Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,233 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with the Facetheory products. I decided to try it without any big expectations, but now I'm in love with all I have. My favorite product is Mousse Amil-C M5 SPF 30, it is absorbed instantly, leaves my skin well-hydrated, and smells great.”

Helpful Report

Posted 3 years ago

“Really good creams that absorb well and last long.”

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Posted 3 years ago

“Great products, easy to use website, delivery as described, great loyalty/points system - will continue to use”

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Posted 3 years ago

“I had an issue with redeeming my points. I made contact with Customer a service & received an almost immediate response with the issue being rectified within minutes. I was able to buy my product with no issues, pacakaged perfectly, quick delivery, no complaints. Great work Facetheory!”

Helpful Report

Posted 3 years ago

“Lovely personal company..... Use the night cream(gorgeous mild lavender smell), vit c sun block 30 cream in day(lovely to mix with my high street cc cream to for a hint of colour) and retinol serum at night before the night time lavender cream. Good efficient service and always look forward to my next purchase....especially when I've collected points. The travel zip up bags with smaller travel size pots make lovely presents and helps the points add up too! Highly recommend 😊👍✨”

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Posted 3 years ago

“I have been using it for almost a month now and have seen no difference. The bags under my eyes are still very visible. I was disappointed.”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks

Posted 3 years ago

“My skin has improved and it's only been two weeks, I look more hydrated and the texture is smoother.”

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Posted 3 years ago

“Absolutely love facetheory products, I’ve ordered quite a few things, not to hand at the minute so couldn’t tell you which ones other than the face whip cream spf30 and the face mask which smells divine and leaves my skin feeling silky soft, everything I have used so far is amazing, and fantastic quality for the price, only slight fault I could find is the packaging could look a little better but that won’t stop me using products.”

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Posted 3 years ago

“tysm love it awesome ty”

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Posted 3 years ago

“I've been using facetheory for a while now and have a few absolute holy grail products that I cant live without! My skin has never looked better and they're so helpful if you do need any advice.”

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Posted 3 years ago

“It's got a lovely matte finish the best ive tried however slightly grey, I'm black but can imagine for paler skin tones its perfect.”

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Posted 3 years ago

“inzwischen benutze ich alles für meine Gesichts und Handpflege von facetheory. Ich kann Facethery nur empfehlen. Qualität, Preis und Service gut”

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Posted 3 years ago

“Great service and great products”

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Posted 3 years ago

“Emollient. Moisturising. Non irritating. Skin looks glowing”

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Posted 3 years ago

“Bought the eye cream and love it, definitely seen an improvement and my eye area appears a lot brighter”

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Posted 3 years ago

“Facetheory products are excellent, highly effective and reasonably priced. The Build a routine feature ensures you choose the right products for your skincare needs. Fantastic!”

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Posted 3 years ago

“Good product choice and rewards. Quick delivery. Good ingredients work well with my skin.”

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Posted 3 years ago

“My skin feels and looks amazing after using this”

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Posted 3 years ago

“Love everything I’ve bought over the years! Highly recommended”

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Posted 3 years ago

“Grateful for Facetheory and their face products made from all natural ingredients at affordable prices. I have been using Facetheory’s Vitamin C cleanser, Amil C-Whip cream, Relaxing Night Cream, with the additional use of the Pink Clay Mask and Resvera F Oxidant Serum for over a year now and my skin tone has balanced and evened out whereas before I had very large deep and dark suns spots on both cheeks. All of the sun spots on my cheeks have lightened significantly. I have been commented for my skin as being beautiful and good for my age at 47 years old and not needing to wear foundation or make up everyday. Only wear make up on special occasions.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,233 reviews