Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING customer service! I am so so happy with these products, life-long customer for sure!”

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Posted 3 years ago

“I love the facetheory products, but I have a problem with their choice of courier company. This company is well known for delayed deliveries by several days on a regularly basis.”

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Posted 3 years ago

“I have not recieved What i ordered”

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Posted 3 years ago

Hi Jeanette, Thank you for your feedback. I can see that your order was delivered on the 24/07 and that you have been in touch already with our CS team and confirmed the delivery. We do apologise for the delayed delivery, but hope that you will enjoy our products. Thanks, Facetheory Team

Posted 3 years ago

“The cream is a lovely texture and has great coverage. I noticed a difference in my skin really quickly. Very impressed.”

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Posted 3 years ago

“I use the tranexamic acid for my melasma and so far has helped reduce it and maintain it. This is my second bottle and am very pleased with it.”

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Posted 3 years ago

“I absolutely love all the products already purchased from the company I am going to try new products and buy again my favourite like eye cream and the pro cleaner love them”

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Posted 3 years ago

“Good products”

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Posted 3 years ago

“The foundation is way too dark for my skin and it smells like the product is old. The color of the blush was ok, but it kept spreading and was hard to apply it to a small part of the cheek. I have just started using the Vitamin C serum and that goes on well and seems more promising than the other two products I purchased.”

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Posted 3 years ago

“Je n'ai pas eu de changement particuliers sur mes comédons, points noirs, boutons et brillance.”

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Posted 3 years ago

Salut, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Facetheory Team

Posted 3 years ago

“C'est simple : composition clean, galénique en affinité avec ma peau et rapport qualité/prix bien mieux que ses concurrents. Je suis fan de plusieurs produits, ma peau n'a jamais été aussi belle.”

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Posted 3 years ago

“Excellents produits, résultats très satisfaisants. Pas de publicité mensongère, des avis qui correspondent à ceque l'on attend. Bravo ne changez rien !!”

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Posted 3 years ago

“Their website is easy to navigate with concise information about products. I’ve bought a foundation from them to try on my skin that now has developed occasional eczema. I’m very pleased with it - good coverage, light on the face and, most importantly, no irritation or after effects. It doesn’t contain any unnecessary ingredients or perfume, plus cruelty free - I feel I’m using the best that I can for my skin. Thank you. 10/10.”

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Posted 3 years ago

“Fabulous natural products, will buy again.”

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Posted 3 years ago

“I love my products, I use the gel moisturizer and under-eye cream, and they work very nicely. They are light but hydrating, and I can use them under the sunscreen with no issue”

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Posted 3 years ago

“I bought Exaglow Serum S10. Been using it every night for about 2 weeks. It works! I've seen significant reduction in age spots. Im very happy!”

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Posted 3 years ago

“I have purchased the vitamin C day-cream & the relaxing night cream. They are absolutely amazing. Thick and creamy in consistency. A little goes a long way. My skin has definitely improved. Yesterday I went for my 2nd micro-needling and my therapist couldn’t believe how hydrated my skin was!”

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Posted 3 years ago

“Good quality products. Love the smell of the vitamin c SPF and cleanser. Beautiful packaging Feels very luxurious for the price.”

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Posted 3 years ago

“I use facetheory because they are an ethical, eco-friendly brand and the products suit my skin. The ordering and delivery process is very straightforward and prompt.”

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Posted 3 years ago

“Always speedy service and high-quality products that are sustainable. Plus they do their job !”

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Posted 3 years ago

“super produits”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,223 reviews