Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,056 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was straight forward and delivery was on time.”

Helpful Report

Posted 3 years ago

“I am new to Facetheory products and I have to say that I am very impressed with the service and the products that I purchased. I noticed a difference almost immediately in my skin tone and significant reduction in open pores. I am yet to see a major difference with pigmention caused by sun damage from the 80s but I am hopeful that in time this will also reduce. I am definitely a convert to Facetheory and will be making more purchases in the future.”

Helpful Report

Posted 3 years ago

“So far I’m loving the products. The quality is excellent and the price isn’t extortionate. Thanks Facetheory will be back !”

Helpful Report

Posted 3 years ago

“Ich ein sehr gleichmäßig Haut Bild bekommen..”

Helpful Report

Posted 3 years ago

“I absolutely love the customer service, and the products!!!!!!”

Helpful Report

Posted 3 years ago

“Retin-C Vitamin Scar Treatment Oil 09 with Retinol Ester, Vitamin C and Vitamin E I bought my 14 year old daughter the above oil as she had some dark patches/scarring below her mouth, either side of her chin from teenage spots. I'm so impressed with the improvement in just a few days of using the oil. They are so much less visible than they were, she's been very conscious of them for a few months and within days she's no longer worried about them. Highly recommend.”

Helpful Report

Posted 3 years ago

“I really like that this brand tells you the percentage of each active ingredient, I think it's very honest. I've tried the Niacimide 10% plus azelaic acid and, so far, I really like this product. It is not oily and my pores appears to be smaller. I have also tried the regena serum, and I think it is not for me. It is a bit too oily for me, and does not go well with my sunscreen. However, my skin tends to be oily per se, thus this product is probably ok for someone with dry or normal skin.”

Helpful Report

Posted 3 years ago

“Quick delivery and the formula is great - very absorbent and doesn't feel sticky. I haven't used it long enough to provide valuable feedback on the product itself.”

Helpful Report

Posted 3 years ago

“Lovely product, great service and value for money.”

Helpful Report

Posted 3 years ago

“Je suis très contente.”

Helpful Report

Posted 3 years ago

“I am using exaglow serum and N10 serum and for now I love both!”

Helpful Report

Posted 3 years ago

“Fantastic customer service!!!”

Helpful Report

Posted 3 years ago

“Great products, very reliable order processing & delivery. I will order online again.”

Helpful Report

Posted 3 years ago

“Non comedogenic, fragrance free, works for my skin of colour. Great products at great prices plus they always have offers on their products. Current favourite exaglow serum 💞”

Helpful Report

Posted 3 years ago

“Face Theory has an excellent team that responds to emails in a very timely manner. I love everything I have bought from them. 10/10 recommend!”

Helpful Report

Posted 3 years ago

“Smells gorgeous, feels lovely and doesn't set off any flare ups or reactions on my sensitive skin. Highly recommend 👌 👍🏻 👏 🥰”

Helpful Report

Posted 3 years ago

“Great products and affordable prices. Love this brand!”

Helpful Report

Posted 3 years ago

“Not received my product.”

Helpful Report

Posted 3 years ago

“Meine Haut wirkt durch die Produkte sehr ausgetrocknet, habe einige trockene Stellen. Jedoch konnte ich schon nach 4 Tagen eine kleine Verbesserung sehen und bin positiv überrascht, da ich erst sehr skeptisch war”

Helpful Report

Posted 3 years ago

“Fantastic products, can't find fault with anything as yet, delivery was really fast, arrived in 2 days.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,056 reviews