Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Cable and Cotton lights. They are sturdy, well made and most importantly completely beautiful! XXX”

Helpful Report

Posted 7 years ago

“I love the lights they are gorgeous. I like that you get to put them together yourself too. Great quality and I love the way they are packaged when they arrive too. Will be buy some more soon for our sons room. ❤️”

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Posted 7 years ago

“Love these lights, just bought my 2nd set. The fact you can mix and match and shuffle when selecting the colours before ordering is great.”

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Posted 7 years ago

“The lights are beautiful,”

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Posted 7 years ago

“My telephone query,dealt with by a real person,was quickly and efficiently answered. My order was dispatched efficiently and arrived on time and I love the quality of the merchandise. Just brilliant....thank you.”

Helpful Report

Posted 7 years ago

Dear Mrs Bailey, Thank you so much for your kind post - what a nice way to start my day! We do really care about our lovely fairy lights, and I am always glad to help in any way I can. I am delighted you love them too! Yours warmly, Kate

Posted 7 years ago

“Lovely products and very easy to use, super stylish!”

Helpful Report

Posted 7 years ago

“A lovely lady called Kate could not have been more helpful and interested in what I wanted to achieve with the coloured balls. They are fabulous for creating atmosphere and warmth anywhere in the house but choosing the colours was difficult - there is a great choice but this made it harder! It would have been good to have sample strips of each colour in the range to see exactly the subtle shades of some of the colours. But regardless, the customer service is excellent and the products are good quality and very well put together.”

Helpful Report

Posted 7 years ago

Dear Anon, What a lovely way to start my day - thank you so much for your post! Yes sometimes too much choice makes it harder than not enough - especially with colour matching - but I am delighted we got there in the end, and that you are happy with the result. I very much appreciate your kind feedback and hope you enjoy your lovely lights... Yours warmly, Kate

Posted 7 years ago

“Gorgeous lights that make me very happy every time I see them! Lots of compliments - highly recommend”

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Posted 7 years ago

“Absolutely love the lights! Good quality and so pretty!”

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Posted 7 years ago

“Great service and quality”

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Posted 7 years ago

Dear Charlotte, Thank you for your kind post - I am so glad you like both the product and our customer service too. I do hope you enjoy your lovely lights... Yours warmly, Kate

Posted 7 years ago

“Happy to know I can purchase the bulbs separately, just thought the postage was a little pricey for one small packet, which is why I ordered two lots. Other than that I love Cable & Cotton!”

Helpful Report

Posted 7 years ago

Dear Caroline, Thank you so much for posting a 5 star review - the bulb packs were originally £2.95 and p&p was the same price. Postage cost went up to £3.95 so we reduced the price of the bulb packs accordingly so that this extra cost did not get passed onto our customers. It does defy logic a little though! I am glad you are now stocked up and hope you continue to enjoy your lovely lights for a long time to come. Yours warmly, Kate

Posted 7 years ago

“As always great customer service and now with a beautiful Aztec light set : )”

Helpful Report

Posted 7 years ago

Dear Anon, Thank you so much for your lovely post - I am delighted you like our new Aztec light set which we think is pretty fabulous too! I hope you enjoy it... Yours warmly, Kate

Posted 7 years ago

“The lights make a wonderful addition to my lounge, they make me smile every time I enter the room. In the dining room my guests get to see and smile! We run a B&B Rose Cottage Sorry my photos seem to be upside down!”

Helpful Report

Posted 7 years ago

Dear Jean, Thank you for such a lovely smiley post - I am so glad your lights brighten up your days (and nights!)... Yours warmly, Kate

Posted 7 years ago

“Absolutely love these lights, well made and they give off a lovely light.Small errror with delivery which was very helpfully and quickly sorted out. Very pleased!!”

Helpful Report

Posted 7 years ago

Dear Helen, Thank you for your kind review - I am so glad we were able to sort out the delivery error and do apologise for any inconvenience caused. I am also delighted that you love your lights so much - enjoy! Yours warmly, Kate

Posted 7 years ago

“I have made two separate purchases from Cable and Cotton. I have been delighted with both the products and the service on both occasions. The staff are very helpful and remain in contact to make sure you are up to date with your order.”

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Posted 7 years ago

Dear Jill, Thank you so much for your kind feedback - much appreciated! I am delighted you have been back to us since your first order too! Yours warmly, Kate

Posted 7 years ago

“I absolutely love these lights! They look amazing, I’ve got 3 sets in my kitchen/diner & a set in my bedroom. They really do look lovely - thank you so much. Always a pleasure to deal with.”

Helpful Report

Posted 7 years ago

Dear Caroline, Thank you for your lovely cheery post - I bet your home looks fabulous with all those lovely light sets brightening it up with light and colour! (Mine does too!). Wishing you all the best. Yours warmly, Kate

Posted 7 years ago

“Love love love! I have 2 sets now, and still want them in every room. The ordering process is easy, and delivery is in the timescales provided. I've recommended to lots of friends already.”

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Posted 7 years ago

Dear Sarah, Thank you for your delightful enthusiasm - we are really happy you love the whole concept from pick to pack! Enjoy your lovely new light set... Yours warmly, Kate

Posted 7 years ago

“A wonderful product, and the very small issue I had of a usb plug being missing was sorted out very quickly.”

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Posted 7 years ago

Dear Carey, Thank you for your kind review, and I do apologise again for the oversight of the missing plug. I am glad we resolved it quickly and to your satisfaction! Enjoy your lovely lights!... Yours warmly, Kate

Posted 7 years ago

“Ordered a ceiling lampshade. Instructions very clear and worked perfectly. Lampshade looks great.”

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Posted 7 years ago

“I have been eyeing up a set of your lights for a while, eventually taking the plunge and buying after we decorated our daughters room and I am so glad I did. I have envy when I switch them on in the evening for her! They are so beautiful, the colours are fab together and on opening the parcel I gasped in delight at how they were laid out in the box, presentation was fab. Well done on your great product, I’ll definitely be recommending (and possibly purchasing for other rooms).”

Helpful Report

Posted 7 years ago

Dear Emma, Thank you for such a lovely post - you really appreciate the product which we value immensely too! It's funny; I started with a set in my son's bedroom and then got one for my own - now the lights are also in the living room and kitchen! I hope your home is filled with light! Yours warmly, Kate

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews