Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smells nice good texture but no results noticed yet so disappointing”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 3 years ago

“Me encanta esta plataforma!! Tiene productos interesantísimos y de calidad!!”

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Posted 3 years ago

“Tried many different creams for my combination skin. Skin more evenly toned and NO breakouts since using this product”

Facetheory 5 star review on 7th September 2023

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Posted 3 years ago

“Lovely range of products and at last usable sample size pots that mean one can try out new things without breaking the bank. I’m really impressed with the Amil-C spf, effective, not oily, doesn’t pill under or over makeup. Will definitely repurchase. The vit c cleanser took some getting used to as left my skin feeling very moisturised but but leaves skin looking great so might invest in full size.”

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Posted 3 years ago

“Amazing products was trying to find a brand that used good ingredients not packed with harmful chemicals I use an app which scans out of 100 how good products are for you and every single one of my face theory products scored 100/100. Some other brands that I have paid 4x the amount scored not even close to that! Very pleased will be a continuous user now for sure! Delivery was fast and products are 10/10 🩷”

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Posted 3 years ago

“Absolutely love this product”

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Posted 3 years ago

“I have been using the vitamin C spf30 cream and this is a game changer for me. My skin is looking so good and I'm happy”

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Posted 3 years ago

“Love the products, I've spent years trying to find toiletries suitable for my skin and the moisturisers are especially good.”

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Posted 3 years ago

“Very good products and have made a big difference.”

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Posted 3 years ago

“I’ve been using several FT products for a while and been liking the results and have recently level-upped to the pro versions where possible - I’m happy with them all! Especially love the pro eye cream, the amil-c spf 30 moisturiser, Retinol-pro and the night-pro moisturiser!”

Helpful Report

Posted 3 years ago

“A absolutely love face theory products especially the cleanser, toner and face wash. The leave my skin feeling soft, smooth and non greasy. I’m in my mid 50’s and still feel happy going makeup free with face theory products.”

Facetheory 5 star review on 6th September 2023

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Posted 3 years ago

“I prezzi dei prodotti sono buoni per l'ottima qualità dei prodotti, ne basta poco e durano molto. La consegna veloce circa una settimana”

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Posted 3 years ago

“Bonjour, Je suis satisfaite de vos produits qui me conviennent parfaitement, à part un qui apparemment est une erreur d'achat de ma part il s'agit "Cera-C Pore Reducing Toner", en fait j'ai cru qu'il s'agissait d'une lotion tonique ? le souci c'est que j'en ai commandé deux flacons. Le produit que je trouve exceptionnel est "Glycomide Body Cream" j'ai longtemps essayé tout un tas de crème pour le corps qui ne me convenaient pas. Vos crèmes de jour et de nuit sont vraiment impeccables. Par contre, je voudrais quand même vous signaler que vous avez des problèmes importants de transport des commandes vers la France, à chaque commande il y a un souci, dernièrement ç'a été l'acheminement très long ou bien les commandes de l'année dernière il fallait aller les chercher très loin de chez moi. Pourquoi vous n'utilisez pas "Mondial Relais" ? ils sont parfait ! Bien cordialement Marie Gouin”

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Posted 3 years ago

“Me encanta el servicio que ofrecen y los productos, hacen envíos impecables y rápidos, muy recomendable calidad precio.”

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Posted 3 years ago

“Great company, great products. I've been using them since 2020, never had a problem with customer service, delivery is fast, very pleased with everything so far”

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Posted 3 years ago

“De bons produits et un service client extraordinaire ! Réactif et d'une efficacité redoutable ! Merci à toute votre équipe, au top !”

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Posted 3 years ago

“Olá gosto muito dos Produtos mas gostaria de poder pagar por Multibanco Obrigado Filomena”

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Posted 3 years ago

“the dispenser of the serum is not working properly. one time something comes out and the other time it doesn't. I like the cream”

Helpful Report

Posted 3 years ago

Thank you for taking the time to let us know about your experience with facetheory. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 3 years ago

“I have not seen a difference since using the Exaglow serum. Iam on the 4th week.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,223 reviews