Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought 2 sets of cottonball lights and over the moon with both. Super quality, fast delivery and excellent communication.”

Cable and Cotton 5 star review on 9th March 2019

Helpful Report

Posted 6 years ago

Dear Julie, Thank you so much for your lovely post - and also the fab photos you sent us, as we always love seeing how our customers display their fairy lights! I really hope you enjoy them...:) Yours warmly, Kate

Posted 6 years ago

“Look fantastic over fireplace, lots good comments. Arrived quickly well packaged and easy to assemble, would definitely recommend.”

Cable and Cotton 5 star review on 8th March 2019

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Posted 6 years ago

“Excellent quality. Lovely colours. Bought for my first granddaughter’s nursery. I will be buying some for myself. Ax”

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Posted 6 years ago

“Love my new lights and loved being able to choose colours.”

Cable and Cotton 5 star review on 6th March 2019

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Posted 6 years ago

“I ordered a lovely set of lights and unfortunately one of the LED lights wasn't working. Cable and Cotton sent me through a replacement straight away. Excellent product and excellent service - would definitely recommend”

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Posted 6 years ago

Dear Anon, Thank you so much for your kind post, especially in light ( ! ) of your first LED set not working as it should do. I am really glad we could resolve the issue quickly for you and that you like the product too! Yours warmly, Kate

Posted 6 years ago

“Bought 3 sets love them all!!”

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Posted 6 years ago

“Love these light my friend bought me some for my birthday and I liked them so much had to buy some more, I got them at moment display in large glass dishes , they look amazing”

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Posted 6 years ago

Dear Lorraine, Thank you for your lovely post - we love hearing how the lights get used and it is such a pretty affect when they are in glass! Yours warmly, Kate

Posted 6 years ago

“The wife loved her string of lights, quality item. I had cause to call Customer Service and found the assistance provided also excellent.”

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Posted 6 years ago

Dear Peter, Thank you so much for your kind feedback - I am delighted your wife loves her light string and that we could help the you contacted us too. Yours warmly, Kate

Posted 6 years ago

“Great products and increadably helpful.”

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Posted 6 years ago

Dear David, Thanks so much for your post - I am really glad you like both the product and the service! Yours warmly, Kate

Posted 6 years ago

“Service was excellent. Order arrived quickly and lights are beautiful!”

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Posted 6 years ago

“Lovely product, amazing colours. Ordering was efficient and delivery very quick.”

Cable and Cotton 5 star review on 2nd March 2019

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Posted 6 years ago

“My old style plug in 20 string light fitting finally gave out so I ordered the new USB LED version which arrived quickly and after a little cut into each ball to fit the rounder lightbulb - all was well - I do love my Cable & Cotton lights!”

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Posted 6 years ago

“Excellent product and a quick delivery.”

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Posted 6 years ago

“I have always been a fan of cable & cotton right back to when they were in Brighton lanes. We have 8 sets of lights in our house alone and every friend we have has had them as a present.....love love love them ❤️”

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Posted 6 years ago

“Beautiful lights, really good quality. Excellent customer service, Kate was responsive and really helpful. Would highly recommend. My girls are delighted!”

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Posted 6 years ago

Dear Louise, Thank you so much for your really nice review! I am delighted you are happy with both the product and the service, and so glad that you can recommend our little light company! I hope your girls love their new lights :) Yours warmly, Kate

Posted 6 years ago

“Needed some replacement bulbs (mine were very old) and rang up to get some advice. Was so helpful over the phone and even gave me a promo code. Very happy customer.”

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Posted 6 years ago

Dear Matthew, Thank you so much for taking the time to post your review; I am really glad I could be of help! I hope you can enjoy your lights again now. Yours warmly, Kate

Posted 6 years ago

“I reported a faulty set of lights and my email was responded to quickly and very efficiently. Kate was very helpful.”

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Posted 6 years ago

Dear Jane, Thank you so much for your kind post - I am sorry we could not replace your filament bulb cable but very much hope your new replacement LED cable works for your lovely light set. Yours warmly, Kate

Posted 6 years ago

“👍”

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Posted 6 years ago

“Amazing customer service, beautiful product with amazing choices and all arrived in lovely packaging with easy instructions for assembling . Bought 2 different sets for x2 5 year old girlies and now I am trying to decide on a colour scheme to drape over our mirror and me being a 58 year old girlie 🌸”

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Posted 6 years ago

Dear Corinne, Thank you for your really lovely post - I am delighted both your girls love the lights and that you now want a set too! I hope you can create a gorgeously pretty one to satisfy your own inner girlie! Yours warmly, Kate

Posted 6 years ago

“Beautiful lights and friendly service. Would recommend”

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Posted 6 years ago

Thank you, dear Nicky for your lovely post - we are delighted you would recommend us both for the product and the service! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews