Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,021 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Estoy fascinada por esta marca. Por fin productos naturales pero sin renunciar a los ingredientes activos. Y esta bien de precio también.”

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Posted 2 years ago

“Bonjour, Je suis désolé mais les produits ne sont pas du tout adapté à ma peau. Pourtant j’ai fais un sorte qu’ils le soient mais je pense que ma peau n’accepte pas.. Je souhaiterais un remboursement si vous désirez je peux vous renvoyer les produits car de toute façon je ne l’est utiliserais pas Merci d’avance”

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Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Nous comprenons que chaque personne est différente et que certains produits cosmétiques peuvent tout simplement ne pas convenir à certains types de peau. Notre politique de retour vous offre une tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Brilliant company to order from and really fast delivery great offers and lovely products all cruelty free”

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Posted 2 years ago

“I love facetheory products including, ethical stance and that containers can be recycled....no plastic either. Products are really good quality and excellent value for money. Face creams really suit my skin type. Very moisturising and also good for sensitive skin. A little seems to go a long way. Will continue to use and would definitely recommend.”

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Posted 2 years ago

“My daughter bought a serum, and a balancing rosehip oil for me to try . Both are lovely,and I'd recommend purchasing. I have quite dry face skin. At first, applying the oil I thought it would be far too oily, but was wrong. You don't need much of either. I'm in my 60's if that helps! But I reckon it's suitable for all ages. So far it's lasted three months, but have just bought another 30ml serum, and a night cream.”

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Posted 2 years ago

“My 49 year old skin absolutely loves the face theory products. I can see and feel a difference in my skin since using them. I especially like the primer and foundation. Some foundations tend to make the skin look older but the face theory one has the opposite effect. The primer keeps the foundation on and glowing all day long. Great products and company.”

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Posted 2 years ago

“Des produits efficaces et je suis très satisfait dans l'ensemble.”

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Posted 2 years ago

“I love all the facetheory products that I have so far used. Compared to other products on the market which are too highly scented for me. I was first given some as a gift and have since ordered myself.”

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Posted 2 years ago

“Super déçu du supergel , sa pelle blanche sur ma peau . Par compte je suis contente le relaxing night cream PRO”

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Posted 2 years ago

“Arrived quickly. Products smell amazing and make my skin feel great. After a week I have had compliments on how fresh my face looks”

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Posted 2 years ago

“Tolle Produkte, super Preis-Leistungs Verhältnis. Kaufe hier immer das 15% Azelain Serum für meine Couperose Haut. Die Rötungen werden gemildert und die Pusteln deutlich weniger. Und das ohne unnötige oder belastende Zusatzstoffe. Danke für dieses tolle Produkt!”

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Posted 2 years ago

“Die Lieferung der Bestellung hat wunderbar funktioniert und ist sehr schnell angekommen. Die neue Version der Cera-B Körpercreme die ich mitbestellt habe überzeugt mich nicht mehr ganz so, sie ist leider nur mehr parfümiert erhältlich und hat eine etwas andere Konsistenz als die Vorgängerin, die wirklich eine wohltat für extrem trockene und empfindliche Haut war. Deshalb wünsch ich mir hier sehr die alte unparfümierte Cera-B Körpercreme zurück. Ich bin begeistert vom Hylafecta Serum weil es dünn ist, schnell einzieht und überhaupt kein klebriger Rückstand auf der Haut bleibt.”

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Posted 2 years ago

“Have been using Facetheory for a while now. It suits my complicated skin! I placed an order for 4-5 items and a week later I’d not received my items which I thought was strange. Got in touch with their customer services and they resent my order which arrived the next day! Very impressed with this company and the way they deal with their customers.”

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Posted 2 years ago

“Good website, products easy to find.Prompt delivery. I have only been using the product for a couple of weeks, so no noticeable change in my skin, but product pleasant to use.”

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Posted 2 years ago

“This is a game changer product. I was experiencing textured skin around my chin and forehead after starting HRT and this essentially eliminated it within a couple of days of using it. Slight tingle and itchiness for a few minutes when you first start using it, but nothing major and it stops once your skins adapts. My skin feels baby soft and pores appear smaller. Love it.”

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Posted 2 years ago

“I’ve been using your products for about 3 weeks I am happy with the cleanser. The night and day cremes are not as moisturizing as I am use to I ordered the RegenacalmSerum RegenaC20 Serum. Mandelibright Serum Also Ceranight oil. Not exactly sure times to use them Thank you. One other thing. The day and night cremes were small and the jars were not full”

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Posted 2 years ago

“My number one skin care since 2020. I found out about this brand because of my adult acne. I started using the right products and my skin has been good ever since!”

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Posted 2 years ago

“I am very pleased with my skin after using the serum for a couple of weeks. Blemishes have been kept at bay and my pores are looking much better.”

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Posted 2 years ago

“Facetheory is my LIFE!! It literally saved my skin helped me to get rid of the painful puss filled pimples. I just want to Thank You for introducing such useful products!!”

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Posted 2 years ago

“Les produits Facetheory sont très bien dosés et très respectueux (note Yuka toujours excellente) pour un excellent rapport qualité-prix.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,021 reviews