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Bearing King Reviews

4.7 Rating 3,844 Reviews
91 %
of reviewers recommend Bearing King
4.7
Based on 3,844 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Bearing King Reviews
“Waiting 14 days !!! None information, none reply, order not received”
Helpful Report
Posted 7 years ago
Hi Luc Firstly thanks for your order and really sorry for any inconvenience we have caused you, Your order was sent out on the 16th Jan "standard post tracking not available" as per your order instructions, Please note post to Belgium will take a little longer than our standard post here in the UK and kindly ask you to please give our and yours postal service a little more time If you could keep us updated that would be great and once again sorry Regards Mark King Director Bearing King Ltd
Posted 7 years ago
“The belt is reasonably priced and good quality. The service was excellent.”
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Posted 7 years ago
“High quality bearings and were delivered the next day. Very impressed and will use again!”
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Posted 7 years ago
“Just what I ordered and quick delivery thank you.”
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Posted 7 years ago
“First class service.”
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Posted 7 years ago
“excellent website , all the info you will need is on there ,part numbers or measurements ,all clear and easy to find and order ,”
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Posted 7 years ago
“Customer Service less than ideal. Numerous emails sent for delivery confirmation, the only response is this survey. Well, have at it!”
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Posted 7 years ago
Dear Edwin I'm sorry you feel this way about our customer service but we only received two emails from you, First email was notification of the order you placed, the second email nobody could make sense of it, The order you placed Saturday 12th Jan was sent out Monday 14th Jan as per your request "standard post (USA) tracking not available)" Other customers from the USA have advised that is takes 3-4 weeks for this service Sorry for any inconvenience Bearing King Team
Posted 7 years ago
“Although my requirements were very small, Bearing King gave them immediate attention, assisted me to identify what I needed and dispatched it without delay. If all companies offered such diligent service, Britain would not need to be concerned about the future.”
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Posted 7 years ago
“Clear enough website, relatively easy to order, and quality product delivered on time at the best prices I could find. Only issue was Paypal didn't work for me, which was a minor inconvenience”
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Posted 7 years ago
“Order Still awaited!”
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Posted 7 years ago
Hi Peter Your order was despatched 2nd Class mail on Tuesday 8th Jan, 2nd class is 4-5 working days so you should have your delivery anytime now Regards Bearing King Team
Posted 7 years ago
“Second time used. Perfect service both times.”
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Posted 7 years ago
“Excellent service with very wide range of products at reasonable cost, i would recommend this company.”
Helpful Report
Posted 7 years ago
Hi William Your order was sent out on the 4th Jan standard post as per your request, please allow a little longer for international postal deliveries Regards Bearing King Team
Posted 7 years ago
“Easy to negotiate website and delivered on time - what more could you want!?”
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Posted 7 years ago
“NUL Commande passée le 21/12/2018 débit carte bleue le 22/12/2018 à ce jour rien reçu malgré des relances sans réponse. Ne pas commander chez eux.”
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Posted 7 years ago
Hi Your order was sent out standard post 03/01/2019 as requested Many thanks Bearing King Team
Posted 7 years ago
“Ordering was very easy and the delivery was on time. No complaints!”
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Posted 7 years ago
“bearings fitted as ordered. Thanks”
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Posted 7 years ago
“Ordered a power gates belt drive to be delivered to Malaysia on the 5th of December 2018. I was not informed that there would be no tracking number. I quote from their email "Unfortunately, you chose a delivery option where tracking is not available". If there was an option to pay for such option, I would have opted for so. International deliveries must always be tracked. It is now 10th January 2019 and the order has not arrived. The parcel was not delivered with a tracking number (which in this day and age is probably unthinkable). They have no proof that the item was even sent. I would be okay if they replied my emails but they only replied one out of 10 emails. Only when I bring up the issue of refunds does Mark reply. Very poor service. At the very least, inform your customers and reply your emails. This kind of service is not acceptable. Will not buy again. Worst online service response to date.”
Bearing King 1 star review on 10th January 2019 Bearing King 1 star review on 10th January 2019 Bearing King 1 star review on 10th January 2019
Helpful Report
Posted 7 years ago
Dear Muzzaffar Please see attached proof of our postage for your order on the 5th of December, if standard post to the USA takes around 4 weeks (see attached review from one of our US customers) then to you in Malaysia will be 4 weeks plus I’m really not going to argue re shipping companies, they are a law upon themselves, they take so much of our working day up, I also understand that we are the seller and you expect a certain level of customer service so I’ve attached proofs The reason why no trackable option is available for Malaysia is simple, the shipping companies cost is too high for our us and our customers especially for order weights like yours I can’t simply give out refunds for every International customer that are not happy with delivery times whilst goods are still in transit Kind Regards Mark Director Bearing King Ltd
Posted 7 years ago
“Komunikajon og service er helt topp”
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Posted 7 years ago
“Item in stock, very fast delivery, good price, no postage charges and a great quality product. Whats not to like. Well done.”
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Posted 7 years ago
“Bearings at a good price and delivered quickly”
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Posted 7 years ago
Bearing King is rated 4.7 based on 3,844 reviews