si los productos no se han entregado con éxito" Gran negocio: no entregan los productos y luego no devuelven tu dinero... No volveré a comprar nunca”

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Posted 3 years ago

Hola, Siempre es una prioridad brindar una experiencia perfecta a nuestros clientes, y lamentamos no haberlo logrado. Podemos ver aquí que un miembro de nuestro equipo lo ayudó con este problema y le otorgó un reembolso. No dude en comunicarse con nuestro equipo de atención al cliente si hay algo más que podamos hacer por usted. Gracias Facetheory

Posted 3 years ago

“Perfect!!!!!!!!!!!!!!!!!!!!!! I love them 💚💚💚💚💚💚💚 💚💚💚💚💚💚💚💚 💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚😙😙😙😙😙”

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Posted 3 years ago

“I just love facetheory, gentle creams and face wash that smell lovely, quality yet simple packaging, not greasy and so many of my friends have said my skin looks good. What more do you need? The only issue I have is the recent change in courier meant longer delivery time. Think I prefer the postal method.”

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Posted 3 years ago

“Very impressed with the products and have recommended to others”

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Posted 3 years ago

“I bought Regena-C moisturiser and Amit C-Whip SPF 30. After using online chat (response within moments) I settled on the Regena for night time and C-Whip for daytime. I also bought eye cream which is also non greasy and very light. I've found these products just right for my mature skin. They do not leave a 'greasy' film and absorb very quickly.”

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Posted 3 years ago

“Absolutely satisfied from the delivery and the products.”

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Posted 3 years ago

“ABSOLUTELY Love this company!! No animal testing or nasty things in their products, simple and easy to use. My products arrive every 3 months and I can change whatever I need, so it takes the hassle of reorder. Easy, quick, affordable and minimum waste.”

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Posted 3 years ago

“good quality products, reasonably priced, fast dispatch and delivery, easy online order”

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Posted 3 years ago

“I didin’t get my package”

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Posted 3 years ago

Hi, I am sorry to hear that you have not received your order. It is always a priority to provide a seamless experience to our customers, and we’re sorry we fell short. Please send us an email at help@facetheory.com and our customer service team will be able to look into this. Thanks Facetheory Team

Posted 3 years ago

“Easy to understand website , fast despatch and ethical products.”

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Posted 3 years ago

“All the facetheory products I have tried have been absolutely fantastic at such a good price. I have tried so many products and medications for cystic acne with very little improvement before - with facetheorys clarifying cleanser and BHA serum, I have had a huge change. I still get the occasional spot/blemish but this is the best my skin has been in years and I am so much more confident”

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Posted 3 years ago

“Quick delivery, fantastic products, and great customer service. Great experience!”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,053 reviews