Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have Cable & Cotton lights in almost every room in my house. Most of my friends have bought sets after visiting...just love them!! The company is great, would recommend to anyone :)”

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Posted 7 years ago

Dear Sharon, Thank you for your lovely post - we are delighted you love our lights and that your friends do too! Yours warmly, Kate

Posted 7 years ago

“Love the lights, I think I might buy some more!”

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Posted 7 years ago

“Absolutely brilliant I will be buying again, I’ve had compliments about them. I made up my own pick and mix with my daughters favourite colours. Would recommend the led lights they last for a long long time xx”

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Posted 7 years ago

Thank you so much dear Kayleigh for your fab post - I am delighted you like our lights so much, and really hope your daughter loves them too! Yours warmly, Kate

Posted 7 years ago

“Great company efficient service. I've ordered a few times and might order some external lights in the future”

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Posted 7 years ago

Thank you for your lovely post dear Beatrice - yes our new festoon lights are pretty fab too and work in a similar way to our fairy lights, so you can customise the colours you really want in your garden! Hope you are enjoying the summer nights (and days!)... Yours warmly, Kate

Posted 7 years ago

“The product is really goo and looks great also. The delivery was fast and for any questions, the team was very professional and quick on replying. Recommended.”

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Posted 7 years ago

Dear Alejandra, Thank you so much for your lovely post - I really hope you like your new Baby Guess light set and look forward to hearing from you again soon! Yours warmly, Kate

Posted 7 years ago

“Funky product and great service...”

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Posted 7 years ago

“All good! Love my purchase. Company are easy to deal with and will always aim to please. Thank you x”

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Posted 7 years ago

Dear Sandra, Thank you so much for your fab photo and lovely post - we are so happy you love your gorgeous light set too! Yours warmly, Kate

Posted 7 years ago

“Wonderful service and such a beautiful candle! Thanks so much to Kate at Cable and Cotton.”

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Posted 7 years ago

Dear Beth, We are delighted you love your new candle - aren't they fab? Such bright shiny colours and a brilliant shape (we love globes here at C&C!). Wishing you a wonderful time in your gorgeous new home, over-lit by your fantastic new candle! Yours warmly, Kate

Posted 7 years ago

“Seamless service delivery and good quality product. Love the colour combinations!”

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Posted 7 years ago

“Fab”

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Posted 7 years ago

“Love the products”

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Posted 7 years ago

“Quick delivery, well boxed, good instructions and they’re absolutely beautiful!”

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Posted 7 years ago

“Loved the whole process and my lights look amazing. I was bought a gift voucher for my birthday, a fabulous idea.”

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Posted 7 years ago

“When you live with a health condition which restricts your ability to leave the home much, fairy lights add that extra sparkle all year around. I have several Cable and Cotton lights in my home plus have bought friends sets. What a Lovely Company! The only thing I would like is, if they could create a service where you can add a personal note to your friends. You won't regret buying from this Gorgeous company who are genuinely Lovely people.”

Helpful Report

Posted 7 years ago

Dear Anon, What a kind and lovely post! Thank you so much - I am really glad the service and product we offer is valued by you... Yours very warmly, Kate

Posted 7 years ago

“Always happy with the service and products I've received from Cable and Cotton. Outdoor lights took a little longer to arrive than expected but very happy with them now they have.”

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Posted 7 years ago

Dear Lisa, Thank you so much for your kind post, especially considering the delay in getting our new outdoor festoon lights delivered to you. They are pretty fab - and I hope worth the wait! Yours warmly, Kate

Posted 7 years ago

“I LOVE my new lights!! I LOVE that I could go online and choose my own colours and see how they may look (playing about with that is actually a bit addictive!!). I LOVE that the website was clear and easy and straightforward. I LOVE that it was easy to pop the cotton ball shades onto the bulbs. I LOVE that I can choose a new set of shades if I fancy a change of colour in the future. I LOVE that gift vouchers are available (so I could make a birthday "suggestion"!). Thanks Cable and Cotton!!!”

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Posted 7 years ago

O Julie, I could not read your LOVELY post and not comment! Thank you so much for such enthusiasm - I am delighted you LOVE pretty much every aspect of Cable & Cotton and really appreciate you taking the time to tell us! What a great way to start my day! Wishing you lots of lovely light in your life! Yours warmly, Kate

Posted 7 years ago

“Always great service, super quick delivery x”

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Posted 7 years ago

Dear Emma, Thank you for your lovely post! I am so glad you are happy with our service and your order. Yours warmly, Kate

Posted 7 years ago

“Excellent customer service. My mistake on order but rectified immediately with no quibbles. brilliant”

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Posted 7 years ago

Thank you for your lovely post! I am so glad you are happy with our service and your order. Yours warmly, Kate

Posted 7 years ago

“Awesome company. Great customer service, fast shipping to Canada. Would not hesitate to purchase from again.”

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Posted 7 years ago

Dear Gwen, Thank you for your lovely post! I am so glad you are happy with our service and your order. Yours warmly, Kate

Posted 7 years ago

“Order was received very quickly and perfectly wrapped. It's a shame the shop in Brighton has shut as now I have to pay postage on top of the cost.”

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Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews