Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,404 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient ordering, fast delivery, lovely parcel, great lights.”

Helpful Report

Posted 2 years ago

“Communication was great and delivery unexpectedly fast. I cannot fault the customer service or quality of product.”

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Posted 2 years ago

“Wow, ordered and my lights arrived the next day! Beautifully packaged. Have bought several sets over the years and everyone has loved them.”

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Posted 2 years ago

“Yet to open my newest purchase as it’s a gift for my youngest. This is my third set of lights from Cable & Cotton - love them! They always get complimented by visiting friends and family at our house.”

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Posted 2 years ago

“Fantastic service my order arrived the next day and I love my lights thank you”

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Posted 2 years ago

“Quick response fast delivery great product Good website Thank you”

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Posted 2 years ago

“Great service..and a great product. This is the second lot of lights I have bought from this company and I love them...just what I wanted. Even the cardboard box the lights arrived in was a work of art. I ordered one day and they arrived the next. Fabulous!”

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Posted 2 years ago

“Great product, quick shipment. We’ve got loads of them in the house and keep on coming back for more!”

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Posted 2 years ago

“Great service I was wanting replacement bulbs which are not obsolete but was offered a discount to buy new set which I thought was a great service, they arrive very quickly, thank you .”

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Posted 2 years ago

“Great web site for easy buying - gorgeous products - lovely packaging - quick delivery - brilliant service. My friend bought me my first set for Christmas last year, I got them out this year and decided I loved them that much I put them round my bed, I haven’t put them away this year I just bought new colours to match my colour scheme in my bedroom. I also purchased another set for my new caravan - Brilliant all round .”

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Posted 2 years ago

“Great, my sixth set now and would not order from anyone else. Super quality, easy to assemble and so many ways you can use. What’s not to love? ☺️”

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Posted 2 years ago

“Great product and super nice customer service”

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Posted 2 years ago

“Prompt delivery and excellent product”

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Posted 2 years ago

“Delighted with my replacement cotton balls, they are exactly the colours I wanted and can’t believe how quick they arrived”

Cable and Cotton 5 star review on 22nd January 2024

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Posted 2 years ago

“Great fun choosing fab colours for my 1 year old babies playroom, so exciting putting them together he could help ( we did a lucky dip bag) and he danced with them when we turned them on! Great quality and packaged safely. Fuss free and fun!”

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Posted 2 years ago

“Beautifully made, colourful lights that have brought me a lot of joy. Super fast delivery and nicely wrapped too.”

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Posted 2 years ago

“As always, I have reached out with questions and everyone has always responded with a smile (even if i can't see it on the screen) and with a very helpful solution. You pride in your service and quality and is such a nice thing to have in a bussiness!”

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Posted 2 years ago

“Website was easy to use; I love the facility to choose my own colour combination! Delivery was quick and the items were securely packed, without any plastic. All good.”

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Posted 2 years ago

“super quick delivery and good value for money. It took around 6-8 years for my previous balls to deteriorate (only because of my cat and toddler) and only now I bought replacement. Good value for money.”

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Posted 2 years ago

“Very efficient!”

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,404 reviews