Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,055 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably the one of the best companies for cosmetics with amazing products and really good customer service.”

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Posted 3 years ago

“I have only been using facetheory products for a couple of weeks but so far I am very pleased. Too soon for my dark spots but I’m sure it will help. My eyes and skin already feel and look better.”

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Posted 3 years ago

“I love this company and the products are superb,I would recommend them 100%”

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Posted 3 years ago

“Love the product, I have only been using it for about a week and I already see a reduction in redness on my face. Also, I typically have a permanent dry patch on my forehead and it's gone, so that's awesome. I also appreciate that this brand uses sustainable packaging.”

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Posted 3 years ago

“This brand saved my skin!! I've been using their products for 4 years now and I recommend it to everyone I know. I had bad cystic acne, scaring, inflamation, oil, etc, and i'm really greatful for the skin I have now! Also, I can see that the brand is concerned about improving the products, even if the previous formula was already successful, and their attention to the clients opinion and their costumer service is excellent!”

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Posted 3 years ago

“My favourite brand! Really agrees with my skin and have seen major improvements from when I started using - recommend to family and friends constantly”

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Posted 3 years ago

“I discovered facetheory 2 years ago while looking at online reviews for face products. I am 44 and in the peri-menopause, my skin is oily and I was having episodes of cystic acne. I like to work with my body so antibiotics for months were not for me, these products have calmed my skin down a lot. I still get cycles of spots but not in the same way. Highly recommend this brand and the customer service is excellent too.”

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Posted 3 years ago

“Absolutely love this store and these products! Have definitely helped my skin more than any other products I have used. The active ingredients do their job without being harsh on your skin. Delivery is fast, emails are replied to quickly and politely, no complaints at all!”

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Posted 3 years ago

“Great products and fast delivery”

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Posted 3 years ago

“The products feel nice going on, although I'm not seeing any benefits as yet. It's just 'ok'”

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Posted 3 years ago

“Great. Fast delivery, broad range of products.”

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Posted 3 years ago

“Love love love”

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Posted 3 years ago

“Excellent products that really work. And a customer service second to none. Very highly recommended”

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Posted 3 years ago

“Wuondarful”

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Posted 3 years ago

“I am 39 years old, I started using face theory 3 years ago. My skin used to feel dry only minutes after washing, I would have irregular breakouts and my face would scar for months after the breakout. Since using face theory my skin is transformed. I would never go back. My complexion is even, I very rarely breakout in spots and I receive so many compliments on the quality of my skin from skin professionals. I would highly recommend face theory. I also think the cost and rewards scheme is fantastic.”

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Posted 3 years ago

“So far I’ve really liked both of the products I have purchased, which inspired me to continue trying other products from your facial line , hopefully I’ll be just as impressed with my latest purchase.”

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Posted 3 years ago

“First retinol product I've been able to tolerate, and can use every day without issue if I want to. Feels like an oat serum, lovely texture and easily absorbed. Not enough time to be sure that it has impacted hyperpigmentation (as only been using for about 2w) but skin feels calmer, with less redness and acne than before. Would absolutely recommend for someone wanting to try a retinol product.”

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Posted 3 years ago

“I love the pro retinol cream. Fragrance is beautiful. Texture is lovely. A retinol cream that agrees with my tendency towards dry skin. Fantastic”

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Posted 3 years ago

“I absolutely love all the products I ha e bought. Skin feels better then ever”

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Posted 3 years ago

“I’ve been using the night cream for the first time and I’m really pleased with the results my skin is so soft and hydrated and it feels firmer and healthy. I hope others try this brand as it’s eco vegan friendly great service too thanks face theory Helen”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,055 reviews