Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have suffered with rosacea for over 40years and have tried various treatments. The most effective was a course of antibiotics but this is not a long term solution and the creams offered by GP didn’t work. I had tried another cream containing Azelaic acid and found it to be useful but when I had a breakout recently which was the worst I ever had I searched for other products containing Azelaic acid and found face theory. I bought a selection of products and have stuck to a regimen morning and night. I noticed a marked improvement within a week and 1 month later the rosacea isn’t even noticeable Fantastic products, easy to use and reasonably priced Will definitely be coming back for more”

Helpful Report

Posted 2 years ago

“Great products clears hyperpigmentation very quick.”

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Posted 2 years ago

“Smile C-whip SPF 30 is one of the few daily moisturisers with sun protection factor approved, or actually recommended, by Yuka. It’s very light, and effective.”

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Posted 2 years ago

“I love facetheory so much ! It's the first time I've seen effective changes with a skincare brand. It's also so affordable which is amazing. I used to use Skin Ceuticals but 200 euros for a serum that doesn't show results isn't worth it. The Exaglow serum from Face theory changed my life, helped me to get rid of hyperpigmentation spots I've had for years! I also love the M10 Pro night cream, it's very soothing and smells amazing. I've tried the Claryfing cleansers, the normal version and the Pro, as well as the Regena-C cream, but it was too irritating for my sensitive skin, but Face Theory refunded me immediately ! I'm now switching to the Amil C whip cream, and I'm so excited ! Thank you face theory :)”

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Posted 2 years ago

“Great products that deliver!”

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Posted 2 years ago

“I am enjoying using the Vitamin C cleanser and the night cream I purchased. My skin feels so soft in the morning. The cleanser has a nice smell to it.”

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Posted 2 years ago

“J'ai acheté crème pour les yeux , je suis vraiment satisfaite, c'est ma troisième tubes. En plus tous l'ensemble de crèmes sérum facetheory incroyable💕😍.”

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Posted 2 years ago

“Very good products.”

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Posted 2 years ago

“Love these products. Have been a user of facertheory for nearly two years and started out with just two items. I have gradually started exploring more and have added further items to my daily regime. My go to products are the eyes awake, vit C moisturiser and the cleanser.”

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Posted 2 years ago

“Very, very impressed with the products. The night cream has made a marked difference to the tone of my skin which is looking clearer and brighter. What I particularly like is how natural it is, very similar to NYR products but without the over perfumed smell, Facetheory smells of the natural aromas it holds (lavender that smells just like lavender). I'm an absolute convert (always used Claims) as it helps calm my skin, sensitivity has become an issue as I get older. I've yet to try the green tea face mask but have no doubt it is going to be a joy to use. Well done to whomever developed this company. And thank you.”

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Posted 2 years ago

“Qualité et efficacité des produits ! Que demander de plus :) J'ai vu ma peau (mature) se transformer au bout de quelques jours d'utilisation, je recommande à 100%”

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Posted 2 years ago

“Only just received the product but l did try it today and it felt so cool and so smooth. I think it will prove to be a valuable asset to my skin care”

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Posted 2 years ago

“Facetheory helped to clear my skin and I love it. I also love the amazing customer care service. Never experienced such a wonderfull service. I also love that it a product really doesn't match your skin they provide a replacement or help search a solution.”

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Posted 2 years ago

“For me, skincare is very much about the experience as much as about the results. So far, the results have been good but the serum smells unpleasant, the day cream is drying and the night cream is almost impossible to absorb. I'm used to skincare at a higher price point and turned to facetheory for good quality at a better price but can't see myself ordering again since it's just not enjoyable to use the products.”

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Posted 2 years ago

Hi, Thank you for your feedback. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Just Amazing 🤩 !!! Highly recommended”

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Posted 2 years ago

“I'm so happy to have discovered this brand! My skin is so beautiful since I started using their products. I can't do without their products for my skincare routine. I recommend their products, which are of very high quality and contain natural ingredients.”

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Posted 2 years ago

“The cleanser and daily cream with 30 SPF are beautiful products. Feel light and cleanser is very refreshing too. I will be using these for years to come.”

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Posted 2 years ago

“Love Facetheory ❤️ 5 Stars 🌟 for quality and service. Highly recommend any of the products.”

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Posted 2 years ago

“Excellent products, fantastic value and it really does make a huge difference to my skin.”

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Posted 2 years ago

“Bons produits dans l’’ensemble, surtout les deux crèmes, pour le savon je ne sais pas trop.. je trouve qu’une noisette n’ai pas suffisant du tout, ça ne donne pas l’impression d’avoir vraiment de matière sur le visage”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews