Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this company! They sell great products and follow William Morris’s wise words ... “don’t have anything in your house that isn’t beautiful & useful”! Light can change a room or garden ... and cable & cotton have just the right products to do this. Their products might cost a bit more than other on line companies but they are absolutely worth it. My final praise is to Kate at customer services. She is so helpful and a joy to talk to. To have a company selling such fab products that you can actually phone and get through to and get really useful advice is v special these days Also ... long live small companies!! Now ... I need to get back to my garden and sit under the stars with my moon lights from cable and cotton to light the way !”

Helpful Report

Posted 7 years ago

“The colours I have chosen are an exact match for my feature wall and cushions, I am delighted xx”

Helpful Report

Posted 7 years ago

“Lights brought as a present - very pleased birthday girl”

Helpful Report

Posted 7 years ago

“Fast and friendly customer service. Lovely product range and prompt delivery. What more could you ask for?”

Helpful Report

Posted 7 years ago

Dear Anon, Thank you for your lovely post. I am really glad you are happy with both our service and our product - a win-win! Enjoy your lovely lights. Yours warmly, Kate

Posted 7 years ago

“Loving my 2 new sets of fairy lights. The rainbow set look amazing in my little girls room. Extremely fast & efficient service & would def recommend Cable & Cotton to my friends/family.”

Helpful Report

Posted 7 years ago

Dear Lisa, Thank you for your lovely post - I am so glad Rainbow looks gorgeous in your little girl's room! I have a Rainbow set in my kitchen which cheers us all up every day - everyone needs a Rainbow in their lives! I hope you enjoy it too. Yours warmly, Kate

Posted 7 years ago

“I love your stuff guys I’ve been using the lights for years. So good how you can mix and match when u change your room up!”

Helpful Report

Posted 7 years ago

Dear Anon, Thank you for your great post - yes, that is part of the fun! Changing up the colours when you get bored or redecorate! I hope you enjoy your lovely lights for a long time to come! Yours warmly, Kate

Posted 7 years ago

“We are really thrilled with our order, as always a delight to use your website and our order came really quickly. We love your new colour combinations. Sarah Harding Interiors”

Helpful Report

Posted 7 years ago

Dear Sarah, Thank you for your lovely post - I am delighted that you love the new colour combinations! We are creating lots of lovely new sets, inspired by nature, fashion and of course colour! We hope you and your customers continue to enjoy them as much as we do! Yours warmly, Kate

Posted 7 years ago

“My lights came VERY quickly and the colors are beautiful!”

Helpful Report

Posted 7 years ago

“Great secure packaging, easy instructions and lovely product. A bit more expensive, but you pay for quality.”

Helpful Report

Posted 7 years ago

“Just ordered a string for my little girl's room and delighted with them! Arrived quickly and look really beautiful thankyou!”

Helpful Report

Posted 7 years ago

“Kate has been absolutely fabulous.... helping my dilemma , responding very quickly to every email and generally being fab u lous!”

Helpful Report

Posted 7 years ago

Dear Anon, What a lovely post to find on a wet and windy Monday morning! Thank you so much - I am very glad I could be of help...I shall now feel fab-u-lous all day long! Yours warmly, Kate

Posted 7 years ago

“great service, wonderful product, very happy with my Friday favourite purchase”

Helpful Report

Posted 7 years ago

“Hi Cable and Cotton people, I absolutely love my pastel Unicorn FL's I'm in my 50's and have just redecorated our bedroom, I've gone all girly again, the other set I bought, Sweet Dreams, are for my our Niece for he Birthday and as she loves pink we are sure she will love them too.”

Helpful Report

Posted 7 years ago

Dear Lorraine, How lovely that you have been channelling your inner girl and going for the pink options! Nothing like a pretty light set to delight you - and I bet your nice loves having such a fun and fashionable aunty (mine does!)? I hope you enjoy your lights and thanks for the super photos too. Yours warmly, Kate

Posted 7 years ago

“Love the products and the fact that it is possible to email with questions and get a quick reply for a real person who cares about the response. Just like the old days!! Thank you”

Helpful Report

Posted 7 years ago

Dear Janet, Thank you so much for such a lovely post - we really do believe in customer-care which should never go out of fashion! I am delighted we could be of help. Yours warmly, Kate

Posted 7 years ago

“I haven't hung them up yet and I wish that they connected together. But they came in the box great and they are very easy to assemble!!”

Helpful Report

Posted 7 years ago

“I needed help with some lights that had stopped working. Not only was the problem resolved very quickly, communication from Cable and Cotton was swift, polite, professional and very friendly. Thank you!”

Helpful Report

Posted 7 years ago

Dear Harminder, What a lovely post to start our day - thank you so much! I am really glad that we could help sort your lights out, and that your beautiful baby can now enjoy them again. Yours warmly, Kate

Posted 7 years ago

“Love my lights, this is my second set. I didn’t realise you were no longer in Brighton but happy to find you online!”

Helpful Report

Posted 7 years ago

Dear Kay, Thank you for your post - I am glad that you were able to find what you were looking for online now that the Brighton shop has closed. I hope you enjoy your lovely lights! Yours warmly, Kate

Posted 7 years ago

“Great products and now with LED lights! Lovely and bright and with the added on/off switch which is super handy! I have them in both of my children's bedrooms and have also bought them as a gift, they're fab!”

Helpful Report

Posted 7 years ago

“Friendly, helpful and a beautiful highlight for my daughter’s room.”

Helpful Report

Posted 7 years ago

“Love the lights and the packaging can’t tell you how good they are yet as I’m waiting to install them into my campervan”

Helpful Report

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews