Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from this company before. The delivery is always speedy and the products are of excellent quality.”

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Posted 6 years ago

Thank you, dear Sally for your lovely post - I am so glad that you are happy with both the service and the product! Yours warmly, Kate

Posted 6 years ago

“Absolutely love them! Thank you😊”

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Posted 6 years ago

Dear Kelly, Thank you for your lovely cheery post - I am delighted you love your new lights! Yours warmly, Kate

Posted 6 years ago

“Absolutely gorgeous but we’ve just realised how much we prefer our red orange and yellow to our blue aquamarine and purple - the first three just glow so much! Keep up the good work, Brian from cloudy Brecon”

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Posted 6 years ago

Dear Brian from Brecon! Thank you so much for your lovely post - I am delighted you love your light set so much! Yes different colours do have a different effect on our mood and surroundings - I guess it is all a matter of personal preference... Enjoy! Yours warmly, Kate

Posted 6 years ago

“Great stuff!!”

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Posted 6 years ago

“Absolutely love my new lights, and the extra set was for my friends baby shower, I’m sure she will lover her set as much as I love mine. I will definitely buy more 😀”

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Posted 6 years ago

Thank you, dear Claire for your lovely post - the lights make a brilliant gift for a baby shower! I hope your friend enjoys them as much as you do! Yours warmly, Kate

Posted 6 years ago

“Brilliant lights. Always look lovely and classy”

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Posted 6 years ago

“Great product! Thank you”

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Posted 6 years ago

“Really good service. Couldn't find the right bulbs anywhere else online.”

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Posted 6 years ago

“Love the fairy lights they look beautiful in our baby's room. thank you so much!!”

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Posted 6 years ago

“My elderly mother was fed up with looking at a frumpy dark old fireplace. We strung a selection of your lights across it - in colours chosen to match other things in her room - and it is transformed! Cheerful and uplifting. She's delighted.”

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Posted 6 years ago

Dear Frances, How lovely that your mum has brightened up a corner of her home with a new set of C&C lights! I am delighted and hope the lights bring her cheer and comfort all year round... Yours warmly, Kate

Posted 6 years ago

“Very quick reply to E-mails, queries answered”

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Posted 6 years ago

Dear Anon, Thank you so much for your kind review - I am glad you could help you efficiently. Yours warmly, Kate

Posted 6 years ago

“Easy to use site with quick delivery and great product. Lights have been going strong in my daughter’s room for 3 years so bought some as a gift for a friend’s nursery. Responsive customer service by email (though would be handy to have a phone option too).”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you so much for your lovely review - I am delighted you like the lights so much and also gifted them to a friend. We do have a phone option as stated on the website in the 'contact us' details: 01273 321322 (Please note that since the shop in Brighton is no longer open, the office is staffed from Monday - Friday 10 a.m until 1 p.m.) I hope this helps in future. Yours warmly, Kate

Posted 6 years ago

“Provide the perfect service”

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Posted 6 years ago

Thank you dear Diana - very kind of you to say so! Yours warmly, Kate

Posted 6 years ago

“Great product”

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Posted 6 years ago

“Beautiful high quality string lights. They look absolutely beautiful in the day and also in the evening when they are turned on. Really surprised at how much light they give out. Would recommend to anyone!”

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Posted 6 years ago

Thank you, dear Katie for your lovely cheery post! I am delighted you love our lights so much and really appreciate your recommendation too! Yours warmly, Kate

Posted 6 years ago

“As per previous purchases service and product were excellent.”

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Posted 6 years ago

Dear Louise, Thank you so much for your kind post - I am delighted you are happy with both our service and the product and hope you enjoy your lovely new lights! Yours warmly, Kate

Posted 6 years ago

“Love the lights, like how was able to choose order of colours. Will definitely be choosing some more”

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Posted 6 years ago

“The colours are perfect. This is my second set and they are much improved from the last set as they are now LED and have a switch on! Very happy.”

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Posted 6 years ago

“Easy to order online - good communication and quick delivery.”

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Posted 6 years ago

Dear Anon, Thank you so much for your lovely post - very kind of you! I hope you enjoy your lovely lights! Yours warmly, Kate

Posted 6 years ago

“Lovely lights , unfortunately one of the led lights didn’t work . After a email to Kate , another set are on their way .”

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Posted 6 years ago

Thank you dear Barbara for your kind post - I hope your replacement set arrives soon for you so that you can enjoy your lovely new light set. Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews