Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,440 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 30th June 2026

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve just purchased my 6th set of Cable & Cotton lights to brighten another room during the dark winter days. I also bought a second set as a Christmas gift for a friend who has been admiring mine. I love them and even the older sets still look fantastic.”

Helpful Report

Posted 3 years ago

“Great lights with great choice of colours and combinations. I have three sets of these now. I particularly like that the lights look even when not switched on (e.g. during the day) and that there is a switch on the cord which means no need to switch off at the wall (behind furniture etc!). The lights glow beautifully through the colours. Delivery was quick and the lights are well packaged- the box is reusable which is handy if they are stored when not in use.”

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Posted 3 years ago

“Lovely high quality lights. I changed my mind on the colours and they were very helpful in getting them exchanged”

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Posted 3 years ago

“The lihts arrived with the box crushed and several balls damaged. As they were bought as a present for someone, this makes them useless as a gift. Really disappointing.”

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Posted 3 years ago

“Love the product but a wee bit pricey. I still buy though😂😂”

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Posted 3 years ago

“Lovely product Very happy”

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Posted 3 years ago

“Amazing product’s amazing service”

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Posted 3 years ago

“I have ordered from Cable & Cotton before and always been really pleased with their products. The website is quick and easy to navigate and the service is always excellent.”

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Posted 3 years ago

“This is the 4th set of lights. Always pleased with them”

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Posted 3 years ago

“Lovely product sent quickly. Thank you.”

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Posted 3 years ago

“Beautiful lights. Absolutely love them! Easy to put together and great that you get to choose the combination. I’ve had so many compliments. Great, speedy and friendly service too.”

Cable and Cotton 5 star review on 21st November 2022

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Posted 3 years ago

“Excellent service and lovely products!”

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Posted 3 years ago

“Beautiful lights in amazing colours! Fast delivery too, thanks!”

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Posted 3 years ago

“Beautiful lights that add cheerfulness and ambiance to any room”

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Posted 3 years ago

“It was so nice to find just replacement balls without having to buy a whole new light string”

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Posted 3 years ago

We are so glad to hear that you liked the cotton balls ! P.S. We love the blue and silver colour choice :)

Posted 3 years ago

“This is a wonderful product. The balls are beautifully made. Unfortunately I live in the United States and they are currently not shipping here. I bought a whole set a few years ago and wanted to replace a handful of the balls and after my order went through I was told that it couldn’t be fulfilled because I live in the US. Very disappointing, but it’s still a great product”

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Posted 3 years ago

Thanks for the lovely review Beth ! We too are sorry that we couldn't deliver to the US , but are working super hard on finding an alternative and reliable service. We hope to get this back up and running and hope to hear from you too :)

Posted 3 years ago

“So so pleased to be able to replace the light cable to my existing orange mix cotton balls The USB facility is a huge improvement to the plug in as I can place the lights anywhere attached to a power pack. Love these light, I have a pink mix set also. My friends have also purchased your product once they saw mine on display Watch this space I might order more !!”

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Posted 3 years ago

Hi Susan, Thanks for the lovely review ! We are soo happy to hear that you loved your new set of lights ! :)

Posted 3 years ago

“I couldn’t get replacement cotton balls shipped to the US so I can no longer use my string of lights.”

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Posted 3 years ago

“I had to put the chain together myself!!!”

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Posted 3 years ago

“Lovely bright lights with great colours. One star off for having to assemble yourself. Given the price I would have hoped to have them ready to use.”

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Posted 3 years ago

Cable and Cotton is rated 4.8 based on 3,440 reviews